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Quality Inn

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99 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 2 weeks ago via mobile

Not bad for a last minite decision on a pet friendly hotel. The room was clean and shower was hot. It's just off interstate and has two restaurants with in walking distance. We ate at Dj's Diner , food is good and made to order. Not, sure I'd stay there again only because the walls are really thin and you...

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Helpful?
Thank Renee A
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

We are very glad you enjoyed your stay. I do however apologize you were disturbed by the neighbors. Perhaps if you chose to stay again we could put your room where you don't have neighbors on either side assuming we're not sold out. Sincerely Marshall Madary Asst General Manager

Toronto, Canada
Reviewed 1 November 2016 via mobile

Locared near the interstate 79, gas station and diner around the corner, our stay with CAA discount was outstanding. Super-clean room and spotless bathroom, feather-soft mattress bed, coffee-maker/microwave/ref, what a great ameneties!!! Includes hot breakfast, pretty-fast wifi,and cabled tv/HBO. What else can you ask for a comfy stay under$70?!!.

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Helpful?
Thank jonah378
Elizabeth P, General Manager at Quality Inn, responded to this review

First off I would like to thank your such for taking the survey and posting your review. Our guests opinions and critiques are very important and useful to us. Our number one goal is to provide our guests with the best possible experience it is always good to hear when we have achieved our goal. Sincerely, Elizabeth Pickens General Manager

North York
Reviewed 14 October 2016

This is a nice place to stay. It has been renovated in the last couple of years and was very clean and attractive. The woman on the front desk was very friendly and helpful. The room was spotless and the bed comfortable. There is a 50's diner just up some steps from the hotel which is very convenient. The breakfast...

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Helpful?
Thank Doreen D
Huntington, WV
Reviewed 3 October 2016

This was my second stay, and I wasn't really impressed. The rooms need to be updated. The tv in our room was really dark. At first, I was thinking that it was a dark scene, but my daughter pointed it out. (We did not report this for this was not a priority for us.) I did report that the AC...

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Helpful?
Thank Cornealia P
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

I am very sorry you were not pleased with your experience. Here, at Quality Inn customer satisfaction is a big priority for us so we are very distressed when reading a review such as yours. We will take your comments and concerns very seriously and see if we can't provide you with a more satisfying experience in the future. Sincerely,...

Cleveland, Ohio
Reviewed 26 September 2016

Staff, friendly and efficient. Room was clean, bed was comfortable. Plusses include shower with STRONG water pressure as well as a curved shower current for extra arm room. Only minus that comes to mind is that the toilet sits very low to the floor. As a sufferer of arthritis it was a minor inconvenience but not impossible to deal with....

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Helpful?
Thank dadsaysno56
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

I would like to thank you on behalf of our staff for all your kind words. Our staff works hard every day to provide our guests with the absolute best experience and we find it very encouraging when one of our valued guests acknowledges those efforts. We would be very glad and honored to have you stay with us again...

Mansfield, Louisiana
Reviewed 21 September 2016 via mobile

We were traveling through and needed a room near interstate. Well this is one of those sleep with one eye open places. The wing we were placed had 6 or 7 rooms occupied by young women. Not sure if they were homeless, half way house participants or ladies of the evening. I asked the clerk and she confirmed they lived...

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Helpful?
Thank Bayousue
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

I am very sorry for the issues you experienced during your stay. I am very sorry if the girls disturbed you however for your own piece of mind I would like to let you know that they are not criminals or "ladies of the evening" they are in fact paying guests like yourself who all lived together until they're place...

Louisville, Kentucky
Reviewed 6 August 2016

The room we were given wasn't ready; management immediately put us in another room, which we appreciated--thank you! This hotel was very comfortable and quite clean, the room and bathroom are roomy. Towels were fresh full and linens clean and fresh; beds were comfortable. There are several places to eat nearby; the morning breakfast was good. We did not use...

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Helpful?
Thank Joseph G
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

On behalf of the Quality Inn team I would like to thank you for not only staying with us but also taking the time to post this review. We use our customer reviews as a way of knowing when we've done well or if we need to work on something. It seems based on your comments that you and your...

Le Roy, New York, United States
Reviewed 24 July 2016 via mobile

Arrived to find the pool over filling. Advised front office staff. Hotel was very clean and guest service was second to none. Upon entering the room there was a strange odor but not that bad. Room cleanliness was unremarkable. Bed was not that comfortable. Lights in the bathroom were mismatch. Also a condiment package was left open from previous guest....

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Helpful?
1Thank Cody O
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

I would like to say first that I'm sorry for the issues you experienced while staying with us, then I would like to thank you for taking them time to share with us your comments and concerns. We take these issues very seriously and will put our best foot forward at resolving them. Sincerely Marshall Madary Asst. General Manager

Louisville, Kentucky
Reviewed 9 July 2016

The room was clean. It is an older hotel but was ok for the night. The staff was friendly and helpful. It was close to places to eat and the interstate. The free breakfast was nice. They have a pool but I didn't use it.

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Helpful?
Thank smberger66
Elizabeth P, Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to write a review with Trip Advisor. We are happy that you enjoyed your visit with us and we can't wait to see you again. We strive to make everyone's visit as exceptional as yours. Let us know if there is anything we can do for you any time you stay. Thank...

Hyattsville, Maryland
Reviewed 5 July 2016

I stayed for a night. I woke up with pinkeye so i dont know if the pillows were properly cleaned. The breakfast was good and the room was spacious. Wifi also wasnt working. That was pretty frustrating.

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Helpful?
Thank NandoGainz
Elizabeth P, Manager at Quality Inn, responded to this review

Dear Guest We appreciate your review, and your business.. I am pleased that even with some "glitches", that you had an enjoyable time and that you were made to feel comfortable during your stay. I will pass this review along to our other team members to get issues taken care.We already have talked to Internet provider as well as 24...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 1185 Airport Rd, Fairmont, WV 26554-9283
Region: United States > West Virginia > Fairmont
Price Range: $64 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 97
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Also Known As:
Comfort Hotel Fairmont
Comfort Inn And Suites
Comfort Inn Fairmont
Fairmont Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in room 283 on a weekend and had no problems. If mobility is a problem I would suggest you ask for a room closer to elevator.”
 of 5 bubbles dadsaysno56, 26 Sep 2016 | Read review
“Room 212 was really good.”
 of 5 bubbles MehaD, 12 Jun 2016 | Read review
“They have an elevator, no matter what room you get, it will be clean and quiet.”
 of 5 bubbles DPYBrown, 6 Jun 2016 | Read review
“Our room was perfect on first floor.”
 of 5 bubbles maryy211, 18 Mar 2016 | Read review
“Airport side of hotel will be quieter for sleeping”
 of 5 bubbles RogerB915, 12 Sep 2015 | Read review
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