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Hotel Murano

Booking.comUS$134*
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#3 of 28 Hotels in Tacoma
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Murano
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3,135 Reviews from our TripAdvisor Community

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Showing 3,123: English reviews
Port Angeles
Reviewed 1 week ago

Nice size rooms and clean. Staff were polite. When we encountered problems in two of the four rooms it was disappointing how they were handled. Same issue in both rooms but handled differently and results were poor.

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Helpful?
Thank U7105DHtammyl
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear U7105DHtammyl, I would like to thank you for posting your review for Hotel Murano. We are extremely sorry to hear about your experience at the hotel. We will look further into your comments with our team, but in the meantime, please email us at javid.almammadov@hotelmuranotacoma.com if you have any questions. Thank you again and we hope to have the...

Renton
Reviewed 1 week ago

While the rooms were nice, the overall experience of my group could definitely have been better. First, our group was spread out over 6 different floors, ranging from the 5th to the 24th. Second, and this is a big one, knowing that this was going to be a group of high school students staying in the rooms there was alcohol...

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Helpful?
Thank D1633RZjennyd
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear D1633RZjennyd, Thank you for taking the time to review your recent stay at our Hotel Murano. We are sorry to hear that your experience was not what you were expecting and sorry for any inconveniences you experienced while staying with us. Our desire is to always deliver a refreshing experience where every guest feels cared for, valued and respected....

Tacoma
Reviewed 1 week ago

This beautiful hotel is the only place to stay in Tacoma if you're looking for above the ordinary chain hotel experience. Fantastic staff, great food, gorgeous decor. Very walkable to all downtown has to offer and also close access to the free light rail service. We are locals and just stayed a night for a mini getaway and our expectations...

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Helpful?
Thank x97natali
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear x97natali, Thank you so much for your recent stay in our hotel and thank you as well for sharing your experiences. We are really happy that your experience was indeed enjoyable. Looking forward to welcome you again at our hotel on your next visits to Tacoma! Kind Regards, Javid Almammadov

Lacey, Washington
Reviewed 1 week ago

Nicole Hernandez is an amazing asset to the Banqueting staff. The hotel was beautiful. At the Bite restaurant/bar you have to try the Limoncello breakfast!! The Bloody Mary was delicious is was like a gourmet version!

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Helpful?
Thank christinalL2661HX
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear christinalL2661HX, Thank you for your feedback about your recent stay at the Hotel Murano. We are delighted to hear that your stay was pleasant. I appreciate you recognizing our team for the great work that they do! We look forward to welcoming you back soon. Kind Regards, Javid Almammadov

Vancouver, Canada
Reviewed 1 week ago

Great staff here, for sure! They really impressed us. The room we had on the 24th floor was alright - not worth the money we spent, I don't think. The bathroom certainly needed upgrading and some repair work done. Restaurant was mediocre, but that may be because they seemed to be understaffed at the time we went.

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Helpful?
Thank RLT154943
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear RLT154943, Thank you very much for staying with us and sharing your recent experience at our Hotel Murano. It was a pleasure to have you as our guest and we are pleased to learn from your comments that your experience was overall good. Please accept our sincere apologies for any inconvenience may have caused at Bite restaurant. Your comments...

Austin
Reviewed 1 week ago

Easy access, surprised at quality and cleanliness. Building doesn't show well from outside. It was a very nice experience! Spacious rooms and great bedding with nice views of bay. Nice staff too And bar looked fun although there wasn't time to enjoy

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Helpful?
Thank Leslie D
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Leslie D, We are really happy to read that your experience was indeed enjoyable and memorable. We truly enjoyed having you as our guests. Looking forward to welcoming you soon in Tacoma and making your future stays much more memorable! Kind Regards, Javid Almammadov

Lakewood
Reviewed 1 week ago

I come like 4x a year just to get away and relax. Beautiful hotel, the best in Tacoma. Never had any problems here. Staff are aways professional and polite. Rooms are comfortable and updated. I will definitely be back.

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Helpful?
Thank danya481
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear danya481, Thank you very much for choosing us again. We really appreciate your feedback and are pleased that you enjoyed your precious time with us. Looking forward to welcoming you soon and making your future stays much more memorable! Kind Regards, Javid Almammadov

Spokane, Washington
Reviewed 1 week ago via mobile

I've stayed at this hotel before. We were dead tired but we're able to easily navigate the website. Picked up a 23rd floor room, with a fantastic view. The check in was efficient and professional. My wife and I both enjoyed the room, the bed was fantastic. The hotel is trendy with specific artists on each floor, that is kind...

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Helpful?
Thank Gewehrsmann
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Gewehrsmann, Thank you for staying with us and sharing your experience. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments you have made. We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you back...

Victoria, Canada
Reviewed 2 weeks ago

A great hotel and great location. It is a very modern hotel. It is very clean and the staff are very friendly. Love staying here when i visit Tacoma. I like how they have designed the place. The rooms are large and very upscale.

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Helpful?
Thank olie d
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear olie d, Thank you for staying with us. We are really very much pleased that your experience was indeed enjoyable & memorable. I appreciate you taking the time to praise our team for the work that they do. We look forward to welcoming you back soon. Kind Regards, Javid Almammadov

Boston, Massachusetts
Reviewed 2 weeks ago

We had a great stay for a business trip at the Hotel Murano. The art is a standout, the room very comfortable and stylish and the bar & restaurant were excellent. Friendly front-desk staff too. When I was there very few of the fitness machines were working (treadmill and stairmaster) which was inconvenient but the weight machines were good and...

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Helpful?
Thank leahcc2017
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear leahcc2017, Thank you for staying with us and sharing your experience. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments you have made. We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you back...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: $210 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms away from ice machine and elevators!”
882rachaelv, 11 Apr 2017 | Read review
“Even double checking your reservation will not guarantee you have a room”
margaretj788, 2 Apr 2017 | Read review
“One side you can see Mt. Rainier and the other side downtown with view of the water.”
GraceLovisa, 27 Feb 2017 | Read review
“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
E196UIloris, 15 Feb 2017 | Read review
5 of 5
Booking.com
US$134* /night
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TripAdvisorUS$134
HotelQuicklyUS$191
PricelineUS$134
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Prices are for 1 room, 2 adults
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