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Charleston Marriott Town Center

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Traveller (154)
Room & Suite (67)
Dining (16)
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Overview
  • Excellent33%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible1%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (574)
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All reviewsthe concierge loungeacross the streetcivic centerparking garagelobby barbreakfast buffetfront desk staffvery nice hotelnice staycomfortable bedsenjoyed my staystayed one nightstaff was friendlymallconferencewhitewaterbellman
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151 - 155 of 573 reviews
Reviewed 4 March 2016

I enjoyed staying at the hotel. The best experience was the cleanliness!!! The linens were very clean and the overall room was clean. The location was great as it was directly across the street from the mall

Thank Anna J
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 6 March 2016

Thank you for your comments and staying with us! Our team is very committed to provide a clean room and friendly hospitality. We hope to see you in the future.

Reviewed 2 March 2016

I travel to Charleston about once a year for work. I love the city of Charleston; it has a great walking downtown area and lots of dining and retail options. This is the first time, though, that I stayed at the Marriott. I should have...More

Thank Nittany&Fargo
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 6 March 2016

Happy to hear that you had a terrific stay! Charleston is an enchanting city with lots to offer. In the spring and summer months there is an abundance of live out-door music, always great food and a charming culture. We all are very proud to...More

Reviewed 27 February 2016 via mobile

This hotel is centrally located in Charleston and directly across the street from the Charleston Town Center. The staff was prompt, efficient and courteous. The hotel while a little dated was very comfortable and clean. Quite frankly this is one of the best values I...More

Thank BlueMarlinDave
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 6 March 2016

Thank you so much for your comments! We are in the heart of downtown Charleston, conveniently located across from the Town Center Mall and the Civic Center. We have been in the area for over 32 years and committed to provide a clean and comfortable...More

Reviewed 22 February 2016

This high-rise hotel has to be the best lodging value in Charleston! Every few weeks I stay here to visit a friend who lives in the area and we always have a blast. There is apparently very low turnover among the staff, which I read...More

1  Thank RoamingRob740
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 6 March 2016

So happy to be your "go-to" hotel. Our team remains to be the best part of our hotel and everyone is committed to deliver on requests to ensure a memorable stay. It is unfortunate the sliding glass doors are not able to open fully as...More

Reviewed 21 February 2016 via mobile

We get to Charleston a couple of times a year and usually stay with family. The logistics didn't work this time so that left either the Marriott or Embassy Suites, both of which we've stayed at in the past, and both of which are quite...More

Thank Oberst06
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 6 March 2016

Thank you for your comments and recognizing the politeness of our team. I must agree, the state is very friendly and welcoming. It is the "team" that make our hotel a great place to stay. Everyone is genuinely committed to ensuring a memorable stay whether...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$121 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charleston
#9 Business Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charleston
#9 Business Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (154)
Room & Suite (67)
Dining (16)
Pool & Beach (3)
Questions & Answers
Ask a question
paulfl
22 February 2015|
AnswerShow all 6 answers
Response from John B | Property representative |
We do not offer a hot tub but we do offer an indoor pool.
0
Votes
jeneira
27 July 2014|
Answer
Response from dmcol432 | Property representative |
Thanks for your inquiry - we look forward to your stay. Laundry services are available with 2 washers and dryers on the 3rd floor open 24 hours. We also have dry cleaning available Monday-Friday, out at 8:30am and back by... More
0
Votes
jeneira
27 July 2014|
AnswerShow all 5 answers
Response from ganz877 | Reviewed this property |
They waived my parking fee when we stayed there. I called the hotel a week before we checked in and one of the clerks was very friendly and helpful. As a thank you, he waived my fee.
0
Votes
Room Tips
"I would pick a room facing the northeast because it is facing the mountains instead of the shopping mall..."
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"Beds are soft...if you like a soft bed...I prefer a harder mattress. Maybe you can request a firmer one?"
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"Away from the elevators was better, but I think much of the noise is lobby related. There is a restaurant..."
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"Upper floors if you can"
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