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Quality Inn

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104 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Cairo WV
Reviewed 3 September 2015

this was a nice place and the staff was very nice.the room was clean and comfortable and i was happy especially since we needed a room at the last minute due to unforeseen circumstances. the breakfast was also very good and included sausages and eggs and waffles. would recommend highly

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Helpful?
1Thank SteveCairoWV
fairmontqualityinn, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are very glad the you were pleased with our accommodations. We hope next time you are in the area you will come see us again. Your feedback is very important to us and we can assure you that we will use...

Itmann, West Virginia
Reviewed 17 August 2015

We had the air conditioner on, but was still too hot. It would cool off and then before you know it, it's burning up hot again. Beds so uncomfortable that we didn't sleep well. Friendly staff. Clean room. However, some rooms looks like electronic locks while ours had an actual key. Will not be staying here again. Cheaper..yes, but you...

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Thank Carolyn G
Scottsdale, Arizona
Reviewed 3 August 2015

Traveling East to West on I40, this stay was comfortable and convenient even though there was a band of motorcycles staying at the location on 7/24/15. Only issue was a broken window lock on room 177 which caused no alarm with us since we are always protected. Room was clean along with bathroom. Did not partake of the free breakfast...

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Helpful?
Thank Wyleman
fairmontqualityinn, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Marshall...

atlanta
Reviewed 29 July 2015

I stayed here on 7/24/2015. It was a last resort type situation. We'd driven around West Virginia looking for 2 rooms and to no avail, until we found this place. We were driving back to GA from Canada. So we were tired.... There was some type of bike event going on in the area. Upon check-in, everything seemed ok. The...

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Helpful?
Thank loves2travel770
fairmontqualityinn, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Hamilton, Canada
Reviewed 15 July 2015

This hotel has been completely renovated, and it showed. Everything seemed new, clean and inviting. The room was a bit small, but it was clean and well appointed. The beds were comfortable. The breakfast room was large and the breakfast was quite good. The pool was average-clean and warm. My only issue with this hotel is when I returned home...

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Helpful?
Thank RogueMonk
Elizabeth P, General Manager at Quality Inn, responded to this review

Thank you so much for your wonderful review. I'm thrilled to hear that you had a pleasant experience during your recent stay at our hotel. We have worked so hard to improve our property and provide a better experience for our guests. It is always nice to hear that all our hard work has made a difference and provided our...

Key West, Florida
Reviewed 6 June 2015 via mobile

This review starts off with Paul and Paula at the desk being very friendly and welcoming. Excellent size fridge, had a microwave, big closet and a spacious room. The room was clean the bed had 4 pillows on it, the TV had 74 stations listed and 3 weather stations to choose from. Great shower pressure and efficient WI FI. The...

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Helpful?
1Thank Diamond3650
fairmontqualityinn, Manager at Quality Inn, responded to this review

We are very pleased to see how happy you were with our accommodations. We here at the Quality Inn strive for excellence in all out departments and we are very pleased to see our hard work is paying off. I would personally like to thank you for taking the time and taking the survey and also leaving your comments. We...

Lexington, Kentucky
Reviewed 29 May 2015 via mobile

This was our stopping place on the way home from Rolling Thunder in Washington DC. We arrived late evening and the checkin was friendly with Paula. The rooms are nice, it's a quiet hotel with a nice diner next door. We did have a problem leaving the next morning. I went back to the room after packing my motorcycle to...

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Helpful?
1Thank Davjulstew
fairmontqualityinn, Manager at Quality Inn, responded to this review

I would personally like to apologize for the events on the morning of your checkout. Your housekeeper had it on her paperwork that you all were staying over which is why she didn't wait to make sure you were gone before coming in the room cause she didn't know you were checking out. I was the gentleman working the desk...

Silver Spring, Maryland
Reviewed 27 May 2015

Seems like they almost done with major Reno . Landscaping in progress... Stayed at this hotel for 2 nights a few weeks ago...I love the location of this property... Next to DJ Dinner ,Cooper Grill , Cracker Barrel ..you can walk to all this three places The staff were nice each time we arrived or left and always said hello...

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Helpful?
1Thank Mo p
fairmontqualityinn, Front Office Manager at Quality Inn, responded to this review

Dear Mo , Thank you for your five star review. . I am thrilled to hear that you found the service of our staff to be the, "friendliest and most helpful of any hotel you have experienced" I look forward to sharing your gracious comments with the entire team. I am delighted that you found the location fantastic . Thank...

ohio
Reviewed 27 May 2015

We were driving through Fairmont from Maryland. Tired from traveling we looked for a room. On the highway sign we saw this one listed, so chose it. While looking for it, we missed the entrance because it sits way back off the road. We asked for a room, the attendant was very nice. The room was nice, breakfast was good,...

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Helpful?
1Thank mammaw04
fairmontqualityinn, Front Office Manager at Quality Inn, responded to this review

Dear Guest, Thank you so much for your five star review. I am delighted to hear that we were able to exceed your expectations overall on your recent stay. I am so happy to know that you found the service from our staff to be perfection, I look forward to sharing your feedback with the entire team as I know...

Toronto, Canada
Reviewed 6 April 2015

We stayed at this hotel on our way to Florida. We had a great night sleep and had a great breakfast. The check in person was very polite and kind. We spent a total of $86.24 for the night and would stay again.

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Helpful?
1Thank floydangel71
Elizabeth P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to respond to our survey. I'm pleased to learn that you had a great experience while staying at our property. We hope to see you again on your next trip this way. Sincerely, Elizabeth P. General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 1185 Airport Road, Fairmont, WV 26554-9283
Region: United States > West Virginia > Fairmont
Price Range: $70 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 97
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Fairmont
Comfort Inn Fairmont
Fairmont Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always request upstairs & away from highway noises and elevators.”
1bert818, 30 Mar 2017 | Read review
“we were in room 283 on a weekend and had no problems. If mobility is a problem I would suggest you ask for a room closer to elevator.”
dadsaysno56, 26 Sep 2016 | Read review
“Room 212 was really good.”
MehaD, 12 Jun 2016 | Read review
“They have an elevator, no matter what room you get, it will be clean and quiet.”
DPYBrown, 6 Jun 2016 | Read review
“Our room was perfect on first floor.”
maryy211, 18 Mar 2016 | Read review
5 of 5