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Quality Inn New River

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Traveller (13)
Room & Suite (35)
Dining (10)
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Overview
  • Excellent26%
  • Very good41%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
“room was clean”(27 reviews)
“free breakfast”(12 reviews)
“dairy queen”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Reviews (234)
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62
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All reviewsroom was cleanfree breakfastdairy queenwafflesgift shopon sitewould stay here againoutdoor poolsausagepicnic tablesbar grillbiscuitsvalue for the moneyfriendly servicefair pricenight's sleepwater pressure
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21 - 25 of 233 reviews
Reviewed August 1, 2017 via mobile

Not sure how this was rated 4stars. Very old complex. Old room with old bed covering. Nice people working there. No hot water in shower. Cobwebs in room too. I don't recommend this place. It is close to things.More

1  Thank Sean S
Response from richard m, Owner at Quality Inn New RiverResponded September 8, 2017

Thanks for staying with us , I apologize if things were in disarray . We wish we have had an opportunity to correct things had you notified us during your stay. We are an older establishment but we work hard to make our guests happy...More

Reviewed July 31, 2017

This hotel is in a great location to a great many local attractions!! The hotel staff were very friendly and helpful. The bed and room were very cozy and comfortable. And it was very quiet in my room.More

Thank jmcgraw20
Response from richard m, Owner at Quality Inn New RiverResponded August 2, 2017

Thanks for staying with us ! We thank you for your kind comments. We are working hard to keep our guests happy we are in the process of a complete remodel and things get a little in disarray. We hope to finish this project by...More

Reviewed July 18, 2017 via mobile

Gentleman at check in was friendly and gave me a welcome bag with waters and candy for being a member. We got a new room with new carpet and sink. Room and bedroom were clean. Breakfast area was clean and breakfast was good with eggs,...More

Thank Manymanytrips
Response from richard m, Owner at Quality Inn New RiverResponded July 19, 2017

Thanks for staying with us. We appreciate your comments. We are working towards are renovations to the exterior. We have plenty of painting and other projects to complete but we will wait till a slower time of year to do so. I would hate to...More

Reviewed July 5, 2017

We were hear 4th of July weekend so it was probably more crowded than usual. The pool was still accessible (its an outdoor one) but breakfast was REALLY cramped. They ran out of seating but that happens at almost every hotel we go to. The...More

Thank elawson
Response from richard m, Owner at Quality Inn New RiverResponded July 6, 2017

Thanks for staying with us ! We are working on updates as we speak. The shower curtain issue you noticed was a result of new showers installed and the installer placed the rods above the porcelain shower walls and we have to correct that.(they don't...More

Reviewed July 3, 2017 via mobile

My son and I stayed at this place for one night, I cancelled the rest of our reservation. Our bed sheets had dog fur on them, they gave keys to our room to someone else and they walked in while we were there. Most of...More

Thank Tammy M
Response from richard m, Owner at Quality Inn New RiverResponded July 4, 2017

I apologize for the problems you encountered. We are in the process of remodeling and it appears we were definitely unorganized when we put your room back together , We got in a hurry and didn't check our work. The carpet in your room was...More

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About
Description
Exterior corridor motel located on US RT 19 in Fayetteville WV. 2 miles from New River Gorge Bridge, whitewater rafting ,hiking, rock climbing bar and grill on premise newly renovated rooms ...More Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Children Activities (Kid / Family Friendly)
Meeting Rooms
Microwave
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (13)
Room & Suite (35)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Sailor W
September 20, 2017|
Answer
Response from Andrea K | Reviewed this property |
YES, it is clean and we have stayed here mutiple times. It is about a mile or maybe two to the New River Gorge :) Enjoy!
1
Vote
Sailor W
September 20, 2017|
AnswerShow all 3 answers
Response from CaptRags | Reviewed this property |
Probably too late now. but, it's less than 3 miles from the bridge.
1
Vote
Dreamnurse
March 14, 2017|
Answer
Response from richard m | Property representative |
Yes we do offer some smoking rooms with 2 double beds..They are limited...i think we have 12 total ...so call ahead and thanks for the interest!
0
Votes
Room Tips
"All the rooms are well situated."
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"If you have mobility issues ask for a first floor room. This is a two story hotel without an elevator."
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"Ask in advance if its a pet friendly room... that is if you DO NOT have a pet... got one without knowledge."
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"We were upstairs directly across from the pool. We enjoyed that location"
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