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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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Hotel Murano
Hotel Murano
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2,914 Reviews from our TripAdvisor Community

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Showing 2,902: English reviews
Bellevue
Reviewed yesterday NEW

Breakfast option should be included in pricing, which is common in most hotels today. I prefer a continental breakfast because I eat very light or take "to go". Guest vehicle parking is not secure from street traffic, although patrolled. The parking situation did not feel safe and is unusual for such a prominent hotel.

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Helpful?
Thank janiceo32
Mukilteo
Reviewed yesterday NEW

This is a lovely place to stay and to attend a conference. There was a nice variety of meeting rooms, good restaurant and atrium quick lunch service. Beautiful glass art displayed throughout the hotel. Expensive, but nice.

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Thank 400marilynj
Reviewed 3 days ago NEW

Room was very nice, on top floor of the hotel, for which we paid extra. It had a view to the north over the sound, but the windows were difficult to see through. It does rain alot there, so I give them some grace on that. The room had a very comfortable king bed, and was impeccably clean. We had...

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Thank Don E
Hingham, Massachusetts
Reviewed 3 days ago NEW

Clear to me that the designer of this hotel, while using glass in a great way, neither ever wears makeup nor works at a hotel desk. Desk lamp was a joke; and no book telling of TV stations or ice locations, or check out time.

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Thank chrisrL3054JK
Kuna
Reviewed 3 days ago NEW

Nice rooms, not super big, convenient to the convention center, lots of stuff within walking distance which is good because parking is a pain, had a bad experience with the hotel when checking out that left a bad taste in my mouth.

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Thank C3560LMjennifert
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear C3560LMjennifert, Thank you for taking the time to review your recent stay at our hotel. It saddens me to see that you were not completely satisfied with your stay with us, mostly because of parking issue. I truly apologize for any inconvenience you experienced during your stay. Please be kindly informed that our Front Desk team took care of...

Gig Harbor
Reviewed 3 days ago NEW

Hotel seems to be out of place in downtown Tacoma. Too pretty to be there if that makes sense. Downtown Tacoma shuts down after business hours unlike Seattle. Hotel amenities aka the lounge do not make you want to sit there for a cocktail after dinner,

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Helpful?
Thank stevensQ1686VJ
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear stevensQ1686VJ, Thank you so much for your recent stay at Hotel Murano. We are pleased to learn that you stay overall was nice. We truly enjoyed having you as our guests. We look forward to welcome you back in the near future. Kind regards, Javid Almammadov

Sitka, Alaska
Reviewed 3 days ago NEW

I stayed here on a business trip. It was very nice. However, as a single woman traveling alone I did not appreciate the check-in clerk announcing to everyone my room number. Most clerks just write it on the keycard holder and hand it to you. The restaurant was very nice and I appreciated the healthier options that they offer. The...

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Helpful?
Thank Tracy J
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Tracy J, I would like to thank you for staying at our Hotel Murano and posting your review. We are pleased to learn that your overall stay was good. I apologize for the issues you encountered during you check in process. We do announce only floor number at check in and I will most certainly share your feedback with...

Clifton
Reviewed 3 days ago NEW

Service and services were great....wedding rehearsal dinner was well done...efficient service and good food. Friendly staff eager to answer our questions. Room was comfortable....slept well! View from our room was fantastic! TY.

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Helpful?
Thank W3481IOjol
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear W3481IOjol, Thank you for staying with us and posting your review. We are very much pleased to read that you found our facilities and services to your absolute satisfaction. We are grateful for your valuable feedback and look forward to welcoming you back in the nearest future. Kind regards, Javid Almammadov

Washington DC, District of Columbia
Reviewed 4 days ago NEW

Got to the hotel after 5 and a half hours of flying - 1a my body time. AND instead of being able to fall into bed, I had to remake a king size bed because the bed pad was bunched up under the bottom sheet; the bottom sheet was too small for the bed and was not tucked in on...

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Helpful?
Thank Lori S
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Lori S, Thank you so much for your recent stay in our hotel and thank you as well for sharing your experiences. Please again accept our sincere apologies for the less than satisfactory experience you faced. This definitely should not have happened and I wish to assure you the issue will be discussed with the related departments and we...

Kennewick, Washington
Reviewed 4 days ago NEW

I had previously stayed at the hotel Murano 2 years ago and it was fantastic. We got a golf package through them and the value is incredible. Wonderful service, clean rooms and very good location. Will stay here again.

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Helpful?
Thank phuduc
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear phuduc, Thank you for your recent stay and posting your review. We are so pleased that you enjoyed every aspect of your stay. We truly enjoyed having you as our guests and look forward to welcoming you soon. Kind regards, Javid Almammadov

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: $198 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
 of 5 bubbles done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
 of 5 bubbles E196UIloris, 15 Feb 2017 | Read review
“Ask about how hard or soft the bed is. Mine did not have a pillow top.”
 of 5 bubbles peteroQ5934IM, 9 Feb 2017 | Read review
“Enjoy the glass sculptures”
 of 5 bubbles GMS1556, 6 Feb 2017 | Read review
“Higher floors offer better views of either Mt Rainier or Commencement Bay.”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5