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Hilton Garden Inn Yakima

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Traveller (28)
Room & Suite (7)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Self-Serve Laundry
Wheelchair Access
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Room features
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
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646Reviews
39Photos
3Q+A
69Room tips
Traveller rating
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Popular mentions
This hotel is located in the old Yakima Mall property, it felt creepy. The heater was very loud interupting sleep all night. There was construction going on through out the lobby area. The price was much too high for the experience.
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
I thought I would write a fresh review of the Garden Inn which for the most part I could just copy and paste from previous reviews. The rooms are nice, a couple of things to know the fan is always on in the bathroom, the smoke alarm light flashes every eight seconds and all of
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Response from Lisa V, General Manager at Hilton Garden Inn Yakima
Responded 3 weeks ago
Dar Chip L, Thank you for taking the time to share such a helpful review of your stay with us at the Hilton Garden Inn Yakima. We are so happy to hear that so many team members positively impacted your stay and we appreciate you giving us the opportunity to recognize them. We are very fortunate to have such an amazing team, although we are disappointed that there was one that did not seem to provide that experience. We do have an AMAZING breakfast with everything included and it sounds like Enrique had your breakfast down to a profession. It sounds pretty tasty so we anticipate you will be back often to visit! We are sorry to hear that you were in Yakima for a family tragedy and our thoughts and prayers are with your family at this time. We hope you will be back to visit again in the future under better circumstances. Our team will be here waiting to provide you with another great experience. Thank you again for taking the time to provide such a great review. We look forward to welcoming you back. Warm Regards, Lisa Vallejo General Manager
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I stayed here for a conference for two nights. I tried to get dinner at the hotel restaurant the first night. Although there was literally one other diner and two men at the bar, service took forever. In addition to the slow service (and the server never checking back, and
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Response from Lisa V, General Manager at Hilton Garden Inn Yakima
Responded 4 days ago
Dear DAEsmae, Thank you so much for taking the time to share your experience regarding your recent stay. We are extremely disappointed that your experience in the restaurant was not up to expectations. I can assure you that we have addressed all issues with the staff to ensure that they are corrected immediately. We do hope you will consider giving us another try in the future. In regards to the heating system in your guest room, we have attendants on duty 24 hours per day that can assist with fixing any mechanical issues and providing additional blankets and linens when requested. Please don't hesitate to contact our front desk at any time so that our team can ensure a pleasant stay for you. As we are undergoing renovation in our lobby, we apologize that this inconvenienced you during your stay. We hope you will come back and visit us again in the future, giving you the opportunity to experience the level of expectation and service that Hilton family of hotels is known for providing. We hope to welcome you back in the future. Sincerely, Lisa Vallejo General Manager
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First off the staff is amazing. Well done! This was my third stay at this hotel and honestly we were treated like royalty, the breakfast was amazing and the accommodations top notch. I’m so thrilled they’re renovating as it is quite dated looking. Will definitely be back as my
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This Hilton is always accommodate and make every stay enjoyable. I have had a couple billing issues and they were handled appropriately. I appreciate the options to order great food to my room, eat down stairs or down the street at a fancy restaurant. All 3 great options!
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Review collected in partnership with Hilton Garden Inn
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Good Morning Jeff M, Yes, Gold and Diamond members have a choice selected through your My Way options for either complimentary breakfast or 750 bonus points. You can update your options upon check in to ensure that you receive the selection of your choice. We hope we will get the opportunity to have you as our guest. Warm Regards, Lisa Vallejo General Manager
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Not that I saw, but then again, I did not need shuttle service. I don't recall seeing a shuttle van though. Best to call or visit the Hotel's web site.
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are you "dog friendly"?
Dear Janus M - I apologize for the delayed response. We do not allow pets unless it is a service animal. We do love pets but want to ensure that we are compliant for our travelers with allergies.
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"Ask for a room not facing the front of the hotel (main street) as it could be noisy from traffic."
"Stay away from rooms on the main drag, very loud with emergency equipment ALL NIGHT"
"book online for better rates and room no lie lol"
"Park underground."
"We chose the highest floor and were very satisfied."
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PRICE RANGE
US$142 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn yakima hotel yakimayakima hilton garden innhilton yakima
LOCATION
United StatesWashingtonYakima
NUMBER OF ROOMS
111
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