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Holiday Inn Hotel & Suites Beckley

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Holiday Inn Hotel & Suites Beckley
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392 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Garden City, Michigan
Reviewed 29 January 2015

My wife and I were told be a gentleman who worked at the Microtel Inn that the Holiday Inn had a nice restaurant named Kem's that served good food. So we tried it and was very pleased at what we got. Margaret, who served us, was nothing but top notch, both warm and friendly. My wife ordered a Salmon Sandwich...

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1Thank Robert S
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for dining in with us. I'm glad to hear that Margaret was able to provide you with excellent customer service. Hopefully next time you're in the area, you'll also stay with us. Adam Guest Services

Toronto, Canada
Reviewed 15 January 2015

Aside from being a clean, pretty hotel, I have to commend the staff (especially Heather) for their excellent customer service. By mistake.. we left a bag with my laptop and some clothes by the coffee maker on our way out. Of course, we did not realize it until unloading the car back at home 600 miles away! In a panic...

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1Thank lootlady
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us. I'm glad to hear Heather was able to provide you with excellent customer service. I understand how scary it can be leaving something expensive like your laptop behind. I would be freaking out myself! We hope you stay with us again soon! Adam Guest Services

Titusville, Florida
Reviewed 9 January 2015

On our way to Florida , It was my mistake to book this hotel , as it did not include a HOT breakfast... This is an All Suites hotel.... It did have a continental style breakfast , but we are used to the full hot breakfast, usually available @ Holiday Inn Express... The bar in the hotel was nice and...

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Thank Bmtravel1
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us. We are not a Holiday Inn Express so we do not offer complimentary breakfast. We have a wonderful dine-in full service restaurant that provides breakfast and dinner to guests off of the menu. On busier mornings, we also set up our breakfast buffet for a usual price of $8.99 for guests that offers many...

New Tazewell, Tennessee
Reviewed 9 January 2015

Just a quick in & out meeting family for a night so didn't spend much time in the area but this hotel was VERY convenient off the interstate but behind other properties & didn't hear all that interstate noise. We got a suite, it was very nice & pretty comfortable furniture & beds. The pillows, not so much, they were...

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Thank Dawn B
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us. Unlike the Holiday Inn Express, we do not offer complimentary breakfast. However, we offer rates that do include breakfast for an extra $5 - $10. But, as you said, we're within a mile's distance of iHop, Cracker Barrel, Bob Evans, Omelette Shop, etc. In regards to the restaurant and lounge area, would you mind...

Mars, Pennsylvania
Reviewed 7 January 2015

Stop over from Orlando to Pittsburgh....Not much time spent other than to sleep over and shower but the place was clean and the staff treated us well even though we had 3 separate charges on our credit card preliminary charges... I contacted the hotel to ask about my receipt and why that was and they assured me I would only...

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3Thank Foodcritic11_11_11
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us. I'm sorry to hear that you didn't get time to utilize our many amenities. In regards to your credit card, the authorization hold at check-in drops off after you check out but it may take 1-3 business days depending on your bank institution. Adam Guest Services

Toronto, Canada
Reviewed 7 January 2015

Travelling home we booked this hotel through Priceline. We have stayed here before and knew what to expect. Service - Friendly and nice touch to see that they had my information on file and welcomed us back. Accommodations - Very clean and consistent expectations compared to previous visits. Basic room, with Microwave and small refrigerator which is convenient. Just average...

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Thank DomLYYZ
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us and thank you for your very detailed review of our hotel. We are conveniently located to 20+ restaurants in the area so there's plenty to choose from if you choose to dine elsewhere. I'm also a fan of the Ruby Tuesdays down the street. That salad bar is amazing! If you choose to stay...

Toronto, Canada
Reviewed 6 January 2015

We stayed here on our drive home from Florida. From the moment we arrived we were impressed with the friendliness and positive attitude of the staff. Our room was spotless. When our room keys didnt work, the staff gave us an extra free drink to apologize for the inconvenience. Breakfast was great and the service excellent. Should our travels take...

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Thank lisah559
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us. It's always great to hear how we provided you with excellent customer service. We understand how it can be frustrating for something as simple as demagnetized keys and extra trips to the Front Desk at any hotel, so we recognize on that. We hope to see you again soon! Adam Guest Services

Reviewed 5 January 2015

I stay here once every week or so. The place is always clean and staff always makes sure my personal preferences are met. Rooms are quiet and beds comfortable and you will feel safe and secure here. Restaurant/bar has good food and made to order breakfasts. It's also a good location, convenient to other restaurants and intestate hwy.

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Thank John L
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us and thank you so much for your wonderful review. It's always a pleasure to hear that we continuously provide you with excellent customer service. Thank you for being a loyal guest. Adam Guest Services

Southside Virginia
Reviewed 4 January 2015

We spent one night at this hotel in mid- December and were very pleased with our choice. The room was very clean and the room location was very quiet. All staff members we encountered were friendly and helpful. Breakfast was not included as part of our booking but there are a number of restaurants close by. The nicest thing about...

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Thank roustabout
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us. We hear a lot that our breakfast bag option at the front desk is very convenient for guests that have to leave and get on the road early. We understand that some guests don't always have time to sit down and eat in the restaurant. I'm glad we were able to provide you with...

Raleigh, North Carolina
Reviewed 2 January 2015

After being on the road 12 nights for the holiday and this being the 3rd holiday in we stayed at I was finally pleased with the property. It was more expensive than the others and didn't offer the complimentary breakfast, but there was a restaurant, it was clean, they offered coffee and snacks for guests and most importantly the executive...

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Thank J F
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us. We're actually not a Holiday Inn Express. We are a Holiday Inn & Suites. That's why breakfast was not complimentary. We try to offset that by having the snacks and coffee in the lobby for guests that don't want to dine in in the restaurant of a morning. We hope to see you again...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Beckley WV Hotel Welcomes you to a WV Vacation Paradise Discover the wild beauty and storied history of southern West Virginia when you stay at the smoke free Holiday Inn Hotel & Suites in Beckley WV. Ideally located off I-77 our Beckley hotel is close to the area's major attractions and businesses. Families enjoy our location because it provides easy access for their WV vacation. The Exhibition Coal Mine and Coal Heritage Trail are both nearby and offer a glimpse of West Virginia's coal mining past. The Tamarack is just a mile from our hotel. West Virginia also boasts the best world-class white-water rafting in the eastern US. After a day on New River's Class III-V rapids you'll be thankful for a Beckley hotel with a hot tub. Our indoor pool features an ADA-accessible lift; just another one of our Beckley hotel's thoughtful amenities. Business guests know that lodging in our Beckley hotel means convenient access to the adjacent Mountaineer Conference Center as well as the I.R.S. and Federal Court. Free high-speed Internet access and a business center make it easy to do business while on the road. We also offer 1150 sq. ft. of meeting space with conference and catering services. When you're looking for lodging in Beckley, think of Holiday Inn. As a family friendly hotel we feature a game room and a full-service restaurant where kids under 12 eat for free. Book your reservations for a WV vacation. Relax it's Holiday Inn. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Beckley

Address: 114 Dry Hill Rd, Beckley, WV 25801-2604
Region: United States > West Virginia > Beckley
Price Range: $149 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Beckley 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Beckley
Holiday Inn Beckley
Beckley Holiday Inn
Holiday Inn Hotel Beckley
Hotel Style:
#1 Business Hotel in Beckley
#2 Romantic Hotel in Beckley
#2 Family Hotel in Beckley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Beckley staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Beckley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“speak with manager and select room”
 of 5 bubbles sonmal, 9 Feb 2017 | Read review
“When you check in late they offered a lower rate than what was online”
 of 5 bubbles jerrysG11XN, 25 Jan 2017 | Read review
“our room was a great location. 4th floor.”
 of 5 bubbles mtoye, 15 Nov 2016 | Read review
“I wouln't accept a room on the first floor.”
 of 5 bubbles X5819JAscottd, 9 Sep 2016 | Read review
“Great location for travelers ..”
 of 5 bubbles irishshalew, 2 Aug 2016 | Read review
5 of 5