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Sun Mountain Lodge

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485 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Nottingham England
Reviewed 11 October 2016

Having read the previous reviews, I agree with them. The hotel main building is a lodge with views over the Cascades and the 3 nights we were there, the weather was warm and comfortable. The air conditioning and the heating are old fashioned and we had to get the maintenance man out to reset it. There were a couple of...

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Helpful?
1Thank Adrian Ross
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Hi Adrian, Thank you for taking the time out of your day to give us your review. We're sorry to hear you were disappointd with the restaurant and we'd like to apologize. Customer feedback is incredibly important to us and we'd like to assure you that we will be using your review to make improvements. We hope you come back...

Reviewed 4 October 2016

A few recent reviews accurately summarize my feelings. It does have a beautiful location, and some of the views are fantastic, but our room had a nice view of the parking turnaround, and was quite dark. And in the middle of the night, the circa 1960s thermostat regularly would emit a loud hisssssss about 1x per hour. Anyway, the rooms...

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2Thank chubby 0
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for choosing to stay with us at Sun Mountain Lodge and I humbly apologize for the problems you encountered. Following two years of catastrophic wild fires and resort evacuations resulted in what we knew would be a difficult year of recovery. We not only lost a local firefighter but one of our staff and a number...

Reviewed 3 October 2016

My wife and I spent 3 nights at Sun Mountain Lodge celebrating our anniversary. We had been told by friends that it was a splendid resort and we were looking forward to the time there. The property is a very beautiful place. The grounds are well kept and the facility quite well maintained. Registration went pretty much as expected. Typical...

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Helpful?
3Thank Jerry H
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for choosing to stay with us at Sun Mountain Lodge and I humbly apologize for the problems you encountered. Following two years of catastrophic wild fires and resort evacuations resulted in what we knew would be a difficult year of recovery. We not only lost a local firefighter but one of our staff and a number...

Seattle, Washington
Reviewed 2 October 2016 via mobile

I took my wife to Sun Mountain Lodge to celebrate her birthday and we had an amazing time. The grounds are immaculate and beautiful and the rooms are spacious and clean with a view to die for. The food is amazing whether you ate outside at their cowboy dinner adventure or ate at their 4 star restaurant. Red took us...

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Helpful?
Thank Lucas12345
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thanks so much for the great review, Lucas. We are so happy to hear that you enjoyed your stay with us. We appreciate all of your kind words and the great recommendation. We hope to see you again in the future!

Gig Harbor, Washington
Reviewed 2 October 2016

We went for a weekend with a group. I had nothing to do with the arrangements and had no idea what I was getting myself in for. It is quite a drive from south puget sound. When we drove on to the property, I knew everything would be ok. The outside of the hotel is well-maintained with lots of flowers,...

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Helpful?
Thank Michael W
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for taking the time out of your day to give us your review, Michael. We are so happy to hear you enjoyed your recent stay with us! We greatly appreciate your feedback and recommendation. We hope to see you again in the future. Have a great day!

Reviewed 28 September 2016 via mobile

Great location, nice cabins but we came away feeling we were charged too much. Check in and out is inconvenient as you need to drive to different location to get key and back at check out to run a credit card. Cabin listed for 6 people, we ran out of hot water after 1.5 short showers. Three lights were burned...

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3Thank Getoutoftown321
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thanks so much for taking the time to give us your review, Joan. We're happy to hear you enjoyed the location and cabins. We appreciate your honest feedback and we'd like to assure you that we will be using your review to make improvements. We hope you join us again in the future. Have a great day!

New York
Reviewed 28 September 2016

This review is based on one two night visit. There are things to like at SML. The town of Winthrup is somewhat unique, a town like it would have been in the 1920's. It has a good, up to date bookstore, a great sweet shop, and a good Mexican restaurant. Nice shopping as well. The lodge itself, high up, has...

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2Thank R S
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thanks so much for taking the time out of your day to give us your review. We are so sorry to hear your stay with us did not exceed expectations. We take feedback very seriously and would love to connect with you directly to discuss the details of your experience further. We would like to look into these issues so...

Mississauga, Canada
Reviewed 26 September 2016

When we planned our trip to Sun Mountain Lodge, we had anticipated arriving in the Winthrop area much earlier in the day. As it happens, our sight-seeing adventures on our drive from Seattle had us stopping along the way FAR more frequently than we'd expected. We saw some spectacular scenery, to be sure (the breathtaking Washington Pass Lookout area is...

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Helpful?
Thank Noelle S
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thanks so much for taking the time to give us your review, Noelle. We are so happy to hear you enjoyed your stay with us. We appreciate your great feedback, and we hope you come back again very soon. Have a great day!

Poulsbo, Washington
Reviewed 25 September 2016

My sig other chose Sun Mountain Lodge as the destination for a business retreat he was hosting and it is my custom to accompany him to these sorts of things and indulge myself in a massage at the hotel's spa. My guy uses the spa services as a selling point to get me to come along with him! Every piece...

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3Thank WA-Damore
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you very much for taking the time out of your day to provide us with your feedback. We are incredibly sorry for the issues that occurred during your stay, and we appreciate you reaching out and alerting us to them. We will be using your review to make as many improvements as possible. We're sorry you were not able...

Spring Hill, Florida
Reviewed 25 September 2016

Recently went for wedding at the Lodge. The rooms were beautiful as was the scenic surroundings. Had four rooms and all seemed different. My room was the only one with a fireplace and table and chairs. The others were smaller and basic. Loved the pool and hot tub at the main lodge but the other one between the other two...

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Thank JanetL341
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for the kind words, Janet. We are so happy to hear that you enjoyed your stay with us. We appreciate all of your kind words and hope to see you again in the future!

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Food & drink at the hotel
The Dining Room
The Dining Room
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
  • Breakfast Available

Additional Information about Sun Mountain Lodge

Address: 604 Patterson Lake Rd, Winthrop, WA 98862
Region: United States > Washington > Winthrop
Price Range: $186 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sun Mountain Lodge 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Sun Mountain Hotel Winthrop
Sun Mountain Resort
Sun Mountain Winthrop
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Questions & Answers

Here's what travellers have asked, with answers from Sun Mountain Lodge staff and other travellers.
10 questions
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Questions? Get answers from Sun Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you find a price and date on line through a booking service, call the resort directly and they will match the price.”
 of 5 bubbles mattsL6775QZ, 15 Feb 2017 | Read review
“Mountain view room was delightful”
 of 5 bubbles bdweave02, 14 Feb 2017 | Read review
“Cabins are charming but no internet; lodge rooms are pretty far from the lake”
 of 5 bubbles kitkatpetty, 13 Feb 2017 | Read review
“Mt. Robinson rooms with a smaller number and on the upper level probably have the best views of Mt. Robinson.”
 of 5 bubbles Shurann, 11 Feb 2017 | Read review
“Higher floors are best for a good view.”
 of 5 bubbles lfstephen, 22 Jan 2017 | Read review
5 of 5