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Quality Inn Spring Mills - Martinsburg North

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Quality Inn Spring Mills - Martinsburg North
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175 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Hudson, NC
Reviewed yesterday NEWvia mobile

The staff was friendly and my room was clean. The breakfast left a little to be desired but wasn't awful. The bed was comfortable and the heat unit worked properly. I didn't need to use wifi so no comment about it. I would stay here again though.

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Helpful?
Thank JoeyBowman
Rochester, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Very nice clean motel. We would definitely stay here again. The room was very large and comfortable. The breakfast included was really nice with a good selection. Wi-fi in the room was good and connected easily. It was easily located and the room was quiet.

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Helpful?
Thank mrscleo
About Hotel's Favourite Review
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for such a lovely review of our hotel. We are so glad that you enjoyed your stay with us and we hope that if you are ever in our area again that you will stop and stay again.

Reviewed 2 weeks ago via mobile

We decided to take a break and ended up here. What a nice surprise. Extremely friendly staff were very helpful. Hotel is extremely clean as well very comfortable accommodations. Our first room was a bit cold and I asked the desk to move us comma they moved us quickly and without question. Took my suggestions on how to improve the...

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Helpful?
Thank baglady1234
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for your wonderful review of our hotel. I am so glad that you enjoyed your stay with us and were able to take advantage of our full hot breakfast. I hope that if you are ever in the area, you will stay with us again.

wv
Reviewed 3 weeks ago

Nice hotel but the room needs dusted as there was dust on the headboard and lots of dust on the fridge and just the whole room needed dusted. The rest of my stay was great comfortable beds and good water pressure breakfast was ok.

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Helpful?
Thank cainrcc
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for taking the time to let us know about your stay. I apologize for the dust in your room. We do hope that you will stay with us again in the future.

Maryland
Reviewed 15 February 2017

One of the cleanest Hotels I ever stayed in. The staff and Manager are excellent to work with and go out of their way to make you feel welcome. Stay here every time we are in the area. Great rates too ! Our meeting place with out of town friends !

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Helpful?
Thank CrazyJSS
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

jimscamper, Thank you so much for such a wonderful review. Our staff takes great pride in making sure everything is just right for our guests. We are so glad that you have enjoyed each stay with us and look forward to your return.

Cuba, New York
Reviewed 12 February 2017 via mobile

Several family members and friends stayed here due to a family funeral. The staff was very understanding and helpful. They allowed us to use the breakfast area in the evening as a gathering place. Arrival times were varied due to travel distances and again staff was understanding and accommodating.Our room was clean and quiet and well maintained. There were workers...

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Helpful?
Thank bejakooker
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

bejakooker, I am glad we were able to accomidate you and your family in your time of need. Again, I am so sorry for your loss. It's never easy to say goodbye, but seeing your family all gathered together sharing memories, did make me smile. I hope that in the future you all will stay with us again and it...

Greenlawn, New York
Reviewed 31 January 2017

This Quality Inn is quality. The staff was friendly and helpful. The room, comfortable and quiet. There were plenty of restaurants in the area to choose from. I would definitely stay there again in the future.

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Thank Richard P
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Richard P, Thank you for a great review. I hope that you were able to take advantage of our full hot breakfast while you were here. We do look forward to your return.

Reviewed 30 January 2017 via mobile

The title says it all, this hotel is great! Fabulous friendly staff! Warm, comfy, clean room. Hot coffee 24 hours a day! Hot breakfast in every morning. The staff works really hard at making sure every aspect of your stay is enjoyable.Thanks so much for being so welcoming Ms. Scacton, Ms.Gloria you guys are a blessing.Definately would stay here again!

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Thank L L
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

L L, Thank you for such a great review of our hotel. On behalf of our entire staff, we thank you. I will be sure to pass your kind words along to Shathena and Gloria as well. I know they will appreciate it. We do hope that if you are ever in the area again, you will stay with us...

New Martinsville
Reviewed 12 January 2017 via mobile

Our stays at Quality Inn in Spring Mills have always been awesome. The front desk staff is friendly, prompt, and efficient. Rooms are clean and breakfast is always good. Great place to stay. It is conveniently located. Good places to eat close by and shopping close.

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Thank visitor961
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

visitor961, Thank you for such a wonderful review review. We are so happy that you enjoyed your stay with us and look forward to your return.

Greensburg, Pennsylvania
Reviewed 3 January 2017

We stay at the Quality Inn Spring Mills several times a year while visiting family. Our rooms are always very clean, comfortable, and quiet. The staff is very friendly and helpful. Dana, the manager, does a great job with ensuring that both the visitors and employees' needs are taken care of. We will definitely continue to stay at this hotel.

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Helpful?
Thank Diane L
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Diane L, Thank you for such a lovely review. It is always a pleasure to have you and your family here. We are looking forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel is just off I-81 at exit 20 between Martinsburg, WV and Hagerstown, MD and offers an amazing night's sleep on new mattresses, an incredible value and friendly service. In the morning, we have a Full Hot Breakfast with Sausage, Eggs, Pancakes-In-A-Minute-Flat, Biscuits and Gravy, Fresh Fruit, Hardboiled Eggs, Baked Goods, Yogurt, Juice, Coffee, etc to get your day off to a great start. We have Premium Wi-Fi, High Def Televisions, and Micro-Fridge units in every room for your convenience. We're also a pet-friendly hotel so feel free to bring your furry ones. Our location is close to Hagerstown Premium Outlets, Charles Town casino, Shepherd University and civil war sites including C&O Canal, Harper's Ferry, Antietam National Battlefield. Make the Quality Inn Spring Mills - Martinsburg North your next stop on the trip! ... more   less 

Additional Information about Quality Inn Spring Mills - Martinsburg North

Address: 1220 TJ Jackson Drive, I-81 Exit 20, Falling Waters, WV 25419-4646 (Formerly Holiday Inn Express)
Region: United States > West Virginia > Falling Waters
Price Range: $92 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Spring Mills - Martinsburg North 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Falling Waters
Falling Waters Holiday Inn
Holiday Inn Martinsburg North
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Questions & Answers

Questions? Get answers from Quality Inn Spring Mills - Martinsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one away from the elevator.”
 of 5 bubbles mrscleo, 8 Mar 2017 | Read review
“Every room we have stayed in is comfortable.”
 of 5 bubbles CrazyJSS, 15 Feb 2017 | Read review
“check that everything works before unpacking”
 of 5 bubbles pleased2meetu, 11 Nov 2016 | Read review
“Not sure if they even have a "Good Room", we asked to change rooms but was informed they were full b/c of baseball tournament in area”
 of 5 bubbles 875lisaw, 25 Jul 2016 | Read review
“Ask for ground floor accommodations if you are traveling with your pet”
 of 5 bubbles digitalje, 13 Jul 2016 | Read review
5 of 5