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Holiday Inn Express & Suites Fairmont

Booking.comUS$96*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Fairmont
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132 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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Toronto
Reviewed 6 days ago NEWvia mobile

A friend and I just travelled from Ontario Canada and spent a few days of motorcycling around this area. By pure fluke, we ended up in Fairmont and decided to inquire about a room at the Holiday Inn Express and Suites. We were greeted by extremely friendly, helpful and professional staff. On that point, they provided us with lots of...

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Helpful?
Thank timmD6794PE
Erik C, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Wow! Thank you so much for your fantastic review of our hotel! It was our pleasure to welcome you as our guests. We are truly delighted to hear you enjoyed your stay with us. Providing our guests with the utmost accommodations and services is something our staff takes great pride in. Your kind words regarding Lane and the rest of...

Bristol, Connecticut
Reviewed 3 January 2017

The hotel itself is nice, but the Customer Service is what is really lacking at this property. From the time I checked in I felt like I was a bother to the lady at the front desk when she finally came to the desk. Once I checked in I had to call the front desk because the TV wasn't working...

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Helpful?
Thank Tonya H
Erik C, Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Peterborough, Ontario
Reviewed 30 December 2016

If you have stayed at one of these establishments you have basically stayed at them all! This one is about 10 years old but is clean and bright. The room was fine with all furnishings in good condition. The bed is very soft so beware if you like something a bit firmer - my back was pretty sore come the...

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Helpful?
Thank cybersis007
Erik C, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Huntington, West Virginia
Reviewed 14 November 2016 via mobile

Very Clean and Friendly Service here. I loved the decor of the rooms as well as how clean the bathrooms were. I am very picky and do not use hotel towels and they totally changed my outlook on this! Thank you for a great stay!

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Helpful?
Thank Heather1201
Gabriel B, Front Office Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you so much for taking the time to write such a nice review. Our staff works hard to make sure all our guests have an amazing stay. We look forward to your future stays with us. Have a wonderful day!

Reviewed 27 July 2016

I had a wonderful time at this hotel for 3 days, everything was clean, breakfast was good, and it was pretty quiet. The service was pretty good and they were very understandable for any product you need such as: femanin products, shampoo and conditioner, etc.

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Helpful?
Thank taylor p
Gabriel B, Front Office Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We appreciate you taking the time to write such a nice review of our hotel and we a re so glad that you enjoyed your stay with us. We do hope to see you again. Have a wonderful day:)

KyMom1
Reviewed 27 July 2016

My family and I stayed here for one night on our way to the Baltimore/Washington DC area, and we were pleasantly surprised. The location is great because it is right off of the interstate and in a safe area. There is also free parking right in front of the hotel and on the back side of the building. It's also...

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Helpful?
Thank KyMom1
Gabriel B, Front Office Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you so much for taking the time to write such a nice review of our hotel and our staff. We do appreciate all of our guests feedback. It helps us to continue to do the things our guests love and appreciate and also work on things that our guests bring to our attention. I would like to apologize for...

Waterbury
Reviewed 26 July 2016

We have stayed at this hotel in the past and will be returning in August. As with most Holiday Inn Express hotels , the staff is friendly and the hotel is clean and up to date. There are places to eat nearby and Fairmont is only 15 minutes away. We prefer to stay here when visiting family in the area.

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Helpful?
Thank Gary C
Gabriel B, Front Office Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you so much for such a kind review of our hotel. We are so glad that you enjoyed your stay with us and we look forward to seeing you again in August. Have a wonderful day:)

Lexington, North Carolina
Reviewed 26 July 2016 via mobile

We stayed at the Holiday Inn Express Fairmont for a one night stop over on the evening of July 25th. The woman at the front desk was very courteous and helpful in checking us in. The room was very nice and the hotel staff was very pleasant. We also enjoyed the continental breakfast the next morning. Thank for a pleasant...

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Helpful?
Thank Ccurran0409
Gabriel B, Front Office Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We appreciate you taking the time to write such a lovely review of our hotel. Thank you for choosing our hotel and we do hope to see you again the next time you are in our area. Have a great day:)

wv
Reviewed 13 July 2016

Very nice hotel with good sized rooms and very clean rooms it was a little hard to find using a gps but I spoted the sign from the road. The only complaints were there was no air-conditioning in the lobby-breakfast area and in the hallways :( I was also not greeted as a IHG® Rewards Club member at check in....

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Helpful?
Thank cainrcc
Gabriel B, Front Office Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for your review of our hotel. We apologize about the AC being out, that was an unforeseen situation that has been remedied. Also I am sorry you were not greeted as an IHG member. We take pride in making sure that all our guests member statuses are acknowledged. Our front desk staff members have been reminded of this....

Berea, Kentucky
Reviewed 27 May 2016

Using a reward night as an IHG Gold member. Was very frustrating when I attempted to put the address into my navigator when I was in driveway at home 5 hours away and Navigator did not recognize "Landing". Called for 30 minutes or more and got a busy signal, finally got through and the man answering sounded frustrated as well...

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Helpful?
Thank sumonesvaca
Gabriel B, Front Office Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for posting your review of our hotel. We appreciate all honest reviews from our guests, It helps us to work harder to make sure all of our guests are pleased with their stay.I would like to apologize for the problems you encountered with the GPS not recognizing our address. I am working on getting our address added to...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express and Suites in Fairmont has all of the amenities of the Holiday Inn Express brand plus a well trained and organized staff to make for the most pleasurable stay. The hotel is a brand new property. The extra quiet rooms are complimented by Holiday Inn's Simply Smart Bedding Collection with the added choice of firm or soft pillows, these features will help insure a great night's sleep. Every room in the hotel is equipped with a microwave and refrigerator for added convenience. There is also a work desk or table in each room. Whether traveling for business or pleasure this extra area will allow you to stay organized while away from home. The 37" flat screen TVs are the highlight of the stylish decor. The hotel is outfitted with hard wired and wireless high speed internet. You may choose to start your day with the many choices from the free Express Start breakfast such as tasty cheese omelets, piping hot sausage patties or bacon and delicious cinnamon rolls. The other useful amenities are the heated pool and spa, the 24 hour fitness center, the business center, guest laundry and a meeting facility for business meetings, luncheons and parties. We are right off of Interstate 79. Take Exit 133 (Kingmont Rd.) We are located near the Cracker Barrel. ... more   less 

Additional Information about Holiday Inn Express & Suites Fairmont

Address: 2256 Landing Ln, Fairmont, WV 26554-8245
Region: United States > West Virginia > Fairmont
Price Range: $126 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Fairmont 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Fairmont
Holiday Inn Express & Suites Fairmont Hotel Fairmont
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Fairmont staff and other travellers.
1 question
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Rochester, New York
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Fairmont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No recommendation, as I haven't seen the other rooms.”
sumonesvaca, 27 May 2016 | Read review
“I always make sure to stay on a top floor anywhere and away from the highway and elevators.”
JulesKDepew, 29 Mar 2016 | Read review
“Ask for room away at the front. We were in the back and heard trucks using their engine breaks. But I t really wasn't that bad.”
DarrellBJ, 28 Sep 2015 | Read review
“I always ask for top floors!!!!!”
daletee, 3 Jul 2015 | Read review
“Rooms away from the elevator are quieter.”
Drpeppertrish, 17 Jun 2015 | Read review
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Prices are for 1 room, 2 adults
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