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Wyndham Garden Cross Lanes Charleston

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252 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Cross Lanes Charleston
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Showing 251: English reviews
Liberal, Missouri
Reviewed 31 July 2016 via mobile

Rooms were small compared to others we have stayed in. Outdoor pool was under renovation, but also had an indoor pool, hot tub, sauna and fitness room. Breakfast area and food were average. Located right near interstate and near WalMart. Rooms were clean and had a microwave and refrigerator.

Thank erikrachelmiller
Wellsburg, West Virginia
Reviewed 29 July 2016 via mobile

Very clean rooms with great ammenities to compliment your stay. Indoor/outdoor pools and hot tub was very nice. We highly recommend this resort to anyone looking to stay in the area. Loved the free breakfast offered to guest in the mornings. Staff was very friendly and accomodating. Had a nice lounge with food offered.

Thank David P
Winston Salem, North Carolina
Reviewed 26 July 2016

There were a lot of nice things about this hotel, but the best by far was the pool. It had a nice waterfall, a beautiful mural, comfortable seating and a sauna, too. The staff was very friendly and the room was very clean We came to town to go to the dog races and we did. The track was only...

Thank Tonya C
Reviewed 23 July 2016

We were in the area for a golf tournament and wanted a hotel between Charleston and the course. Booked online and price was very reasonable. Hotel staff were all friendly and helpful. Room was clean though the exhaust system in the bathroom wasn't the best for removing the shower steam, so room felt humid unless the AC was up high....

Thank Browneyes31
Reviewed 7 July 2016 via mobile

Hotel was nice. Not the cleanest I've stayed at but....ok. My family stayed also and had to move rooms due to an ant problem. Ants were crawling all over there room. They were offered a different room but it wasn't the same kind of room...only 1 bed and and a chair with stool. The girl didn't seem too concerned that...

Thank kellyh1974
Chicago, United States
Reviewed 4 July 2016 via mobile

We met friends here and it was perfect with the two pools. It was super hot and humid and everyone was in the indoor pool, leaving the large outdoor pool completely empty for us!! Room and bed were quite adequate. Free breakfast was good, too. Location was right off highway which was perfect. Rooms could use a little updating but...

Thank Christina B
Fulton, Missouri
Reviewed 30 June 2016

moni lockett front desk was very friendly and had a lot of information that was help. this hotel had everything you need great pool with water fall, hot tub ans saunt weight room. it is very beatiful. breakfast was simple wonderful bacon and sasuge biscuit and gravy fruit in cup. juice waffels. this is a place i would go back...

Thank gjgloria
Reviewed 28 June 2016

We stayed here 1 night on a motorcycle trip. Our room was good, but after a long ride we were looking forward to eating at the restaurant in the hotel, so we didn't have to get back on the bike. But, it was closed. The outdoor pool was also closed for remodeling. We went to the "snack shop" area inside,...

Thank Shawndahenson
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

We really appreciate you taking the time to write this review. I apologize that we didn't exceed your expectations. We are constantly trying to improve our hotel. I do apologize that the restaurant was closed for repairs. I will address your concerns with my staff and hope in the future that you will give us another opportunity to exceed your...

Ames, IA
Reviewed 26 June 2016

If you are looking for a place to crash after partying at the casino next door until the wee hours, stay here. If you are looking to get a good night's rest before a long drive, well keep looking (maybe Sleep Inn across the street?) People were walking back and forth in the hallways talking loudly and using the ice...

Thank Tim M
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Thank you for taking the time to review our hotel. We want to ensure our guests' happiness upon each stay. From your feedback, I can see you were not satisfied. I want to sincerely apologize for not making it a great stay. I hope you will give us another chance in the future. We hope to see you soon. Scott...

Reviewed 23 June 2016 via mobile

I had to stay here for work as I do every few years, last time was in 2010 and it was just fine then. It has since been remodeled and is even better. As for the amenities I hear they are great as well, however I just stayed in my room and enjoyed the nice rest I got with a...

Thank TheRamie

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 137 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Lazy Dog Saloon just off our large lobby with fireplace. FREE BREAKFAST Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, Picnic Area with grill ,Coffee Bar in Lobby - fresh coffee with cookies (24 hours). From the moment you arrive at Comfort Inn we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 

Additional Information about Wyndham Garden Cross Lanes Charleston

Address: 102 Racer Dr, Cross Lanes, WV 25313-1472 (Formerly Comfort Inn Charleston)
Region: United States > West Virginia > Cross Lanes
Price Range: $131 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Garden Cross Lanes Charleston 2.5*
Number of rooms: 136
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Cross Lanes Charleston staff and other travellers.
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Questions? Get answers from Wyndham Garden Cross Lanes Charleston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend 1st floor. But It's all great I'm sure”
 of 5 bubbles tylerc20, 18 Feb 2017 | Read review
“ask for a room away from the ice machine & outside doors!”
 of 5 bubbles Terrie3566, 16 Sep 2016 | Read review
“Wait until renovation is done before you stay here.”
 of 5 bubbles Cindy104301, 8 Aug 2016 | Read review
“we were in room 219.”
 of 5 bubbles gjgloria, 30 Jun 2016 | Read review
“Every room is great, but staying near the front puts you closer to the action.”
 of 5 bubbles Jwiggill, 30 May 2016 | Read review
5 of 5