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Embassy Suites by Hilton Charleston

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Traveller (106)
Room & Suite (53)
Dining (15)
Overview
Hotel website
300 Court St, Charleston, WV 25301-1607 See on map
AMENITIES
Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Embassy Suites by Hilton Charleston
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,158)
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1,156 results
Traveller rating
519
317
165
100
55
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Time of year
LanguageEnglish
519
317
165
100
55
Show reviews that mention
All reviewsevening receptionfree drinksmade to order breakfastacross the streetparking garagemanagers receptioncorner roomomeletliving roomper dayexcellent staycivic centercomplimentary breakfastshopping mallbusiness tripvery nice hotelshuttle service
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1 - 5 of 1,156 reviews
Reviewed 2 days ago via mobile

From checkin to evening reception to restaurant in lobby, served by people who seemed to be put out to be working. Surprising for an embassy. The one big exception was Larry who worked the evening reception. He likes people, he likes his job, he is...More

Thank Lbjcartier
Hotel's Favourite
Reviewed August 13, 2018

The Embassy in downtown Charleston is close to everything. Across from Town Center Mall with shops and restaurants as well as only three blocks from fine restaurants and bars on Capitol Street. Within walking distance of the Power baseball park and events on Kanawha Boulevard....More

Thank K5706JTcharlesm
Response from Hector J, General Manager at Embassy Suites by Hilton CharlestonResponded August 17, 2018

Dear K5706JTcharlesm: It appears that you had an opportunity to explore many of the surrounding shopping, dining and entertainment options near our Embassy Suites Charleston, and enjoyed a pleasant stay. I'm delighted to know that you found the suites to be clean and comfortable, the...More

Reviewed 4 days ago

I have stayed at Embassy Suites before and in general they are a very nice hotel. This one falls way short of their standard.Shortly after checkin (less then 30 minutes) my car was broken into. I reported to break in to reception and they refused...More

Review collected in partnership with Embassy Suites Hotels
Thank John L
Response from HectorJ204, General Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

Dear JohnL: I am sorry to hear of the difficulties that you experienced in the City parking deck, as well as the inconvenience of the Digital Key not working. I apologize for the lack of initiative and empathy on the part of our team in...More

Reviewed 6 days ago

For the first time I did a digital check in and digital key. I get to the parking lot and the digital key isn't working. Park the car and go to check-in. Now the parking lot is behind the hotel with no direct access to...More

Thank JohnL8249
Response from HectorJ204, General Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

Dear JohnL8249: I am sorry to hear of the difficulties that you experienced in the City parking deck, as well as the inconvenience of the Digital Key not working. I apologize for the lack of initiative and empathy on the part of our team in...More

Reviewed 6 days ago

A very average hotel at an upscale rate for the area (when all costs are added in). Room was clean and quiet, albeit not without plumbing problems. Manager's Reception on Saturday was below average for other Embassy Suites and breakfast on Sunday and Monday was...More

Thank Paul L
Response from HectorJ204, General Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

Dear Paul L: Thank you for staying at Embassy Suites Charleston; while we are happy to know that your suite was clean and quiet, we certainly hope to meet or exceed your expectations in all areas, and will endeavor to continuously improve the overall guest...More

View more reviews
About
Description
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit ...More one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A round-trip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
253
Price range
US$128 - US$202 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Charleston
,
Charleston Embassy Suites
Location
United States > West Virginia > Charleston
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
253
Price range
US$128 - US$202 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Charleston
,
Charleston Embassy Suites
Location
United States > West Virginia > Charleston
Photos
Traveller (106)
Room & Suite (53)
Dining (15)
Pool & Beach (4)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Nearby
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Questions & Answers
Ask a question
Brad J
February 23, 2017|
Answer
Response from Roger K | Reviewed this property |
Since it's an embassy with free happy hour and food from 5-7 I wouldn't do it.
0
Votes
Amy C
January 27, 2017|
Answer
Response from Nelsoe |
It is from 5:30 to 7:30 pm
0
Votes
Room Tips
"Stay away from the freeway side as windows do not block any of the noise"
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"Upper floors are quieter"
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"Great views in Room 909, but Smoke Smell!"
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"Stayed in 908 it was usually very quiet. Faced Court St and the church with the gold dome. Nice view..."
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