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BEST WESTERN Berkeley Springs Inn

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343 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Reviewed 14 October 2016

We chose this hotel as a decent hotel on a slightly more than halfway point to Richmond, VA. My traveling partner found it and was intrigued by the history of the Berkeley Springs (which we did visit briefly before we left the next morning). Hotel is a bit hard to find but once there, all was good. Small but nice...

Review collected in partnership with Best Western
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Helpful?
Thank Nancy N
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Nancy, Thank you for taking a minute to leave feedback about our hotel, many guests do find out location to be a halfway point on there travels just like you. I am pleased to hear everything about your stay was great! The breakfast is an excellent feature of all Best Western hotels especially since we have continued to add...

dowell, United States
Reviewed 12 October 2016

Best Western was nice other then the toilet seat,it was broken. told the desk, what nothing done. With handicapped wife, not good. Dangerous . Other then that all good. Yes I would stay there again. But check the toilet seat.

Review collected in partnership with Best Western
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Helpful?
Thank Larry C
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Larry, Thank you for staying with us while in Berkeley Springs and leaving us feedback about how to better our experience for future guests. Being a smaller property we do not have maintenance personnel here 24 hours a day. The toilet seat was fixed the next morning and thank you for reporting the issue! We appreciate you choosing to...

Odenton, Maryland
Reviewed 3 October 2016

First, walls are paper thin. Could hear neightbors many rooms down. Second, the older woman who was running the desk on Sat 10/2/2016 was extremely ignorant and rude. I went to car after midnight so the security card had expired. Therefore, I went to front desk and asked to have it reset but gave the woman the wrong room number....

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Helpful?
Thank tonia w
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Tonia, I want to apologize for your experience during your stay with us. Let me assure you that we do not condone behavior like that from any of our staff members on our team. Without mentioning any names of staff members the older lady that you are referring to has been an excellent employee for our hotel and has...

Reviewed 26 September 2016

We enjoyed our stay here very much and would recommend it highly to any one coming to this area. The service is great and the food is great. The staff was very kind and helpful to us at all times. We would stay here again with no problems.

Review collected in partnership with Best Western
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Thank 496jessej
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, I am happy to hear that you had an excellent stay at our property and appreciate the kind words and recommendations for future travelers. The staff loves hearing when guests have a great stay and I will be sure to share your experience with them. Thank you for taking the time to leave us feedback and we look...

Baltimore, Maryland
Reviewed 19 September 2016

Our stay was pleasant! The room was very clean and we had a special "germ friendly": remote control which was a nice touch! The cleaning crew however did start cleaning rooms a little early in the am (8am). Other than that, our stay was pleasant!

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Thank Jlynn_77
Long Pond, Pennsylvania
Reviewed 19 September 2016

This hotel was not up to the normal best western standards that i am a custom to. The cabel service was terrible the voice was 20 seconds behind on the picture. The walls were paper thin, the exhaust fan in bathroom was so loud the one in the room next to us was just as loud as you could also...

Review collected in partnership with Best Western
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Thank kimber8
Raleigh, North Carolina
Reviewed 9 September 2016

PROS: Friendly staff, older but very well maintained hotel. Interior hallway which is well lit, good secure entries. Mattress is okay, not great, but not awful, does for a night. Breakfast is typical cold stuff and waffle maker. CONS: Holy crap, don't arrive to this place at night, you can barely find the place. You see the sign and are...

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Thank archiphoto
Newcomerstown, Ohio
Reviewed 9 September 2016

I recently stayed again at the Best Western in Berkeley Springs. I believe this was about my seventh time staying there. It is in a good location, you just have to search for the entrance. The rooms are always clean and comfortable. The buffet breakfast is a nice addition to have a good meal before getting on the road again....

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Thank Kim O
Glen Burnie, United States
Reviewed 6 September 2016

Very much enjoyed my stay. The staff is friendly and the hotel was very clean. Beds were extremely comfortable. The hot breakfast items were as good as any restaurant. I would definitely recommend any to stay at this Best Western. You will not be disappointed

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Thank Mary M
Shoemakersville
Reviewed 6 September 2016

Hotel is friendly with a great breakfast. Motorcycle parking under roof is a plus. Heated pool was very nice. Location is really good as this is always a stop for us while on the motorcycle while in West Virginia.

Review collected in partnership with Best Western
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Thank Timothy G

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This charming Berkeley Springs, West Virginia hotel offers beautiful mountain views and a complimentary hot breakfast every morning. Experience true West Virginia hospitality and comfortable accommodations while staying at the BEST WESTERN Berkeley Springs Inn. Nestled in the pristine valley of the West Virginia panhandle, this Berkeley Spring hotel is situated just minutes from the country's oldest warm spring spas as well as local attractions such as the Berkeley Springs Museum and the Ice House. Berkeley Springs is also home to a variety of events year round including the famous Apple Butter Festival held every October. Enjoy beautiful mountains views, cable satellite television and high-speed Internet access in each of the well-appointed guest rooms. The BEST WESTERN Berkeley Springs Inn offers a complimentary hot breakfast every morning. Other hotel amenities include an outdoor heated swimming pool, business center, business services and meeting space to accommodate up to 100 people. Restaurant and lounge located next to hotel. Hotel guests will be close to a variety of outdoor recreational activities such as hiking, fishing and golf at the Cacapon State Park or various water activities at the Potomac River. Just a short drive from Berkeley Springs, guests can visit historic Civil War sites including Harper's Ferry and Gettysburg, PA. Other local attractions include Charles Town Racing, Sleepy Creek State Park and the Potomac Eagle Scenic Train Ride. Don’t forget to relax a little while you’re here though! With several Day Spas and Bath Houses located in Berkeley Springs, your ticket to relaxation is close by. Spa and Get Away Packages are available and can be reserved by calling our hotel direct. The friendly staff at the BEST WESTERN Berkeley Springs Inn is ready to ensure an enjoyable and memorable stay in Berkeley Springs, West Virginia. We hope to see you soon! ... more   less 

Additional Information about BEST WESTERN Berkeley Springs Inn

Address: 1776 Valley Road, Berkeley Springs, WV 25411
Region: United States > West Virginia > Berkeley Springs
Price Range: $125 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Berkeley Springs Inn 2.5*
Number of rooms: 58
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Also Known As:
Best Western Berkeley Springs
Berkeley Springs Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Berkeley Springs Inn staff and other travellers.
6 questions
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Washington DC, District of Columbia
Fairmont, West Virginia
11 months ago
Chesterton, Indiana
over a year ago
Hanover, Pennsylvania, USA
over a year ago

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Questions? Get answers from BEST WESTERN Berkeley Springs Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask if the mattress is covered with plastic.”
chmcann, 21 Apr 2017 | Read review
“2nd floor -- on 1st floor, you need to keep blinds drawn as it's ground level. People walking dogs.”
Novagirl2, 21 Feb 2017 | Read review
“Could hear TV sounds from adjoining room thru door!! No elevator. Average hall-way noise. No significant street noise.”
  • Used their luggage cart!! Returned to hallway after use.
GLearn, 1 Nov 2016 | Read review
“Stay on the 2nd Floor”
Jlynn_77, 19 Sep 2016 | Read review
“Pleasant view out of the backside windows”
RehabDeb, 10 Aug 2016 | Read review
5 of 5