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Holiday Inn Martinsburg

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Holiday Inn Martinsburg
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208 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Inwood, West Virginia
Reviewed 18 April 2015 via mobile

The Holiday Inn in Martinsburg is a great hotel and reasonably priced. Best of all they are pet friendly, so your whole family can stay. Clean rooms, friendly staff, and easy access to restaurants, gas stations, and shopping makes this place a great choice. Their restaurant offers good food and friendly service too if you want to stay in.

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Helpful?
Thank Dave B
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Thank you, Dave B! We appreciate your review of our hotel and we are so thrilled that you and your family enjoyed your stay. We hope to see you again.

Loudon, New Hampshire
Reviewed 5 April 2015

Pet friendly, easy off and on highway, bad food, clean beds and it works for a stop on the way home from the south. Could not get coffee until 7 am... Found alternate means in a local gas station. Priced higher than one would expect for such accommodations. Our ground floor room needed a good deep cleaning.

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Helpful?
Thank PlayaDelCarmenFreak
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Hi PlayaDelCarmenFreak, Thank you for choosing Holiday Inn Martinsburg during your travels home. We appreciate you taking the time to provide us with your feedback. We apologize that you found some of the aspects of your stay to be less than satisfactory. Your feedback allows us to see areas of improvement, and we hope you will stay with us again...

Reviewed 29 March 2015

I recently stayed there for almost a week due to some remodeling at my house.The staff and service was great.I would say they made me feel at home while away from mine.The rooms are clean and cozy and close to near by stores and restaurants.

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Thank 3csandme
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

@3csandme: Thank you for choosing Holiday Inn Martinsburg as your home away from home. We are so glad you experienced a comfortable stay while your home was being renovated.

Reviewed 18 March 2015

Checking in was a breeze! The Front Desk Clerk was helpful and polite. Our room was easy to find and clean. The beds were comfortable. The pool (viewable from the restaurant) was fun for the kids. The air temp in the pool area was HOT but that's great if you were swimming. Very comfortable hotel. Ample parking close to the...

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1Thank Stampinerin
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hello Stampinerin, We are so glad you enjoyed your stay with us at Holiday Inn Martinsburg. Thank you for choosing our hotel during your family travels. We appreciate your positive feedback and most importantly that you had a delightful experience with us. Please bring your family back to stay with us again soon.

New York
Reviewed 18 March 2015

Asked for a room that would be easily accessible from the check-in front desk because I cannot walk any distance and my wheelchair was buried in the trunk with a lot of suitcases, bags, boxes, etc on top of it. They said they'd give me a room right on the 3rd floor just down the hall from the desk. (3rd...

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Thank DianeLBG
Halifax, Canada
Reviewed 4 March 2015

The convenient location off the highway was our main reason for staying here. The staff were pleasant and welcoming, especially the morning breakfast staff attendants. If you are a light sleeper, would recommend requesting a room on the other side of the Inn.

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1Thank shepherd35
Hampton, Virginia
Reviewed 21 February 2015

I originally posted a 2 star review directly with the Holiday Inn Martinsburg, but it was rejected because they said I mentioned a competing hotel. I didn't, but now I understand why their ratings are higher on their page then here. I won't stay here again and would not recommend it. My stay was included mediocre food twice through room...

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Helpful?
2Thank Blake757
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

@Blake757: We apologize that your experience at our hotel was less than satisfactory. We appreciate your feedback, and assure you that measures have been taken to correct your concerns.

Martinsburg, West Virginia
Reviewed 18 February 2015 via mobile

The hotel is quiet and clean and well appointed for the money. Free breakfast if booked through the internet on thThe hotel is quiet and clean and well appointed for the money. Free breakfast if booked through the internet on their site. The food was less than desirable. Friendly front desk service. The food was just okay. The dining room...

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1Thank 4ever-us-1106
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Hello 4ever-us-1106, Thank you for your feedback! We appreciate you choosing Holiday Inn Martinsburg, and we look forward to serving you again.

Allentown, Pennsylvania
Reviewed 15 February 2015 via mobile

I stay here frequently . The location is top notch, close to gas , highways and dozens of restaurants and shopping. Some of the top rated places to eat are very close by. There are excellent choices from family owned Italian and Mexican to just about every chain . The check in is always quick and professional . The rooms...

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1Thank IsupportRonPaul
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Dear TheSidingGuy, Thank you! Not only do we appreciate you being one of our regular stay guests, we also sincerely appreciate your kind words about our establishment. Even more than that, we are thrilled that you continue to enjoy your experience with us. Thank you again, and we look forward to hosting you at Holiday Inn Martinsburg the next time...

Elkton, Virginia, United States
Reviewed 9 January 2015

Unless I pay over $200 for a hotel room I tend NOT to have a good experience. THIS HOTEL WAS ONE OF MY BEST EXPERIENCES EVEN OVER THE VERY EXPENSIVE HOTELS! The staff for the hotel and restaurant were all amazing! The food was excellent. The room was surprisingly more than I expected. The bed and pillows were one of...

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3Thank Linda M
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

@Linda M: Thank you for choosing Holiday Inn Martinsburg! We appreciate your recommendation and are so glad that you enjoyed your experience with us. We hope to see you again soon. Warm Regards, Valinda McGovern Guest Services Manager Holiday Inn Martinsburg

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Martinsburg! This hotel is conveniently located off I-81 exit 13 in Martinsburg, WV. All 120 guest rooms including 10 two-room suites and 4 whirlpool suites are beautifully decorated with many amenities for the comfort of our guests. Each room offers free high-speed Internet and its own refrigerator and microwave. Our location is perfect for leisure and business travelers alike with its close proximity to the IRS Center, VA Hospital, Charles Town Races and Slots and Harper's Ferry NHP.Heatherfield's, our in-house restaurant, serves breakfast and dinner 7 days a week. An elaborate brunch buffet is offered every Sunday while a daily luncheon buffet is available Monday through Friday. Dine-in where Kids Eat Free in a casual family atmosphere or order from our room service menu. Enjoy a relaxing drink at our lounge which is open Monday - Saturday.The Holiday Inn Martinsburg offers a guest business center equipped with a PC desktop and printer. Fax and photocopy services are offered at the front desk. Maintain your exercise routine in our 24 hour fitness center or just relax by our heated indoor pool.Consider us for your next convention or social affair in our 3,872 sq. ft. ballroom or inquire about one of our many smaller private meeting and board rooms.We are a pet friendly hotel. ... more   less 

Additional Information about Holiday Inn Martinsburg

Address: 301 Foxcroft Ave., Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: $165 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Martinsburg 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Martinsburg Hotel Martinsburg
Martinsburg Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Martinsburg staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Martinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms are almost the same.”
saestru, 31 Jan 2017 | Read review
“Breakfast is not free”
Lamalooper, 29 Nov 2016 | Read review
“Check upcoming events before booking!”
Birchie1, 21 Oct 2016 | Read review
“If you bring a pet you will be on the bottom floor”
alisac331, 17 Oct 2016 | Read review
“Restaurant has great food with no room service charge. Breakfast buffet for 7 bucks is fantastic..”
CHUCKIEJR, 26 Sep 2016 | Read review
5 of 5