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Charleston Capitol Hotel

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Traveller (13)
Room & Suite (26)
Dining (3)
Overview
  • Excellent48%
  • Very good20%
  • Average8%
  • Poor12%
  • Terrible12%
21 Mar 2018
“Great front desk clerk...rooms kinda iffy....”
10 Mar 2018
“Comfortable bed, hot shower, breakfast included.”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (24)
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3
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LanguageEnglish
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1 - 5 of 24 reviews
Reviewed 5 weeks ago via mobile

My baby niece is in the NICU at CAMC and knowing I’m less than a mile away takes some stress off my shoulders. Very nice hotel, conveniently located and the staff is the icing on the cake. Very helpful and went out of their way...More

Thank Shannon C
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 4 weeks ago

Hi Shannon, Thank you for staying with us and thank you for your feedback. We appreciate your kind words. We hope to see you again soon. Thanks, Kevin

Reviewed 5 weeks ago via mobile

Highly recommended this hotel. Rooms are clean and staff are amazing. We had a baby in our family at camc NICU. The staff here made our stay very comfortable and mind easing. Safe environment. Beds are very comfortable also.More

Thank Teresa S
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 4 weeks ago

Hi Teresa, Thank you for staying with us and thank you for your kind words. I'm so happy to hear we were able to help in a small way during your stressful time. we hope to see you again, under better circumstances, of course. hope...More

Reviewed August 14, 2018 via mobile

Stayed here 8/14/18 on planned business with reservation, never stayed her before. Upon arrival at 6:30pm, front desk staff (no smile or nice greeting) young man “tried” checking me into my room. After waiting 5-10 minutes, he seemed to have “finally” found an available room...More

Thank Kevin M
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 4 weeks ago

Hi Kevin, Thank you for staying with us and thank you for your feedback. I'm very sorry that you had a poor experience. We are aware of the issues and have worked diligently to resolve them. we hope to see you again soon, we will...More

Reviewed August 12, 2018

Desk clerk went beyond to get my R&R reservations! had to have service send to his email so he could print it since gmail would not work on unrecognized computer.! Too many characters, why can'163 be enough?

Thank Chuck M
Response from Kevin W, General Manager at Charleston Capitol HotelResponded August 14, 2018

Hello Chuck, Thank you for staying with us and thank you so much for recognizing Jabril. I will be sure to pass your comments along to him along with something to say thank you. We look forward to serving you again. Thanks, Kevin

Reviewed July 12, 2018

I made this reservation while en route to Ohio, and have stayed at this hotel 3 times prior. Upon arrival, with confirmation in hand, I was met with 2 very nice "trainees" who was unable (at no fault of their own) to complete my reservation...More

1  Thank Michael S
Response from Kevin W, General Manager at Charleston Capitol HotelResponded July 14, 2018

Hello Michael, I am so sorry to hear about your experience. You're correct, we should have been much better. Please accept my apologies. We are working on many improvements and upgrades at the moment. Should you decide to stay with us again, I believe you...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (13)
Room & Suite (26)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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