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Four Points by Sheraton Charleston

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Traveller (89)
Room & Suite (52)
Dining (2)
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Overview
  • Excellent49%
  • Very good29%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(70 reviews)
“body wash”(7 reviews)
“river view”(17 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Charleston
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Charleston
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (395)
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395 results
Traveller rating
187
118
61
17
12
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Time of year
LanguageEnglish
187
118
61
17
12
Show reviews that mention
All reviewsfront deskbody washriver viewparking garagethe shuttle driverkanawha riverlobby barhit or missin house restaurantnice hotelcapitol streetindoor poollarge roomdowntown locationper daystayed one nightnext morning
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1 - 5 of 395 reviews
Reviewed 3 days ago via mobile

I was on my way to the South and took a break in Charleston after the first leg of my trip. It was convenient and I had a view of the water. The staff was nice and helpful and i did not had time to...More

Thank Lasuze2016
Response from Sunnam K, Manager at Four Points by Sheraton CharlestonResponded 2 days ago

Lasuze2016, Thank you for sharing your recent stay. We appreciate all feedback that we receive from our valuable guests. We wish you safe travels down South and hope to see you again if you make Charleston your halfway stop on your way back. Kindest Regards,...More

Hotel's Favourite
Reviewed February 27, 2018

First, I preface by saying I am a lifetime SPG Platinum member with decades of experience with Sheraton and Westin properties all over the world. This one night stay at a Four Points Hotel was a delightful surprise, given the relatively modest price paid for...More

Thank momboman
Response from Sunnam K, Manager at Four Points by Sheraton CharlestonResponded March 14, 2018

Hi there, Thank you for the glowing review! We appreciate you taking the time to share in detail, your experience with us and we are thrilled to see that we did not disappoint. Thank you again and we hope to have the pleasure to serve...More

Reviewed 3 days ago

I arrived at the hotel after a long drive and checked in. The process seemed to take far longer than necessary, and I was given a key to my room. I have lifetime Platinum status with Marriott and therefore SPG, but this was not discussed...More

Thank ZCT808
Response from Sunnam K, Manager at Four Points by Sheraton CharlestonResponded 2 days ago

Thank you for taking the time to share your recent stay with us. I apologize for the issues that you encountered and I will be sure to share your comments with our management team. We would never want a guest to leave here upset and...More

Reviewed 5 days ago

I stayed two nights on a business trip. Requested river view room. I received one on the eight floor. View was spectacular. The city just happened to hVe live bluegrass music in front of our hotel for those two nights. This was such an unexpected...More

Thank Seaglasses1
Response from Sunnam K, Manager at Four Points by Sheraton CharlestonResponded 2 days ago

Hi Seaglasses1, Thank you for the wonderful review! We are so happy to see that you had a great stay and was able to enjoy some of our local entertainment. Summertime downtown is definitely a fun place in Charleston and as you said, you can...More

Reviewed 1 week ago via mobile

When I booked the room, I requested an early check in. I called the hotel at the time I requested and was told the room wasn’t ready, housekeeping was working on it and I would get a notice on the app. Hour and half later,...More

Thank Jackie A
Response from Sunnam K, Manager at Four Points by Sheraton CharlestonResponded 1 week ago

Dear Jackie, Thank you for taking the time to share your recent stay at our hotel. I understand your concern regarding the customer service that you received when attempting to check into the hotel as well as once you were checked in. Please accept our...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$112 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Charleston
#3 Romantic Hotel in Charleston
#7 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Charleston
#3 Romantic Hotel in Charleston
#7 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (52)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
AndyKasandra
May 4, 2016|
AnswerShow all 5 answers
Response from Mary C | Reviewed this property |
Breakfast is not free, but there is coffee both in room and in the lobby. Lots of places to eat reasonably nearby.
0
Votes
wjgraham
March 3, 2016|
AnswerShow all 4 answers
Response from | Reviewed this property |
Its not even people friendly
0
Votes
Mair J
July 28, 2015|
AnswerShow all 5 answers
Response from Rosie S | Reviewed this property |
No problem finding a parking space. They do ask you at the front desk when you register if you need parking...they will give you a card of some type to use going in and out if needed and then it will be charged to your bill.
0
Votes
Room Tips
"River side on top floors"
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"ask for river view."
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"Room 1007 was great! Much more quiet than 922"
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"River View"
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