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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
    +1 877-859-5095
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    2017-10-29 2017-10-30
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    US$99
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    Traveller (161)
    Room & Suite (77)
    Dining (17)
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    Overview
    • Excellent58%
    • Very good25%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “comedy zone” (7 reviews)
    “front desk” (69 reviews)
    “kids eat free” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Embassy Suites by Hilton Charleston
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    Country Inn & Suites By Carlson, Charleston South
    449 reviews
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    361 reviews
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    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Reviews (479)
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    1 - 5 of 479 reviews

    Reviewed 1 week ago via mobile

    As soon as I entered the automatic door, I was greeted by Ms. Eva's smile as pleasant demeanor. She noted it had been a while since my last stay, so she took me through all the changes and made sure all my questions were answered...More

    Thank David M
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 5 days ago

    Dear David M, Wow, thank you. We very much appreciate the comments about Eva and your entire experience at our Holiday Inn and Suites. We look forward to your next visit. S Arnold, GM

    Hotel's Favourite
    Reviewed 10 September 2017 via mobile

    We have stayed here two or three times and every visit has been great! The rooms are very clean, staff is friendly and the pool is amazing! The pool is very large and great for fun or lap swimming. Shallow are is great for kids...More

    Thank TravelerSpencer
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 12 September 2017

    Dear TravelerSpencer, It is always nice to hear from our repeat guests and we appreciate you posting these comments. Thank you for your business and looking forward to the next stay soon. S Arnold, GM

    Reviewed 2 weeks ago

    Let me start of by saying that the hotel, the pool and & rooms are excellent. The staff is very friendly except for the restaurant. This would of been a 5 start review if we skipped the breakfast. We were told kids eat free but...More

    Thank Jamaican75
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 1 week ago

    Dear Jamaican75, Thank you for sharing your breakfast experience. I am sincerely apologetic because that is not typical of our buffet. I hope you brought these issues to the attention of the Supervisor so that we could address the issues. Kids do eat free off...More

    Reviewed 2 weeks ago

    The hotel was clean and comfortable, but the really nice thing was the restaurant. It is rare to find a motel restaurant with anything much better than standard fare, but Mosa's Cafe served very good food, with excellent service. Nice not to have to leave...More

    Thank ljs266
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 2 weeks ago

    Dear ljs266, Thank you for taking the time to share your experience while staying at our hotel. So glad you enjoyed the meals and hope you can come back again soon. S Arnold, GM

    Reviewed 4 weeks ago

    Traveling with my cat, we stayed at this location in Charleston. Nice pool area, bar and restaurant. First floor is reserved for pet owners. My room smelt like mold so I was relocated to the second floor. Much better for my sinuses and cat. I...More

    Thank Janet E
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 4 weeks ago

    Dear Janet E, The best compliment we can get is that you would come and stay again. Thank you!, S Arnold, GM

    Embassy Suites by Hilton Charleston
    1,022 reviews
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    Country Inn & Suites By Carlson, Charleston South
    449 reviews
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    Four Points by Sheraton Charleston
    361 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$112 - US$161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Charleston
    • #5 Business Hotel in Charleston
    • #5 Romantic Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, IHG, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Ramada Charleston Hotel Charleston ,
    • Charleston Ramada
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    Traveller (161)
    Room & Suite (77)
    Dining (17)
    Pool & Beach (15)
    Hotel & Grounds (119)
    Bathroom (19)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Embassy Suites by Hilton Charleston
    1,022 reviews
    4.93 km away
     
    Hampton Inn Charleston - Downtown
    649 reviews
    4.12 km away
     
    Four Points by Sheraton Charleston
    361 reviews
    4.87 km away
     
    Country Inn & Suites By Carlson, Charleston South
    449 reviews
    12.71 km away
     
    Nearby Restaurants
    Los Agaves Mexican restaurant
    136 reviews
    .16 km away
    The Olive Tree
    54 reviews
    .23 km away
    Happy Days Cafe
    32 reviews
    .60 km away
    Taste of Asia
    67 reviews
    .68 km away
    Nearby Attractions
    South Charleston Indian Mound
    33 reviews
    1.96 km away
    South Charleston Antique Mall
    19 reviews
    .60 km away
    Memorial Ice Arena
    7 reviews
    3.55 km away
    Little Creek Park
    6 reviews
    3.98 km away
    Ask a question
    Questions & Answers
    Nightingirl
    31 March 2017|
    Answer
    Response from MommaDiamond | Reviewed this property |
    Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
    0
    Votes
    Doug C
    7 February 2017|
    AnswerShow all 7 answers
    Response from IrisT | Reviewed this property |
    Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
    1
    Vote
    Rodney N
    11 October 2016|
    AnswerShow all 2 answers
    Response from 276elizabethl | Reviewed this property |
    Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
    1
    Vote
    Room Tips
    "Check to make sure, there are no large groups of children staying before booking here."
    Read review
    "Ask for a room away from the train tracks"
    Read review
    "A higher room might yield a better view"
    Read review
    "Elevator makes everything quite accessible"
    Read review
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