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Hillbrook Inn

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401 Reviews from our TripAdvisor Community

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Showing 400: English reviews
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shepherdstown wv
Reviewed 3 days ago NEW

While I knew about Hillbrook for years, since it was in my back yard, I never managed a foray there. What a mistake. True comfort and elegance combined to make a wonderful experience! Literally no stone is left unturned in customer service to make for a truly luxurious experience. From the moment you arrive, when they offer you a complementary...

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Thank shetown12
Arlington, Virginia
INNKEEPER’S FAVOURITE REVIEW
Reviewed 9 August 2016 via mobile

My husband and I spent 3 glorious nights at the Hillbrook recently. What a lovely place! We stayed in one of the off-site suites - the sunset suite in the farmhouse- but we never minded making the quick drive over the the main inn for meals. The breakfasts were delicious, and the dinners(s) were even fantastic. I really can't say...

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Thank jeff_liz_hendrickson
About Innkeeper's Favourite Review
Hillbrook, Owner at Hillbrook Inn, responded to this review

Dear "Wonderful Guests": We enjoyed your visit to the Hillbrook Inn & Spa. Thank you for your kind words about the farmhouse and sunset suite. Our culinary team has been working hard to provide food that is fresh, nutritious, flavorful and memorable. Therefore, it means a lot to us that you though it was fantastic. We look forward to welcoming...

Everett, Pennsylvania
Reviewed 4 weeks ago

My husband found the Hillbrook Inn online a few years ago and, having looked forward to our visit for so long, we weren't sure it could actually live up to our expectations. Not only were the buildings and grounds every bit as beautiful as the photographs, the service at every level was outstanding. We could not have been happier with...

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Thank hk1030
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you so much for your glowing review. It's always wonderful to hear compliments from those who have experience in the industry. We deeply appreciate your kind words and also appreciate you giving us the opportunity to serve you. We look forward to your return visit! Sincerely, Carissa Zanella Owner/Innkeeper

Washington, DC
Reviewed 4 weeks ago

This is a beautiful inn that can truly transport you to another place when you arrive based on the incredible setting and seclusion. The one issue I had was this place tries very hard to position itself as either the nicest inn or a close second in the DC area and it's not no matter what it charges. The grounds,...

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Thank wileyc0y0te
Hillbrook, Owner at Hillbrook Inn, responded to this review

I'm so glad to hear that you enjoyed a comfortable and charming stay with us! Thank you also for your candid feedback about our restaurant. I apologize that you seemed to have a sub-par experience. I can assure you this is not the typical response we hear from our guests, as evidenced by the many 5-star reviews The Redbook Restaurant...

Finksburg, Maryland
Reviewed 8 January 2017

Want to be a hero for a special occasion for that special someone? Plan an stay at the Hillbrook and pamper her in the Spa and then 5 course dinner in a charming, romantic setting. I planned a Saturday getaway for my wife's birthday and did not tell her where we were going or what we were doing. Booked the...

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1Thank dshafs
HBInn, Owner at Hillbrook Inn, responded to this review

Thank you for being the hero and bringing your beautiful wife to the Inn! Thank you for such a wonderful compliments and sharing your experience. I'm glad you enjoyed dining with us and getting to know our gracious staff. We hope to see you again in the near future and wish you a wonderful 2017! Sincerely, Carissa Zanella Owner/Innkeeper

Reviewed 29 December 2016

We stayed in the "Tranquility" suite for Valentine's day. The Inn itself is really beautiful. Our suite was nicely decorated with a huge bathroom and tub complete with a kitchen and living room area. However, when our upstairs neighbors arrived, it wasn't so tranquil anymore... the walls and ceiling were pretty thin and we could hear their conversation and when...

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Thank Antonia W
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for your review and candid feedback. Since it was close to a year ago that you stayed with us, I wanted to let you know that we have made some changes since your visit. For instance, we installed sound-dampening measures in the room above Tranquility and have plans to further insulate the Gatehouse building in 2017. This year...

Fairfax, Virginia
Reviewed 21 December 2016

My wife and I recently stayed at the Hillbrook Inn for our wedding anniversary. Simply put: Amazing place, wonderful staff, excellent meals! We took a couples spa treatment, and feasted on the 5 course dinner. The overall ambiance is designed to make this feel like a European spa. The staff were gracious and fun. Special commendations for the Chef, who...

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Thank Bob H
Hillbrook, Owner at Hillbrook Inn, responded to this review

It was our pleasure to host you and help you celebrate such a special occasion. Your compliments are deeply appreciated, especially by our staff. We're so glad you enjoyed your stay in the Fall cottage and hope to see you again sometime soon! Sincerely, Carissa Zanella Owner/Innkeeper

Ellicott City, Maryland
Reviewed 11 December 2016

I bought this through Living Social and we were so pleased with the purchase. Truly had the BEST time! We stayed in the stunning Hawthorne House-- an old farmhouse that has recently been completely renovated for comfort and beauty, yet the architectural feature of the original home still exist (ie; log walls in the bedroom, stone walls exposed in the...

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Thank karenronhoge
Hillbrook, Owner at Hillbrook Inn, responded to this review

It's delightful to hear how much you enjoyed staying at our Hawthorn Estate. It is an exceptional property! Thank you for writing such a complimentary review. We look forward to your return visit! Sincerely, Carissa Zanella Owner/Innkeeper

Southern Maryland
Reviewed 1 December 2016 via mobile

Booked a special through living social. So glad I did. This place is awesome. Stayed in a suite at the Hawthorne House. What a beautiful property. Has the price fixed dinner at the restaurant. Impeccable service and food. I've already bought my husband a gift cert for another weekend at this wonderful place.

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Thank Goskins1
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for your enthusiastic review. We're so glad that you and your husband enjoyed yourselves, and we look forward to welcoming you back for another weekend! Sincerely, Carissa Zanella Owner/Innkeeper

Miami, Florida
Reviewed 22 November 2016

I am already looking forward to going back. This was a beautiful experience and the staff was so nice, even when we lost the room key while hiking, it felt like home and the breakfast and dinners were absolutely delicious, first class service. It was a paradise for my husband and I. Thank you for a spectacular experience- see you...

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Thank cruzranch
Hillbrook, Owner at Hillbrook Inn, responded to this review

It's wonderful to hear that you had a "spectacular experience." What a compliment! Thank you for recognizing our staff and writing such a kind review. We look forward to seeing you again soon! Sincerely, Carissa Zanella Owner/Innkeeper

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our fantastic Select Registry property is an historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn that makes us stand apart from any property in Harper's Ferry. ... more   less 

Additional Information about Hillbrook Inn

Address: 4490 Summit Point Road, Charles Town, WV 25414
Region: United States > West Virginia > Charles Town
Price Range: $260 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hillbrook Inn 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hillbrook Hotel Charles Town
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Questions & Answers

Here's what travellers have asked, with answers from Hillbrook Inn staff and other travellers.
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Questions? Get answers from Hillbrook Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best value for a luxury inn anywhere! For privacy choose one of the offsite properties like the Farmhouse.”
 of 5 bubbles shetown12, 20 Feb 2017 | Read review
“The small rooms in main house are very small. It was suggested when I booked that at 6'5" I would be more comfortable in a bigger room.”
 of 5 bubbles dshafs, 8 Jan 2017 | Read review
“You can see the sunset from your bedroom if you stay in the West Room.”
 of 5 bubbles karenronhoge, 11 Dec 2016 | Read review
“If you seek privacy with your stay, book one of the rooms in the exterior/detached cottage vs. staying in the main buildings.”
 of 5 bubbles AlexisO534, 28 Oct 2016 | Read review
“The south suite in Hawthorn House is great.”
 of 5 bubbles kdp43, 22 Sep 2016 | Read review
5 of 5