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Quality Inn & Suites Charleston

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Traveller (5)
Room & Suite (26)
Dining (3)
Ratings and reviews
  • Excellent40%
  • Very good33%
  • Average11%
  • Poor0%
  • Terrible16%
1 week ago
“Typical for chain”
4 weeks ago
“Good night”
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Pets Allowed
Wheelchair Access
Business Centre
Housekeeping
Restaurant
2 Star Hotel
Stay at the Quality Inn & Suites Charleston to save on great rooms and an unbeatable location near downtown Charleston's major attractions and events. Trust us, if you're looking for hotels in Charleston WV there's no shortage of things to do around the Quality Inn & Suites Charleston.
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Location and contact
1010 Washington St E, Charleston, WV 25301-1711
4.1 km to Yeager Airport
43 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18)
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1 - 5 of 18 reviews
Reviewed 2 days ago via mobile

I will say this hotel has the absolute nicest staff! At Breakfast there is only powered eggs and no choice of meat. Cereal and bread, waffles of course. Upon arrival it took forever to check in. Cookies were delicious. Wish they had them on the...More

Thank Linda C
Response from Shawn S, General Manager at Quality Inn & Suites CharlestonResponded yesterday

I really appreciate your feedback. We are working to improve our property. We will focus on customer service and continue. Thank you so much for your time.

Reviewed 1 week ago via mobile

Worst hotel EVER room was nasty and terrible !!! Homeless people were at breakfast being put out !! Front desk charged my room to many times had to be credited back!!! And worse of all the POOL CLOSES AT 8pm and pool was packed and...More

Thank Renee130
Response from Shawn S, General Manager at Quality Inn & Suites CharlestonResponded 1 week ago

I certainly apologize for this experience. We will focus on improvement. We appreciate your time. Thank you

Reviewed 1 week ago via mobile

Their is nothing great about this place except Stacy at the front desk. The mere fact after check in I can back to desk awhile later and she knew my name and was respectful and nice. People like here make a low end choice hotel...More

Thank mrodinaz
Response from Shawn S, General Manager at Quality Inn & Suites CharlestonResponded 1 week ago

Thank you so much. I will tell Stacy! We appreciate you.

Reviewed 2 weeks ago via mobile

I do not enjoy writing bad reviews, but I feel it’s my duty to warn people about this hotel. I wanted a hotel in the heart of the city so I could walk everywhere from it. I was also on a mid range budget. So...More

Thank Angela K
Response from Shawn S, General Manager at Quality Inn & Suites CharlestonResponded 1 week ago

We certainly apologize for this experience. We will continue to work to improve. We appreciate your time.

Reviewed 4 weeks ago via mobile

Very busy hotel - glad we checked in early. Hotel is older and could benefit from updates but it was clean and staff are friendly. Room was comfortable. Elevator was slow but the stairs were a great way to stretch your legs after a long...More

Thank 75NorthernGirl
Response from Shawn S, General Manager at Quality Inn & Suites CharlestonResponded 4 weeks ago

What a great review! We appreciate your feedback. And we hear you with the waffle maker. It was such great advice I ordered another one and when it gets busy we will have two waffle makers. We are purchasing new furniture to update rooms one...More

View more reviews
About
Description
Stay at the Quality Inn & Suites Charleston to save on great rooms and an unbeatable location near downtown Charleston's major attractions and events. Trust us, if you're looking for hotels in Charleston WV there's ...More no shortage of things to do around the Quality Inn & Suites Charleston. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (5)
Room & Suite (26)
Dining (3)
Questions & Answers
Ask a question
halbritterpatrick
March 8, 2017|
AnswerShow all 2 answers
Response from GSManagement | Property representative |
Sarah - thank you for reaching out. Yes, we will make a notation on your reservation. We appreciate you choosing Motel 6 - Charleston for your trip to Charleston, WV.
0
Votes
Sharee J
June 2, 2016|
AnswerShow all 3 answers
Response from Shawn S | Property representative |
Yes we have refrigerators, free Wi-Fi, and a breakfast from 6 to 9 with sausage, eggs, waffles, juice, milk and yogurt.
0
Votes
Room Tips
"It's worth the stop"
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