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Sleep Inn & Suites

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244 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Philo, Illinois
Reviewed 3 days ago NEWvia mobile

I searched online for hotels along our journey and found this gem! We arrived around 7:45 p.m. and were quickly checked in. They had cookies & coffee in the lobby and small bags of freshly popped popcorn in the breakfast area. Our room was very nicely appointed and updated. Not sure why some said the rooms were on the "small"...

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Helpful?
Thank Lilacs2
Kokomo, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

in all past visits we have been very pleased with this hotel. The reception was great with restaurant coupons for the Fridays close by and upgraded our bed from queen to king size which was appreciated much. The room was great and clean. The disappointment was the breakfast buffet. At 7:15 AM the eggs were cold as were the other...

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Helpful?
Thank Al_High
About Hotel's Favourite Review
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

We appreciate you staying with us on your way back and forth to North Carolina. I sincerely apologize that your most recent experience was not what we strive to deliver for our guests. Guest satisfaction is very important to us and we will use your feedback as a learning opportunity for our team. We hope to see you again in...

Anderson, Indiana
Reviewed 2 weeks ago via mobile

These folks go above and beyond in every way. Room was spacious, delightful. Quiet Heat/AC, very comfortable. Great breakfast! Staff totally accommodating. I hope they win the national award again! Bed, pillows really nice. Shower had convenient support bars. Spacious bathroom. Best place in Charleston, WV area!

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Helpful?
Thank Wally W
Norwalk, Ohio
Reviewed 4 weeks ago

This was our first stay at a Sleep Inn, and everything in this stay exceeded our expectations. In our several contacts with the staff, from front desk staff at check-in, the overnight security officer, a couple of housekeeping personnel, and last but not least the hard-working, fast moving lady attending the breakfast area, all were very friendly and helpful, and...

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Helpful?
Thank rjc617fac
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Thank you very much for choosing our Sleep Inn! Our team is pleased to know we exceeded your expectations! We hope to see you again soon! Kind regards, Angela Harding ~ General Manager ~ 304.776.7711

Harrisonburg, Virginia
Reviewed 14 January 2017

Just stayed there last night. Made my reservation on the fly (while driving through the rain in the dark on the interstate). So happy to get there after that, it was like an oasis. And they give me a hershey's bar with my name on it! Nice touch. The staff is always friendly, and you can tell the staff members...

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Helpful?
Thank 1bert818
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to tell other travelers about us! Our team does care and take pride in what we do and we appreciate you noticing. We will do our best to become your favorite hotel and hopefully earn a 5 star rating from you in the future! Looking forward to seeing you again soon. Kind regards, Angela...

Wallace, North Carolina
Reviewed 1 January 2017 via mobile

We stayed here is n a trip through the area heading to NC from IL. The location was great, very quiet. The rooms were large and very clean. The hotel has won numerous awards from their parent and it's obvious why. They take pride in what they do. The only negative is that it's a little tricky to get to...

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Helpful?
Thank daz1249
Hillsborough, North Carolina
Reviewed 2 November 2016

My friend & I traveled to West Virginia on 10/29/16 to go to the Mardi Gras Casino, we had reservations at this hotel. The staff at the main desk were very professional, check in was easy and quick. they gave us each a $10 coupon for the casino, they had cookies & popcorn in the lobby for guest. We had...

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Helpful?
Thank casper714
Cary, North Carolina
Reviewed 23 October 2016

My wife and I stayed here for one night while passing through WV. We had a "Queen" room which suited us very well for the night. We enjoyed the full breakfast as well.We were very pleased with our short stay overall.

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Helpful?
Thank lovetobikenc
Valdosta
Reviewed 16 October 2016 via mobile

I made the reservation about 2 hours before arrival and the room was ready when I arrived. Room was excellent and the staff were very courteous. I will stay here when in the area again. I highly recommend this hotel. Breakfast was good with plenty of fresh fruit available.

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Thank Donald S
Eastaboga, Alabama
Reviewed 14 October 2016 via mobile

I made reservations for this hotel 2 hours prior to arriving using my Trip Advisor App. I was pleasantly surprised at the ease of check in and that the front desk attendant was very helpful and courteous. They also offered complimentary cookies and/or popcorn for guests checking in. The room was very nice. The bed was very comfortable and I...

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Helpful?
Thank Michael M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The perfect hotel to dream better every time.You'll love our cozy, modern rooms and great value. Take a look at how we'll put a smile on your face. Free Sleep Inn Morning Medley hot breakfast buffet•Free high speed Internet access•Swimming pool and exercise room•Large signature Sleep showers•Satisfaction couldn't be simpler at Sleep Inn Hotels ... more   less 

Additional Information about Sleep Inn & Suites

Address: 15 Goff Crossing Drive, Cross Lanes, WV 25313
Region: United States > West Virginia > Cross Lanes
Price Range: $138 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Cross Lanes
Sleep Inn Cross Lanes
Cross Lanes Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
2 questions
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over a year ago
Pittsburgh

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Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always request upstairs & away from highway noise. They always accomodate me.”
 of 5 bubbles 1bert818, 14 Jan 2017 | Read review
“all rooms are suitable”
 of 5 bubbles Al_High, 2 Jan 2017 | Read review
“I stayed on the second floor and it was quiet as a church mouse! I believe the hotel was booked solid too!”
 of 5 bubbles jiml818, 10 Oct 2016 | Read review
“king bed is very comfortable. my room had shower but no tub.”
 of 5 bubbles mels220, 23 Jul 2016 | Read review
“I had a double double, but there were Kings w sofa beds as well.”
 of 5 bubbles viet2mom, 4 Jul 2016 | Read review
5 of 5