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Quality Inn New River

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Quality Inn New River
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207 Reviews from our TripAdvisor Community

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Showing 207: English reviews
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Reviewed 1 week ago

The rooms need upgrading but are very clean. The staff very helpful and friendly. The pub/restaurant is really a nice place for food and cocktails. Not expensive; great food at really good prices. I'll be travelling next week again in the area and have made reservations to stay here again.

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Helpful?
Thank Richard S
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We are in the process of a facility upgrade and remodel. We are doing bathroom renovations 1st and hope to have at least 50% of the entire remodel completed in 2017. We get lots of comments on our bar and grill. We try to be friendly affordable and fun. Again thank you and hope...

Harpers Ferry, West Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016 via mobile

We stayed here this weekend for Bridge Days. They provided a package deal that included passes for Friday nights Taste of the Bridge with $30 worth of tickets, Passes for under the Bridge on Saturday. Free Bus Shuttle back and forth. Free dinner on Saturday night. 2 Bridge Day Tshirts and also had discounted tickets for other concerts and events....

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Helpful?
Thank AmyandRog
About Hotel's Favourite Review
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Glad you enjoyed the bridge day package. We're always looking for ways to improve it. The weather this year was absolutely fabulous . The kind comments are certainly appreciated. Denise works hard on the packages and I'm glad to have her. Thanks see you next year !

Baltimore, Maryland
Reviewed 4 weeks ago via mobile

We enjoy older-style motels that are beautifully maintained... and this one is! We occupied King Room 154 which was clean, comfy bed, nice bathroom with EXCEPTIONAL WATER PRESSURE, speedy wi-fi and clear TV reception. We ate at the connected restaurant (Elliot's) for dinner which featured homemade veg soup and grilled chicken salad. Breakfast was way beyond the usual "Choice Hotel"...

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Helpful?
Thank Chris L
Woodbridge, Virginia
Reviewed 4 weeks ago

Wasn't expecting much from this property during a quick visit to see the New River Gorge, but surprise! The room was clean and the property was very quiet so we slept well. Had upstairs room, a bit musty but I think it was from being closed out for the winter. Strong shower, good coffee, adequate (and hot) breakfast, very friendly...

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Thank LightTraveler2014
Ontario
Reviewed 15 March 2017

Friendly staff at registration office. Room was okay for a few hours stop over on way to Florida. The restaurant is connected so you just have to walk less than a minute to get there. We had great dinner . It is a bar setting . The fries were fantastic. The breakfast was included and it was your typical offering...

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Helpful?
Thank CubaqueenOntario
Tyrone, Georgia
Reviewed 3 December 2016 via mobile

I like the location and the way it's not directly on the highway but blocked by a few businesses, so it was quiet. I came out of the office tasting cigarette smoke so I was a little concerned with our room smelling, but it was fine. Room was clean but there were several attention issues....tissue box empty, conditioner but no...

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Helpful?
Thank PatriotGal
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your business. It sounds like we didn't do our job. Room cleanliness and convenience is job one. We have to do better and pay more attention to detail. I apologize and promise that we have already taken your concerns to task.I hope to see you again soon. We'll be sending you a 50%off...

Breaux Bridge, Louisiana, United States
Reviewed 3 November 2016

Rooms and grounds were neat and clean. Location makes for an easy off and on. Danial and Denise are great- efficient and friendly. The On site grill served food that was delicious and service was awesome! I would definitely recommend this hotel.

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Helpful?
Thank Patricia T
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind words. Glad you enjoyed the bar and grill as well. Hope to see you soon !

Broad Brook, Connecticut
Reviewed 21 October 2016

Very close to the New River Gorge Bridge. Walking distance to restaurant, and other services. Older motel, updated bathrooms, but general tired looking. Room was clean, but the last guest left an old T shirt on the floor, which housekeeping missed. Lower floor is non-smoking, but footsteps from upstairs neighbor were loud. Charming restaurant on site with good food, cold...

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Helpful?
Thank Jan A
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We will address the housekeeping issue. Not excusable. We are in the beginning stages of a complete renovation with new room furnishings painting bath fixtures the works ! That should help a lot. Thanks for noticing our efforts to please our guests we take pride in being fast and friendly. Hope to see you next...

Lewisburg, West Virginia
Reviewed 17 October 2016

This was a wonderful stay for the price. The bed was so very comfortable. The continental breakfast was delicious. The manager, Diane, was very kind and helpful. I would definitely recommend staying and, given the opportunity, so will I!

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Helpful?
Thank anastasiaward86
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments . we begin renovations shortly hope to see you soon !

Reviewed 12 October 2016 via mobile

Was very clean and dog friendly! Staff were very helpful and pleasant! Had a Great meal !!!!! Whole heartedly recommended by me and my family!!!!!! Priced very reasonable !!!! Fayetteville has beautiful scenery! !!!

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Helpful?
Thank Diana G
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your business as well as the kind remarks. We're starting our renovations hope to see you soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms

Additional Information about Quality Inn New River

Address: 103 Elliotts Way, Fayetteville, WV 25840-1434 (Formerly Comfort Inn)
Region: United States > West Virginia > Fayetteville
Price Range: $100 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn New River 2.5*
Number of rooms: 106
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Also Known As:
Quality Inn New River Hotel Fayetteville
Quality Inn Fayetteville
Fayetteville Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn New River staff and other travellers.
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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like wings, you have to try the restaurant.”
293jana, 21 Oct 2016 | Read review
“Stay in a room away from the bar. Noise and smoke from outside smokers was bad.”
dthoenen, 18 Sep 2016 | Read review
“Get a room on the side facing away from US 19, they should be quieter.”
DvilleBrian, 2 Jul 2016 | Read review
“Try to get one facing the office, if you get a back one, it is facing the highway”
thetat, 23 May 2016 | Read review
“We were in room 122 (first floor) and it was quiet, although in the morning, you could hear everyone packing their vehicles.”
LisaD943, 18 Apr 2016 | Read review
5 of 5