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Charleston Marriott Town Center

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Charleston Marriott Town Center
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515 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Sissonville, West Virginia
Reviewed 2 days ago NEW

Big, Clean Rooms, Everything has been updated! They have the best beds ever! Staff go above & beyond to make sure your stay is comfortable. I have attended Weddings & Conferences here great location & Accommodating for both settings. Restaurant located inside hotel has great food but a little pricey!

Thank Dena F
Saint Augustine Beach, Florida
Reviewed 1 week ago via mobile

We stayed here during my wife's class reunion and the room was big, clean only it did not have a coffee maker . But I understand one is available for $. Nice eating area and the bar area is large as well . Hotel manager was very helpful and is an interesting person . Nice to have someone come in...

Thank M3397IQjamesf
Reviewed 2 weeks ago via mobile

This hotel was easy to get to off of highway and easy parking! The front desk was friendly and recommended a great place to eat..pies and pints! A nice five block walk! The room was very clean and nice size!

Thank Carol K
Aurora, Ohio
Reviewed 3 weeks ago via mobile

I admit to being surprised that this hotel is not rated higher. The staff has been consistently excellent during each of our multiple stays. I also admit that we only come in for a night and eat outside the hotel, so have never tried the bar/restaurant. Our rooms have all been very comfortable and the morning shower is the BEST...

Thank Chandler E
Bridgeport, West Virginia
Reviewed 10 December 2016

Stayed on night. It is a very nice hotel. Didn't like view from first room, was looking at fans and a Hugh canopy so they changed it. They still have full size beds, needs to be updated to queens. We did have a problem getting the room cooled down, it got very hot in there but we did not call...

Thank Chumunga
Lexington, Kentucky
Reviewed 2 December 2016 via mobile

I enjoyed my stay at this Marriott. Quick check in and my $15 parking was free because I used Marriott app (mobile) to check in. Nice little savings. Concierge room was well stocked with food and beverages. Good location next to mall as well.

Thank BackInLex
Ramona J, General Manager at Charleston Marriott Town Center, responded to this review

Thank you for staying with us and being a continued loyal guest. We are glad that you are able to utilize the membership benefits. Wishing you a wonderful holiday and Happy New Year.

Durham, North Carolina
Reviewed 29 November 2016

We have come to expect high standards from Marriott, and this property does not disappoint, though it comes up short in one area. More on that in a moment. Our check-in went smoothly. Easy to unload under the huge overhang, plenty of luggage carts available, even a bellman if you prefer. The room was larger, with a very comfortable king...

Thank Chrisco01
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings, Thank you for taking the time to provide your feedback regarding your stay! I hope we have another opportunity to host a stay for you in the future. I would also like to mention, Marriott Rewards Members using the mobile check-in feature receive complimentary parking at our hotel. If you are not a member please go to Marriott.com/rewards to...

Beckley, West Virginia
Reviewed 13 November 2016

This Marriott is in a great location. Walk straight across the road to the town center mall and to the civic center. The room was clean but only average, we have stayed in much nicer. The rooms are kind of on the small side. The hotel overall seems very well taken care of. Staff was extremely helpful and professional. Pool...

Thank tntnn
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for taking the time to provide your feedback regarding your stay! I hope we have another opportunity in the near future to host another stay for you. Thank you for choosing Marriott! John

Spring Hill, WV
Reviewed 9 November 2016

I love the Marriott the rooms are always immaculate and the service is extraordinary-the WVU Mountaineer Classic uses the hotel for their base and everyone loves it. The restaurant serves great food also and they have a pool and exercise machines. for a truly memorable event try the Marriott they will make your event very sepecial

Thank Judith R
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for your feedback and great review! I will share this with our team. I hope we have another opportunity in the near future to host another stay for you. Happy holidays! John

Salt Lake City, Utah
Reviewed 31 October 2016

Low ceilings, tired decor, dirty carpeting make this hotel depressing. Staff is very nice and helpful. Location is near the end of town, adjacent to a mall. Terrible coffee in room (why bother?) although having a refrigerator is nice.

1Thank abcpoet
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings, Thank you for taking the time to provide your feedback regarding your stay. Please accept our sincere apology for failing to provide the expected levels of service. I hope in the near future, we have another opportunity to host a stay and work towards becoming your preferred hotel in the Charleston area. Thank you for choosing Marriott! John

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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy an unmatched travel experience at the Charleston Marriott Town Center. Conveniently located in the heart of downtown Charleston, West Virginia, our hotel offers guests superior amenities, gracious service, and comfortable accommodations. Our guest rooms and suites are designed to facilitate relaxation and productivity, boasting features like high-speed Internet access, plush bedding, and expansive floor-to-ceiling windows. Begin your morning in our state-of-the-art fitness center and indoor pool, before exploring a variety of local attractions, including the adjacent Charlestown Town Center Mall. However you choose to spend your day, we invite you to dine with us at our popular on-site restaurant, Brick Salt Bar+Kitchen, which features modern American cuisine. If visiting Charleston for business, you'll be delighted by our comprehensive on-site corporate facilities, which encompass 17,500 square feet of modern meeting room space. We look forward to your visit here at the Charleston Marriott Town Center. ... more   less 

Additional Information about Charleston Marriott Town Center

Address: 200 Lee Street East, Charleston, WV 25301
Region: United States > West Virginia > Charleston
Price Range: $169 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
Number of rooms: 352
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline and Travelocity so you can book your Charleston Marriott Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott
Hotel Style:
#6 Family Hotel in Charleston
#9 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott Town Center staff and other travellers.
3 questions
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Questions? Get answers from Charleston Marriott Town Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like a room that is low to the lobby others may prefer one more floors up because of the a/c noise”
 of 5 bubbles JudithR701, 9 Nov 2016 | Read review
“i stayed on 16th floor--no nice view though.”
 of 5 bubbles abcpoet, 31 Oct 2016 | Read review
“Traveling with an elderly person , hotel suggested the "short hall" which had less distance to walk. I will remember this for the future.”
 of 5 bubbles vickied873, 4 Oct 2016 | Read review
“Upper floors have balconies.”
 of 5 bubbles millenniumhwy, 18 Sep 2016 | Read review
“The rooms toward the mall higher up are the best toward the mall so you can see the civic center at the corner and the mall.”
 of 5 bubbles TRAVELDREAMER52, 25 Jul 2016 | Read review
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