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We stayed 5 days and could have used 2 more-we weren't bored once. We took full advantage of the tours. Conch collecting sounds lame but its amazing-snorkeling with a purpose. They guides were great and flexible. We wouldn't change a thing about our trip (except...More
Management response:Responded yesterday
Dear Kmmmaloney - we wish you would have stayed longer as well! It is just as hard to say goodbye to you all, as it is for you all, to say goodbye to your vacation. Thank you for choosing to stay with us, we were...More
We spent 6 nights in paradise! The resort is simple, yet elegant. It is fancy, but in a reserved way. Everything was tastefully done, but not "frilly".
Communal dining was very nice as you got meet other people and share your days experiences. We had...More
1 Thank jimwalker66
Response from Maile F, Guest Relations Manager at Thatch Caye, a Muy'Ono ResortResponded 5 January 2018
Thank you for taking time to review us, Jim. We are so happy to hear that you enjoyed your service on the island. We also love finding deserted hammocks to relax in. We hope to see you and your significant other back again soon!
They work to make the place a lovely retreat from everyday life. No TVs, virtually no mirrors, and minimal wi-fi. Chill-laxing retreat.
Feedback to management: teach customers about the damage to the reef from chemical sunscreens and for Lord Sakes, stop selling them!! Reduce plastic...More
Management response:Responded 1 week ago
Hi Sarahmmckenzie12! We thank you for taking the time to review the resort. As you mentioned this is the best place to unplug from it all. Literally. We are so glad you mentioned the sustainability issues we face on the island. Not many people think...More
This is a great place to stay if you are looking for a quiet, rustic, beautiful getaway on an island all your own. I have been here twice and had a fabulous time in both instances. The staff are really hospitable and the quality of...More
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We stayed at Thatch Caye for two nights after spending a few (also great) days inland, and I wish we would have stayed longer! Waking up to catch the sunrise in our overwater bungalow was truly special, as was the entire atmosphere of this tiny...More
Thank Kathryn S
Management response:Responded 1 week ago
Hi Kathryn S - we are so glad you enjoyed your short stay with us. We as well wish you could have stayed longer. We again apologize for the miscommunication but are glad to know we were able to make up for it. We hope...More
Hi Alexandra, thank you for your question. At this time we do not have access to the water directly from the bungalows. There are multiple areas to access the water all around the island. Please reach out to use if you have... More
Hi Alexandra, thank you for your question. At this time we do not have access to the water directly from the bungalows. There are multiple areas to access the water all around the island. Please reach out to use if you have any other questions about the island. #800-435-3145.
Response from Davidbignose! | Reviewed this property |
I'm sure if you plan ahead they will be able to accommodate the issue. E-mail them direct is my suggestion...but as an innkeeper it's a very common request these days, but most folks are not like your wife, they simply... More
I'm sure if you plan ahead they will be able to accommodate the issue. E-mail them direct is my suggestion...but as an innkeeper it's a very common request these days, but most folks are not like your wife, they simply prefer not to eat the stuff which to me is ridiculous as our bodies needs a small selection of everything.