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Red Roof Inn Charleston - Kanawha City, WV

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Traveller (87)
Room & Suite (57)
Overview
  • Excellent33%
  • Very good28%
  • Average16%
  • Poor10%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star accommodation
All hotel details
Additional information
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Reviews (440)
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437 results
Traveller rating
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47
58
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LanguageEnglish
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136
125
71
47
58
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All reviewsroom was cleanpremium roomfridge and microwaveone night stayaliciarripetinterstatedeskwvhousekeeper
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1 - 5 of 437 reviews
Reviewed 2 weeks ago via mobile

This was the most disgusting and disturbing experience I have ever had at a Red Roof. I took a shower, and when I got out to wiped my face on the towel I saw this brown blood stain! I have worked in a hotel before...More

Thank derda1ie
Reviewed 2 weeks ago

The room was clean but needs to be updated I wish the beds would have been more firm. Also there was a lot of noise from the parking lot and rooms next to ours. The staff was friendly and helpful. We only spent one night.

Review collected in partnership with this hotel
Thank chaseksb1986
Reviewed 3 weeks ago

Rooms we're filthy upon arrival. During my stay I had to ask for linens everyday at the front desk. Also during the stay of about two weeks, three separate incidents of someone overdosing in their rooms occurred.More

Review collected in partnership with this hotel
Thank jameslaru
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 3 weeks ago

I'm sorry to hear about your recent experience at our inn. Recently, members of the housekeeping staff have been re-trained or let go in an attempt to turn things around and gain the trust the traveling public has in our brand. I am not aware...More

Reviewed 3 weeks ago

We were competing at Laidley Field and it was minutes away from the Red Roof. Very convenient to eateries also. The access to Interstates I-64 and I-77 also make this a good location. Friendly, professional staff also noted.More

Review collected in partnership with this hotel
Thank richardsI4856KI
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 3 weeks ago

Thank you for taking the time to let other travelers know about your recent stay with us. Our location is indeed ideal, as we are only one block from the interstate and less than half a mile from several restaurants and shopping. I'm glad to...More

Reviewed 3 weeks ago

We stayed multiple nights for a boxing event. We were gone most of the day, however the hotel never went to clean or replace the dirty towels. I had to ask the front desk for clean towels and were limited so we had to buy...More

Review collected in partnership with this hotel
Thank GGu3rr30
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Details
Price range
US$52 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Budget Hotel in Charleston
#1 Safe Hotel in Charleston
#9 Quiet Hotel in Charleston
#8 Quaint Hotel in Charleston
Room types
Non-Smoking Rooms
Details
Price range
US$52 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Budget Hotel in Charleston
#1 Safe Hotel in Charleston
#9 Quiet Hotel in Charleston
#8 Quaint Hotel in Charleston
Room types
Non-Smoking Rooms
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Traveller (87)
Room & Suite (57)
Questions & Answers
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David N
April 6, 2018|
AnswerShow all 5 answers
Response from rri-10059 | Property representative |
The Shops at Kanawha is less than .05 mile from us and has an abundance of restaurants including Cracker Barrel, Applebee's, misc fast food, a great thai restaurant and Mexican restaurant. For entertainment, there is the... More
0
Votes
Claudia81577
November 29, 2016|
AnswerShow all 3 answers
Response from rri-10059 | Property representative |
The area is typically pretty safe. Rooms facing the parking lot are odd numbers. They are a mix of king and double size beds. First floor rooms go quickly. Call the hotel direct and ask to be assigned your room preference... More
1
Vote
HREzra
March 16, 2016|
AnswerShow all 7 answers
Response from Ashley A | Reviewed this property |
No pet fee.
1
Vote
Room Tips
"Clean your rooms"
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"Clean and comfortable for price."
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"Remove trash and replace trash bag, replace dirty towels, and replace and make bed. If customer is in room..."
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"Please clean it"
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