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Motel 6 Charleston West - Cross Lanes WV

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Traveller (10)
Room & Suite (13)
Pool & Beach (2)
Overview
  • Excellent15%
  • Very good22%
  • Average12%
  • Poor11%
  • Terrible40%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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LanguageEnglish
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1 - 5 of 96 reviews
Reviewed 1 week ago

A hotel has no value if you can't sleep. Our room at the Motel 6 in Cross Lanes was sparking clean and modern but it was as basic at it gets. My barracks rooms in the army had more amenities and were certainly more comfortable....More

Thank Jesse E
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded 5 days ago

Dear Jesse, Thank you for taking the time to share your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864...More

Reviewed 3 weeks ago via mobile

The place is not bad but it is no frills. You must pay extra for internet. You can also get a frig and microwave upon request, not sure if you must pay extra for that or not. Shares a parking lot with a Bob Evans...More

1  Thank Larry A
Reviewed June 10, 2018 via mobile

A decent size room with a comfortable bed. Would have appreciated tea/coffee making facilities in room. Staff was very attentive and I noticed management walking the property checking on things and housekeepers. I must say I've never seen that at a motel before. This place...More

Thank Lawrence Y
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded 5 days ago

Dear Lawrence, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.

Reviewed April 29, 2018 via mobile

Honestly for the price it's very good. I stay in hotels about 70% of the time due to work. The location is close to anything you would need, and the people at the front desk are always polite. Look forward to coming back.

2  Thank alanbach01
Reviewed April 29, 2018 via mobile

The best part of my stay was the excellent customer service while checking in. The woman helping me, apologies for not getting her name, was friendly and efficient! The room was comfortable and an excellent value. I would definitely stay there again.

Thank kiersten D
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$63 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (10)
Room & Suite (13)
Pool & Beach (2)
Questions & Answers
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Workman2
November 16, 2015|
AnswerShow all 3 answers
Response from scampi745 | Reviewed this property |
I don't think so. This place pretty basic. Not a lobby more like reception area.
0
Votes
Room Tips
"Go to a different motel"
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"Check other motels nearby before staying here"
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"choose a different hotel"
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"I don't think they have any good rooms."
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