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Hampton Inn Charleston - Southridge

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Hampton Inn Charleston - Southridge
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673 Reviews from our TripAdvisor Community

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Showing 672: English reviews
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Delbarton, West Virginia
Reviewed 4 days ago NEW

loved this hotel, very clean. Great staff, was a little bit disappointed on the breakfast, it was a little bit crowded. Didn't have that much for a breakfast the waffle maker was burning the waffles but it was a great place to stay. I would def. stay there again

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Helpful?
Thank currypattys
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

This was a one night stay on my way home from a business convention. I booked through the Hilton app, and prefer Hilton brand hotels because of their rewards program. The hotel is in a shopping area convenient to restaurants, general shopping and gas. I checked in on the app, and picked up my keys at the front desk. The...

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Helpful?
Thank Torene3
About Hotel's Favourite Review
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Torene3, Glad you enjoyed using the Hilton App to book. We're seeing that more and more. We appreciate all your great comments about our hotel and amenities. We love that you would return and that is the best recommendation that you could give! Hope to see you soon!

West Virginia
Reviewed 5 days ago NEW

From the reviews on here I decided to pick this Hampton Inn as our weekend stay and I am so happy I am for many reasons... First it was close to everything we needed and wanted. Food establishments galore. Walmart. Sam's. Cabela's. And the kids favorite...Chuckie Cheese! In good weather all within walking distance. Second upon entering we were greeted...

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Helpful?
Thank Shana M
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Shana, We are very happy to hear about your experience at our hotel! Thank you for the great comments and we're all just so glad you and your kids had such a wonderful time. We are happy that you were happy with our service and amenities, and we appreciate your glowing recommendation! Can't wait for your return!

Wayne, United States
Reviewed 1 week ago

It was a great hotel. It was clean and the staff was very helpful. The breakfast and complimentary soda fountain was very nice. We appreciated that. The pool and hot tub area was nice and very clean. There were clean towels by the pool. The location of the hotel was convenient for eating out and other activities. The price was...

Review collected in partnership with Hampton
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Helpful?
Thank 937karir
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear 937karir, We thank you for your review, and appreciate your stay. Thanks for so many great comments and notice of our wonderful staff. We hope you'll return soon and can't wait to see you!

Pennsylvania
Reviewed 1 week ago

The staff makes this Hampton Inn warm and friendly at every turn. The hotel is immaculate, the breakfast service good, and bedrooms comfortable. Housekeeping is terrific at this hotel - efficient, friendly, and masterful. The location of the hotel makes it easy to get into downtown Charleston by car and also the nearby state forest.

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Helpful?
Thank Lindsay F
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Lindsay F, Thank you for such gracious comments! We are happy you enjoyed your stay so much and we are looking forward to seeing you again!

Florence
Reviewed 1 week ago

Hotel nice. Pool area caused kids in water to cough uncontrollably after a short time. We outside of pool experienced burning of the eyes. Employees told us they don't use chlorine and ignored our comments. Talked to other guests who had same complaints and when asked employees if found anything out was told no one else had concerns when another...

Review collected in partnership with Hampton
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Thank B8353SYedwardb
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear B8353SYedwardb, I am sorry to hear you felt your concerns about the pool were ignored. Our GM did come in when he was alerted and fixed the chlorine level to bring them back to normal levels. We apologize that it appeared to be of no concern to Employees, and will be working to ensure that is not the case...

HUNTINGTON BEACH
Reviewed 1 week ago

This hotel for starters is in a great location. The staff is great and I recommend it highly! A great place to stay if you are in the Charleston area for business or pleasure. Close to plenty of shopping and restaurants but still very quiet.

Review collected in partnership with Hampton
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Thank 714Monah
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear 714Monah, Thank you for the great review! We appreciate your loyalty to Hampton and appreciate your comments on our staff. Glad you had an A+ time with us!

West Chester
Reviewed 1 week ago

Perfect hotel - everything I expect from a Hampton. Just for an extra, the front desk staff helped me pull a great joke on a co-worker. When I checked in I asked them to tell him they gave his room - their last room - to me. They did it and got him good! It made for a great story...

Review collected in partnership with Hampton
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Helpful?
Thank Eric K
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Eric, We enjoy it as much as you do! Glad you had a great time and enjoyed your whole trip. We look forward to seeing you again!

Nashville, Tennessee
Reviewed 1 week ago

I stayed at Hampton Inn - Southridge while on business in area. The location is close to multiple restaurants and shopping places. The rooms are updated and spacious. There is nightly happy hour during week. On Wednesday, they had full meal available. Service is great. There is large indoor pool and hot tub. The gym is nice with newer equipment....

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Helpful?
Thank u2fan56
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear u2fan56, We thank you for your recommendation and all the wonderful things you mentioned about our hotel and staff. We appreciate your Loyalty and would love to see you on your return.

Milan,Illinois
Reviewed 1 week ago via mobile

We stayed last night. Compared to other Hampton Inn hotels this one could use some improvements.The breakfast area was overcrowded and poor flow. The cheese omelette was not warm. Oatmeal was very watery and just tepid. Area needed to be cleaned. Rooms were adequate but carpet could use a steam clean.Every Hampton we have stayed at has had a to...

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Helpful?
Thank psa954
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear psa954, We're sorry your experience at our hotel was not up to your expectations. We did have High school teams in, which would explain the overcrowding, but we are sorry for the other issues you had during breakfast. We truly are sorry and hope you will give us an opportunity to show you a much better time in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 

Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Region: United States > West Virginia > Charleston
Price Range: $176 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn
Hotel Style:
#1 Romantic Hotel in Charleston
#1 Business Hotel in Charleston
#2 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Charleston - Southridge staff and other travellers.
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Questions? Get answers from Hampton Inn Charleston - Southridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it was a great room very clean and spacious”
 of 5 bubbles currypattys, 19 Mar 2017 | Read review
“Might want to call ahead to see about local events being hosted there.”
 of 5 bubbles prestonp16, 6 Mar 2017 | Read review
“Top floor has fine views.”
 of 5 bubbles Nebedia, 24 Dec 2016 | Read review
“All rooms seemed fine.”
 of 5 bubbles BAETravels, 16 Nov 2016 | Read review
“All the rooms are nice! Great view from any where”
 of 5 bubbles theresab370, 27 Sep 2016 | Read review
5 of 5