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Fairfield Inn & Suites Charleston

Traveller (40)
Room & Suite (27)
Dining (5)
About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
10Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
1,133Reviews
54Photos
2Q+A
50Room tips
Traveller rating
  • 561
  • 348
  • 145
  • 50
  • 29
Time of year
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  • English
Popular mentions
The hotel was very clean and the staff accommodated all of our concerns: The one chair in the room was a bit outdated and truly uncomfortable. We were told because we were placed in a "handicapped accessible" room, larger and softer chairs would not fit due to needed space of a
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Response from melissawv, General Manager at Fairfield Inn & Suites Charleston
Responded 6 days ago
Dear James H, We are so sorry for the issues you encountered during your stay. We hope that you will try us again and allow us to impress you more than your last stay. Thank you again for your feedback and we hope to see you again! Melissa Stricker General Manager
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The Fairfield Inn in Charleston was fantastic. I was there for business so I did not do much exploring, but the hotel itself was great. It is a newer hotel so the rooms and lobby are very nice. The internet worked well and there was a large flat screen tv in the room, along with
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Response from DiscoverCharlestonWV, General Manager at Fairfield Inn & Suites Charleston
Responded 6 days ago
Dear acantore, Thank you so much for your kind review! We are very proud of our hotel and our team and are so glad you enjoyed your time with us! I will be sure to share your words with Tonica. I know she'll love to hear you had a great time. Thanks again, Melissa Stricker General Manager
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Very pleasant surprise to find this newly remodeled and very clean Fairfield Inn. The front desk and housekeeping staff were exceptionally friendly, and Norman the breakfast attendant was the best!! Will definitely be back.
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Response from melissawv, General Manager at Fairfield Inn & Suites Charleston
Responded Nov. 26, 2018
Dear K C, Thank you so much for your review of our hotel and the kind words about our property and team members. We hope to see you again soon when you travel through Charleston! Melissa Stricker General Manager
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I have not stayed in this hotel but needed to for work. The desk clerk was so kind when I entered and she even walked me to where the elevators were down the hallway. Super kind, I stay in hotels about once every two weeks or more and haven’t had this reception in a long time at
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Response from melissawv, General Manager at Fairfield Inn & Suites Charleston
Responded Nov. 26, 2018
Dear wvcousin, Thank you so much for your review. We are so excited to share your story with our team and let them know that it was appreciated. We have wonderful team members here and acknowledgements like yours are always so great to hear. Thanks again, Melissa Stricker General Manager
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This recently remodeled, recently rebranded Fairmont Inn was terrific for our quick overnight stay. Our king room was spacious, as was the bathroom (with a broad vanity and plenty of storage underneath.) We thought the layout of the room was ideal, with the very
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Response from melissawv, General Manager at Fairfield Inn & Suites Charleston
Responded Oct. 30, 2018
Dear wiffee, Thanks so much for taking the time to review your stay with us! We are thrilled that you enjoyed so much about your stay with us and hope you'll return when your travels bring you back to Charleston, WV! Melissa Stricker General Manager
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Do you have parking for tour bus?
"Take Heed: Senior Rates vs Handicapped Accessible"
"If you want a pool guests can go next door to Holiday Inn. All new and comfortable beds, 6 stories."
"stayed many times on different floors all good"
"quiet depends on how many people staying in hotel at the time."
"We were on the 5th floor."
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PRICE RANGE
US$120 - US$171 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWest VirginiaCharleston
NUMBER OF ROOMS
95
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