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Comfort Inn Beckley

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Comfort Inn Beckley
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271 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Beckley
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Showing 271: English reviews
The Villages, Florida
Reviewed 4 December 2016

More like repeated paper cuts, nothing excessive, but exceedingly irritating. Discomforting enough that future visits to this area will require alternative accommodations. There is an overall lack luster negligent approach towards maintenance, access, attention to detail and ultimately, guests' satisfaction and comfort.. Photos attached may help to tell the tale. Warmly greeted and sent to a quiet handicapped equipped room...

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Helpful?
Thank johnfjohnston
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We sincerely apologize for this experience. We will focus on improving our staff.

erie, pa
Reviewed 3 December 2016 via mobile

After driving more than 600 miles we were delighted to stop at the Comfort Inn. (Now I know why Comfort is part of its name.) Another great perk -- several restaurants within walking distance. Thanks. We will be back.

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Helpful?
Thank mary y
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We are so happy that you stayed! We want you back!

Reviewed 26 November 2016

Al, the hostess did all she could to make people feel welcome and comfortable She was the best hostess we have encountered in our travels. Good sense of humor and great hugs. When we mentioned to her that our room was not as detail clean as it could be she immediately went to the housekeeping supervisor and let her know....

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Helpful?
Thank R, Roger M
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Thank you! her name is Alzonia and she is a pleasure too have just like you! We appreciate you so much!

Minneapolis
Reviewed 19 November 2016

Our room was as you would want to meet your desired expectation. Clean, well appointed and great comfortable bed. What topped it off was the good breakfast the following morning. A very energetic breakfast attendant made the atmosphere even better.

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Helpful?
Thank duluthharold
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Thank you so much!

Elizabethtown, Kentucky
Reviewed 18 November 2016

Weary after battling traffic on I-77 I was looking for a comfortable place to stop. I saw the Comfort Inn sign and gladly pulled in. To my dismay, there was no one at the desk. Furthermore, a nice woman was standing there waiting and said there were four people ahead of me to sign in. That's when I noticed people...

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Helpful?
Thank Lara B
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

I apologize for this inconvenience. We try to provide superior customer service and will work on improving our service.

Columbia, Tennessee
Reviewed 7 November 2016

I suspected being so close the I-77 that traffic would be a problem, much to my surprise my room facing the highway was fairly quiet. My room was clean, bed was comfortable. The breakfast area was small considering the number of rooms they have. It was OK during my stay, but the place wasn't full.

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Helpful?
Thank NC27012
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We certainly thank you for your time and comments!

Madison, Wisconsin
Reviewed 31 October 2016

It's not your best hotel but the price was right and aside from being older, can't really complain about it either. But we had two problems here and both were solved quickly by their staff. We apparently double booked by accident and prepaid to boot. But they showed me exactly what to do and it was cleared up within 20...

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Helpful?
Thank chuck k
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Thank you for your time.

Westbrook, Connecticut, United States
Reviewed 27 October 2016

i cannot in all fairness rate my experience any other way..the first room i was given was nasty.strong oder of smoke..the next one they gave me was better but the bed was worn out..(sagged real bad in middle) as well as the carpet being ripped.when i was leaving the next morning and opened my door there was a strong smell...

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Helpful?
Thank Peter R
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

I certainly apologize for your experience. We will utilize this feedback to improve. thank you for your time.

Greensboro, North Carolina
Reviewed 26 October 2016

Was told they had plenty of rooms available, but the parking lot was pretty full. This place is not a hotel you'd look forward to staying at, but if you need to grab a quick nap, then it might work. Old, rundown, and right on top of the interstate. Wouldn't choose to stay here, but would be ok if I...

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Helpful?
Thank rryan313131
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Im sorry you did not have a good experience. We provide clean rooms and great guest service. Im sorry we did not provide you with this experience. Thank you for your time.

Akron, OH
Reviewed 25 October 2016

Room was comfortable for our one night stay. Breakfast choices were the usual, but the hostess Alzonia was just delightful! She chatted with us while we were at our table, and then made a point to say goodbye and give us each a hug on our way out. Quite a nice way to start our day!

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Helpful?
Thank Ohio-traveler565
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Thank you so much for your kind words!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Inn conveniently located off I-77/I-64 in Southern West Virginia. Hotel features include an elevator, hot breakfast, seasonal outdoor pool, micro-fridge in all rooms, free wi-fi, 32" flat screen tv, inside corridor rooms, guest laundry and truck parking. ... more   less 

Additional Information about Comfort Inn Beckley

Address: 300 Harper Park Drive, Beckley, WV 25801
Region: United States > West Virginia > Beckley
Price Range: $107 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Beckley 2.5*
Number of rooms: 118
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Also Known As:
Comfort Inn Beckley Hotel Beckley
Beckley Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Beckley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces away from the Turnpike”
 of 5 bubbles bb_organic, 28 Jan 2017 | Read review
“We were on the second floor towards the rear.....I don't think it matters as it seemed quiet enough anyway.”
 of 5 bubbles 486wyattl, 2 Jan 2017 | Read review
“inspect it first”
  • bathroom light ignored
  • tub
  • ignored rust
  • sink
  • initial view seems O.K.
  • heat wheelchair inaccessible
  • ceiling
 of 5 bubbles johnfjohnston, 4 Dec 2016 | Read review
“All rooms are good and second floor better.”
 of 5 bubbles duluthharold, 19 Nov 2016 | Read review
“find another place”
 of 5 bubbles PeterR188, 27 Oct 2016 | Read review
5 of 5