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All reviewscookieslarge roomwest virginiaworkout roomthe hotel sitswafflesbusiness centernice hotelhot breakfastbob evansexcellent staygreat place to stayfront desk stafffree breakfastrooms are cleannice breakfaststaff was very friendly
My family and I enjoyed the hotel. We stayed for only one night but would definitely go back there. The room was very clean and staff were very polite. We had driven from Georgia to WV and then we were headed back to Minnesota the...More
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Response from Nikki W, Guest Services Manager/Director of Sales at Hampton Inn ElkinsResponded December 6, 2017
Thank you for providing feedback regarding your stay! I'm so happy to hear our staff was able to provide excellent service. We look forward to seeing you again in the future!
This hotel represents the only bad experience I've had with a Hampton Inn. Similar to other reviews for this location, the Hampton Inn in Elkins is not at all recommended.
The customer service is unresponsive at best, an elevator is broken, the spa is seemingly...More
3 Thank JDBuchanan
Response from Cj W, General Manager at Hampton Inn ElkinsResponded November 29, 2017
I apologize for falling short of your expectations. We did respond as soon as we received the information you had left for us. Unfortunately we weren’t aware that you had called so many times and for that I am truly sorry. The spa and the...More
Location is great for this hotel. It's above a shopping plaza and a Sheetz gas station and some of the views are really amazing especially as the sun is setting. The hotel was clean and centrally located to what we were in town for, the...More
2 Thank roobrian
Response from Cj W, General Manager at Hampton Inn ElkinsResponded November 14, 2017
I am truly sorry we fell short of your expectations. This is not how I want my guests to feel. The entire city was without power. We should have notified you at check-in that this was a planned power outage and for that I apologize!...More
The hotel is clean and modern, rooms are spotlessly clean. The area is very safe with plenty of free parking. Our only complaint -- at check-in we were not made aware of a planned power outage in the area. When the power went out (overnight...More
2 Thank chaswv
Response from Cj W, General Manager at Hampton Inn ElkinsResponded November 12, 2017
I am sorry for not responding quicker. I also apologize for falling short of your expectations. If you would like to contact me Monday afternoon, I would more than happy to speak with you about your bill. I will do everything in my power to...More
This was a very plush hotel. It has a good location and we had a beautiful view. Our room was large with a large bathroom. The beds were heaven and everything was spotless. My only issue was the bathroom fan was noisy and it was...More