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Holiday Inn Express Morgantown

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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Virginia Beach
Reviewed 22 October 2016 via mobile

Paid way too much money to sleep in this establishments saggy old bed. There is also no easy way to get into the center of Morgantown from this location. You'd be better off staying on the floor of your college son or daughters dorm room than spending the money to stay here.

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Helpful?
Thank judy92015
Jim L, General Manager at Holiday Inn Express Morgantown, responded to this review

Dear Judy92015, Thank you for your review. We apologize that your recent stay did not meet your expectations due to the bed. We will investigate the room you were in and make sure the mattress is in good order or we will replace it. We appreciate your comments and will share these with our team so that we can continue...

Clarksburg, West Virginia
Reviewed 16 October 2016 via mobile

The room was decent sized and had a microwave and refrigerator. Comfortable beds with plenty of pillows. Was a little noisy in the hall, and a dripping sound in the ceiling. Curtains would not close all the way and let in lots of light. Only snack machines. Nice late breakfast and a late checkout. This might be great if for...

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Helpful?
Thank Nato N
IHGService, Guest Relations Manager at Holiday Inn Express Morgantown, responded to this review

Dear Nato N, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the in-room amenities, particularly the fridge, beds, and pillows, it is regrettable that you may have not fully enjoyed your stay due to the noise levels. Rest assured, we take our guest's comments very...

Reviewed 26 September 2016

My friends and I stayed at this hotel for my bachelorette party this past weekend. We had initially planned to stay at the Waterfront Hotel but their staff was not helpful or accommodating whatsoever. I am a platinum elite IHG rewards member so we decided to book this hotel. It was such a great decision. The staff was so friendly....

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Helpful?
Thank Sydney F
Jim L, General Manager at Holiday Inn Express Morgantown, responded to this review

Dear Sydney F., We are so glad you choose our property. We are here to make our guests happy and provide the best service and accommodations we can. We would like to thank you for the wonderful review. Thank you for being a Platinum IHG Rewards member and your loyalty to IHG. We are always excited to hear feedback and...

Reviewed 21 September 2016 via mobile

No issues while I stayed. Great location near many restaurants. Located in a small shopping mall area. Breakfast was good each morning and all day coffee. In door pool if you have time to enjoy and a meeting room.

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Helpful?
Thank ColbyButler
Jim L, General Manager at Holiday Inn Express Morgantown, responded to this review

Dear ColbyButler, Thank you so much for your review. We value all guest feedback from our customers. We are glad to here about your great experience at our property. We hope to see you again. Sincerely, James L.

Reviewed 21 July 2016

We had driven from Dayton and expected we couldn't check in until after 3 pm, but this place has an earlier check in, and we were in by 2 pm. Yay!! It was scorching hot and the manager offered all four of us cold water bottles. The room was clean, the beds comfortable and it is conveniently located near a...

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Helpful?
Thank Leslie M
Erik C, Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for taking the time to review our hotel. I’m happy to hear you had a great night sleep during your stay with us. We take great pride in the cleanliness of our hotel, so we truly value your feedback. We hope you will visit us again. Thank you for choosing the Holiday Inn Express Morgantown.

Reviewed 22 May 2016 via mobile

Decided to not drive in poor road conditions so I quickly made reservation. My challenge, I could see it but there was not signage saying HIE only Super 8. The night staff was great and quickly checked us in. The elevator is very slow and in need of some repair. This HIE is due for a renovation but it was...

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Helpful?
Thank Lickcreek
Erik C, Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Thank...

Montana
Reviewed 17 May 2016

Just a few notches below the nearby Holiday Inn, and not much savings at all. If you have a choice, stay at the Holiday Inn near the hospital, rather than this Express. Things seem kind of run down and skimpy.

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Thank unhappy c
Erik C, Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for your feedback. We apologize that your recent stay did not meet expectations. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Thank you for choosing the...

Wheeling, West Virginia
Reviewed 10 May 2016 via mobile

I have never stayed at a Holiday Inn Express!! I'm very impressed! I've only been in my room for a hour but being in Hotel Management I'm very happy with my room and the cleanliness!! Great location! The best part was the customer service, Jason at the Front Desk was professional and helpful and it's always nice to be greeted...

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Helpful?
Thank annenicolejones
Erik C, General Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for the great review! I'm glad to hear you enjoyed your stay with us and I'm happy to hear how helpful Jason was at the front desk. I made sure to commend Jason for his excellent customer service. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again....

Reviewed 8 May 2016 via mobile

Arrived very late in the evening the staff was helpful and got our room very quickly. The hotel was clean and the room was very comfortable. We were close to the elevator but was not a issue. The hotel is very close to the interstate and good for a quick stay.

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Helpful?
Thank david p
Erik C, General Manager at Holiday Inn Express Morgantown, responded to this review

Thank you so much for taking the time to review our hotel. I am pleased to hear you had a comfortable stay with us. Our staff takes pride in great customer service, so we truly value your feedback. We hope you will visit us again. Thank you for choosing the Holiday Inn Express Morgantown.

Glen Easton
Reviewed 1 January 2016

Hotel is clean, comfortable and great for a overnight stay. Check in was a breeze and front desk was cordial. It is conveniently located by restaurants. Has 3 floors with elevator and steps. Smoke free and pet free. No bad odors. Refrigerator in room was somewhat noisy.

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Helpful?
Thank pscopinion
Erik C, General Manager at Holiday Inn Express Morgantown, responded to this review

Thank you so much for your review of our hotel. I'm happy to hear you enjoyed your stay and had a great check in experience. Thank you for choosing the Holiday Inn Express Morgantown. We hope you will visit us again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Morgantown. We are a 68 room hotel that features many amenities such as a complimentary deluxe continental breakfast, indoor pool, spa and exercise facility along with meeting space for 40 classroom style or 60 theatre style. All rooms are accessed through interior corridors and feature a microwave, refrigerator, coffee maker, two-line speakerphone with data port, hair dryer, iron and ironing board and free high speed wireless Internet access. An elevator is available for access on upper floors. The Holiday Inn Express Hotel is conveniently located on I-68, exit 7 (Peirpont Rd/Airport) or from I-79, Exit 148 (I-68 East/Cumberland), exit 7 (Peirpont Rd/Airport). Stay with us and our friendly staff will make you feel at home. ... more   less 

Additional Information about Holiday Inn Express Morgantown

Address: 605 Venture Dr, Morgantown, WV 26508
Region: United States > West Virginia > Morgantown
Price Range: $140 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Morgantown 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Morgantown Hotel Morgantown
Holiday Inn Morgantown
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Questions & Answers

Questions? Get answers from Holiday Inn Express Morgantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view from top floor with room facing back of hotel.”
Bridgetmomto3, 22 Apr 2017 | Read review
“We had a 3rd floor room that was both quiet and cool on a very hot day.”
55lesliem, 21 Jul 2016 | Read review
“Make sure you do not get a room by elevator or vending machines.”
pscopinion, 1 Jan 2016 | Read review
“ask for a room away from the front desk area”
travelwithdog08, 24 Oct 2015 | Read review
“Any Suite is Excellent”
476franks, 9 Sep 2015 | Read review
5 of 5