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Comfort Inn Aikens Center

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Comfort Inn Aikens Center
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157 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Aikens Center
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Showing 156: English reviews
wv
Reviewed 2 October 2016

I stayed here one night using my points and cash and booked a king suite,the room was on the 3rd floor and it was big and clean, the bed was comfortable and the room was quite.I will stay here again my next visit to Martinsburg.

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Helpful?
Thank cainrcc
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your lovely review of our Comfort Inn Martinsburg. We're so glad you slept well in the comfy beds and found your room to be quiet and clean. My team and I are absolutely thrilled that you plan to come back and see us and we will continue working to make sure you love your next stay too.

Camdenton, Missouri
Reviewed 20 September 2016 via mobile

Just checked out tried to get a late check out and they would not accommodate. I have been here for a week, and usually when you are a diamond elite a 2 hour late check out is not issue. Room wasn't cleaned yet, they just didn't want to do it! Everything else was ok, rooms are a bit dated, bed...

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Helpful?
Thank Cathy G
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for staying with us and for your loyalty to Choice Hotels as well as your compliments about our new bedding. Thank you, also, for letting us know what we could have done to make the visit more pleasant. We do not assess fees to elite members for late checkouts that are requested for 2 hours or less; however,...

Grinny1
Reviewed 19 September 2016

We had a one night stay at this property one week ago. The rooms were clean and quiet. Breakfast was ok. My only disappointment was that I had chosen this property because I swim for exercise and it was only outdoors and already closed for the season. I was told it was state law that the pools were already closed....

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Thank Grinny1
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for choosing our Comfort Inn and for your compliments about the clean, quiet rooms and convenient location. We know the outdoor pool is important and our hotel is able to keep it open from Memorial Day to Labor Day each year. We hope you'll come back and see us again soon and that your next visit will be...

Beaumont, Texas
Reviewed 18 September 2016 via mobile

This is a nice hotel, starting to show its age a little. The staff was friendly and helpful. The breakfast is maybe a 4 out of 10. The main problem is the elevator. It is slow and can not accommodate the size of the hotel. Not to mention the cleaning staff uses the elevator int he mornings when people are...

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Helpful?
Thank Slinginglead
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your compliments about our hotel, staff and location. We also thank you for your suggestions and we will be sure to include those in our improvement plan. Please come see us again.

Baltimore, Maryland
Reviewed 10 September 2016

Great stay for the price. Nice location. Hotel on main strip just off of route 81. The staff was very friendly and professional. Room was relaxing and the breakfast with eggs, sausage, and waffles was also good.

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1Thank ReeAmor
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your amazing review of our Comfort Inn Martinsburg hotel and the friendly service, great location and tasty breakfast. We hope to see you again very soon!

Reviewed 9 September 2016 via mobile

So I have stayed here once before. Great service from staff and general manager. I will say the biggest problem I have had here was the elevator was super slow. In fact the door is the slowest when closing and you can hear the door alarm go off. Something with the elevator should be fixed. This last time I was...

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Helpful?
Thank Joe B
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for coming back to stay with us again - there is no better compliment than that! We sincerely appreciate your compliments about our friendly staff and we're so glad you loved your visit overall. I also apologize for the elevator running slow; we have done an upgrade to it since your visit and I hope that you will...

Reviewed 5 September 2016

I had called the hotel at 5:30 am to explain that I had arrived earlier than expected and asked if I was able to check in early for my stay that night. The front desk associate told me that wouldn't be a problem and he'd make an exception for me. When I got to the hotel and gave them my...

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Helpful?
Thank Christina S
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. It was a major error of ours in permitting you to check into the room without validating payment and we are truly sorry for the confusion that this caused. It appears...

Washington DC, District of Columbia
Reviewed 5 September 2016 via mobile

My family and I decided to stay somewhere different this year and this hotel was decent. The staff was very friendly, however, the inoperable elevator made for some additional walking. I know the situation put the night guy in a bad position as other tenants were complaining about the inoperable elevator. Overall not a bad stay...enjoy the free breakfast.

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Helpful?
Thank Robert H
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you so much for choosing our Comfort Inn and for your compliments about our friendly staff and our breakfast. We cannot apologize enough for the elevator being down during your visit and we know that was terribly inconvenient. Our elevator maintenance company has been here since your visit and has resolved that concern. We would love to have you...

Reviewed 4 September 2016 via mobile

We stayed here for one night . I booked this hotel based on trip advisor reveiws and the rate was 20 to 40 dollars less then other hotels in the area . We found the hotel to extremely clean,they had nice upscale bedding and comfortable beds . The staff was very friendly and helpful . Would stay again

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Thank Jamie F
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your amazing review of our Comfort Inn Aikens Center hotel and the value of your visit here with us. We are thrilled that you loved it so much and we can't wait to welcome you back!

Martinsville, Virginia
Reviewed 2 September 2016

The staff that Tammy has in place is nothing short of excellent. They treated me and my employees as if we were family. There is nothing but an excellent bright future for the staff at the Comfort Inn in Martinsburg, WV. Keep up the wonderful hospitality toward your visitors. I look forward to staying there again and would recommend others...

Review collected in partnership with this hotel
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Thank billandaudrey2015
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your compliments of my staff at the Comfort Inn Aikens Center in Martinsburg! We absolutely love having the opportunity to serve guests like you and we hope to see you back here very soon!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just off 1-81, our newly renovated Comfort Inn is a convenient stop. We are walking distance from a few local restaurants with special discounts for your evening meal. Our large, well-appointed rooms and suites offer premium bedding for you to rest and recharge. Suites with kitchenettes or whirlpool hot tubs are also available as upgrades. A full hot breakfast is served complimentary every morning to start your day off right. Come visit us today and experience the simplicity of clean, comfortable rooms and true hospitality. ... more   less 

Additional Information about Comfort Inn Aikens Center

Address: 1872 Edwin Miller Boulevard, Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: $119 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Aikens Center 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Comfort Inn Aikens Hotel Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Aikens Center staff and other travellers.
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Questions? Get answers from Comfort Inn Aikens Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor which is the top floor and our room was very quiet”
APompa13, 16 Sep 2016 | Read review
“Not going here would be the best option”
X640HLchristinas, 5 Sep 2016 | Read review
“Had a little confusion about how many beds I requested. But the gal at the front desk was excellent and worked out everything to our satisfaction. Her help, and the great Italian restaurant across the street, are the real reasons I would come back to this place.”
mherzberg, 28 May 2016 | Read review
“Due to the location of this property I believe all rooms are quiet. My room faced the highway and I did not hear the traffic.”
danjan98, 23 Apr 2016 | Read review
“Since there wasn't much to watch on TV, it would have been nice to have a little table in the room to play cribbage on. One desk chair and one living room-style chair with a footrest is all, plus the king sized bed. ”
johnsX2403JA, 12 Apr 2016 | Read review
5 of 5