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All reviews dairy queen gift shop room was clean would stay here again rafting trip bar grill free breakfast nice pool visitor center basic hotel picnic tables location is excellent corn hole sausage gravy yogurt a wonderful stay first floor
I stayed here June 17-21 2018 and for the money, it is an excellent property. My King-bed room was always clean, smelled fresh, had ample towels, and stayed cool during the hot days I was there. The management also knows how to treat customers because...More
2 Thank SeaKayaker2008
Response from Richard M, Owner at Quality Inn New RiverResponded June 24, 2018
Thanks for staying with us ! We appreciate your kind remarks. We strive to be friendly and prompt glad you noticed ! We are currently remodeling our entire property and are awaiting new furniture for the whole property. Hope to see you again !
My wife & I stayed here June 11 to 16, 2018. We had a wonderful experience and received excellent service. Our room AC was frosting up, and when I reported it, I expected it to be repaired. Instead they replaced it with a new unit....More
1 Thank Michael0361
Response from richard m, Owner at Quality Inn New RiverResponded July 5, 2018
Thanks for staying with us ! Sorry for the late response I try to respond to reviews in an expedited fashion. I over looked yours somehow..
We appreciate your kind remarks . We try hard to be friendly and provide good service. I tell our...More
The birds woke me up at four in the morning after a good night's sleep. The bed was a good average bed. Clean sheets, thin towels, outside rooms with no elevators to the second story. Close to the New River national river, and the only...More
Response from richard m, Owner at Quality Inn New RiverResponded June 15, 2018
Thanks for staying with us ! We appreciate our comments. Soon we should have new furniture through out the entire property . We just did a pool remodel and hope to renovate the pool deck in the fall . (we ran out of time) Thin...More
The check in was quick and easy, the access to the area was very good too. The breakfast was good. Staff was friendly Our room was clean and seemed to be recently redone. There was a pervasive disinfectant smell in our room. Not sure if...More
Thank Michael K
Response from richard m, Owner at Quality Inn New RiverResponded June 7, 2018
Thanks for staying with us ! We appreciate your kind remarks. I'll check on the odd smell . I too noticed a different fragrance when I was inspecting rooms this week and just asked what was different with our sanitizing/ deodorizing sprays ! We're awaiting...More
We’ve stayed at many Comfort Inns and by far this is the worst. To be fair, it is clean and adequate but barely so. Obviously a corporate buy from a budget type motel. Exterior corridors. Furniture worn, and barely presentable. I would be ashamed of...More
Thank Paul B
Response from richard m, Owner at Quality Inn New RiverResponded May 13, 2018
Thanks for staying with us . We appreciate your business. Presently we are awaiting new furniture from the manufacturer and unfortunately it's been delayed until the first of June. We appreciate your comments we are presently remodeling all of our facilities and hope to be...More