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Hampton Inn Martinsburg

Expedia.comUS$101*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hampton Inn Martinsburg
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397 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Martinsburg
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Showing 394: English reviews
Houston, Texas
Reviewed 2 July 2016

Nice Hotel for the value. Nice location where you have many choices to eat and shop. Staff is very nice and serviceable and professional. Hotel needs to be updated. It's an old hotel therefore needs updating . Would like to see if room cleanness and better pillow are improved.

Review collected in partnership with Hampton
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Helpful?
Thank eficaribe
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear eficaribe, Thank you very much for taking the time to share your thoughts with us. We value all feedback as we are always striving to better our guests experience. You can be sure I will share your thoughts with the Housekeeping team regarding the cleanliness and pillows. I also wanted to let you know that we will be beginning...

Raleigh, North Carolina
Reviewed 28 June 2016 via mobile

The Hampton Inn at Martinsburg is right off the interstate and we had a nice one-night stay there. Driving up we got a slightly bad impression as it seemed to be change of shift and several employees were sitting on the curb at the entrance smoking and perhaps waiting for rides. But the lobby was very pleasant and the desk...

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Helpful?
Thank CarolinaBecky
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear CarolinaBecky, Thank you so much for taking the time to share your thoughts with us. We truly value you has our guest and are so happy you decided to stay with us. I'm glad to hear that you had a great stay and enjoyed the hotel, but am sorry to hear about your experience when pulling into the property....

Englewood, Florida
Reviewed 28 June 2016 via mobile

We are traveling and stopped at this hotel for one night. We really like the Hilton chain and were impressed with the hotel. It was well-run and clean. The rooms were spacious and the beds very comfortable. The breakfast was good and plentiful. We will stay there again when in that area.

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Helpful?
Thank royvanhorn
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Royvanhorn, Thank you very much for taking the time to share your thoughts with the Trip Advisor Community. I'm delighted to hear that you enjoyed your stay. Our Hampton Family truly loved having you here and can't wait for you to come visit us again! Have a great day! Sincerely, Kimberly Rodriguez General Manager

Martinsburg, United States
Reviewed 24 June 2016

On are way to visit family in Ohio we stopped a little over half way on our trip to stay at a hotel. The hotel was terrible, so we got refunded our prepayment. We found this very nice hotel,clean, good service,great value for the cost we paid.we would highly recommend this hotel.We than signed up for membership in HHonor Hilton...

Review collected in partnership with Hampton
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Helpful?
Thank Robert N
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Robert N, Thank you very much for taking some time to share your thoughts with us. I'm so sorry to hear about your previous experience at another hotel, but am happy to know that you decided to visit us and enjoyed your stay. Our Hampton Family loved having you here and we hope you'll visit us again soon! Sincerely,...

East Syracuse, New York
Reviewed 22 June 2016

We picked the Hampton Inn in Martinsburg, WV because it was the half way point between New York and North Carolina. We had great accommodations and a great visit with family. We visited the historical sites in the area.

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Helpful?
Thank Charlene209
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Charlene209, Thank you for taking the time to write a review. I'm glad to know that you enjoyed your stay with us and your time with your family. I'm also glad to hear that you were able to get some sightseeing in while visiting the area. We loved having you here and hope you stop and see us again...

New York, United States
Reviewed 20 June 2016

I stay here a couple of times a year for work. The staff is friendly. Nice complimentary breakfast. Great location. Hotel is clean. Never been in the pool but it looks nice. Been coming here for five or six years.

Review collected in partnership with Hampton
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Helpful?
Thank Robert S
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Robert S, Thank you for taking the time to share your feedback with the Trip Advisor Community. I delighted to hear that you continue to come back and visit us. We truly love having you here and are looking forward to the next time you visit our Hampton Family. Sincerely, Kimberly Rodriguez General Manager

Virginia
Reviewed 19 June 2016 via mobile

First time staying, always stay at Hampton Inns. Friendly and helpful staff. This location has new key system to me wasn't told to keep key card away from cell phone which would deactivate card, got up to room couldn't get in but a staff member was on the floor and let me in. Was also looking forward to waffles for...

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Helpful?
Thank RD915
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear RD915, Thank you for taking the time to share your feedback with us. I'm sorry to hear about your breakfast experience and the issues you encountered with your key while staying with us. The waffles are a big hit with our guests and I apologize that our waffle iron was out of order during your stay. It is up...

Rochester, United States
Reviewed 19 June 2016

The first room we were in (505) was disappointing upon arrival and things went down hill from there. The bathroom was missing a hair dryer and even the mount for it was missing. I had to call the front desk and they brought one up immediately which was good. Later on, I noticed the drain in the bathroom sink was...

Review collected in partnership with Hampton
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Helpful?
Thank James B
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear James B, Thank you very much for taking the time to share your thoughts and concerns with us. I sincerely apologize for the experience you had while staying with us. We are always striving to exceed our guests expectations and I'm truly sorry that we did not do that for your stay. I can assure you that all of...

Lexington, South Carolina
Reviewed 15 June 2016

Hampton at Martinsburg is starting to show wear and tear of many Hampton Inns. It needs new carpeting and general cleanup. Our stay was OK. It was quiet, good breakfast. Staff, except for morning we left friendly and courteous. Breakfast area was out of coffee when we came down, could not find breakfast attendant, so asked front desk person and...

Review collected in partnership with Hampton
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Helpful?
Thank Reginald C
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Reginald C, Thank you for taking the time to share your thoughts with us. I truly apologize for your experience with the front desk associate. I can assure you that all of your comments and concerns will be shared with the entire staff so that others are not disappointed as you were. We truly care about our guests experience...

Richmond, Virginia
Reviewed 14 June 2016

I booked a last minute stay for business and was pleased with the hotel. The location is right in the middle of Martinsburg, within walking distance to lots of restaurants and shopping if needed. I was also able to enjoy the outdoor pool while staying. The room was clean and quiet, and the staff was friendly. I would stay again.

Review collected in partnership with Hampton
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Helpful?
Thank JARichmondVA
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear JARichmondVA, Thank you for taking the time to share your feedback. We value you has our guest and are happy to know you enjoyed staying with us. We hope if you are in the area again that you will stop and visit us again. Sincerely, Kimberly Rodriguez General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: $144 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Martinsburg staff and other travellers.
1 question
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Questions? Get answers from Hampton Inn Martinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a room that is not facing the Interstate.”
billh508, 19 Mar 2017 | Read review
“I loved the roomwith king sized bed and soaker tub.”
kattiehadleyk, 1 Feb 2017 | Read review
“Ask for a room not facing the highway.”
smmoler, 18 Sep 2016 | Read review
“Request a room away from the highway for less traffic noise.”
DavidWM4739XY, 13 Sep 2016 | Read review
“If highway noise bothers you, ask for a room on the other side of the building and I'm sure they will accommodate you.”
williamsV4949TX, 28 Jul 2016 | Read review
5 of 5
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US$101* /night
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Hampton.comUS$101
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Prices are for 1 room, 2 adults
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