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Waterfront Place Hotel

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Waterfront Place Hotel
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554 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Mansfield, Texas
Reviewed 19 October 2014

I would rate this as a 4 star except I have 2 big issues with the hotel. First the positive, the room is spacious and the staff was friendly at check in / check out. My 2 issues are one, the floor in the shower was so dirty I felt like I needed to wear shoes. It had a shower...

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Helpful?
2Thank Kari W
Ryan A, Manager at Waterfront Place Hotel, responded to this review

Kari W., Thank you for your polite comments in regards to our spacious guestrooms and friendly staff. On behalf of the Waterfront Place Hotel, please accept my apologies for the issues you experienced with the parking garage gates and the shower in your guestroom. The guestroom issue you mentioned is unacceptable and has been addressed with our staff. Again, I...

West Virginia
Reviewed 15 October 2014

I'm very hesitant to stay in any hotel but the Waterfront is the best place that I've stayed in. It's very clean, well maintained, just a very nice place that I hope to return to again. The staff are very accommodating and helpful.

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2Thank sunni495
Ryan A, Manager at Waterfront Place Hotel, responded to this review

Thank you for your review of the Waterfront Place Hotel. We are thankful for your wonderful comments regarding the cleanliness of our property and our accommodating staff. We hope to see you again during a future stay at the Waterfront. Sincerely, Ryan Alexander – Sales Manager

new cumberland, wv
Reviewed 10 October 2014

the hotel was clean, and breakfast was good; but the second day, there was no food on the buffet at 8:00 am; no one in the kitchen seemed to know what was going on; the wait staff was overworked, but friendly; only one person working the front desk when there were 3 events going on; the line was long and...

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Helpful?
Thank troischats3
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Dear Valued Guest, Thank you for taking a moment to review your recent stay with us. We look forward to reading our guests’ reviews as they allow us the opportunity to constantly improve and create a more satisfying guest experience. I apologize for the issues in the restaurant the second day of your stay. Your comments will be shared with...

Reviewed 7 October 2014

We've stayed here a few times in various room types: standard king, suite and concierge level. The rooms are quiet and fairly clean, but this hotel is not as nice as it had once been. The bathrooms need updating as do some of the curtains and furnishings. For a family, the suite provides plenty of room, and it is nice...

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Helpful?
Thank Erin J
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Dear Erin J., Firstly, we would like to thank you for your polite, candid comments regarding your recent stay at the Waterfront. Your loyalty in choosing the Waterfront Place Hotel, both past and present, when staying in Morgantown is greatly appreciated. Secondly, on behalf of the hotel, please accept my apologies for the number of issues you experienced over the...

Little Rock, Arkansas
Reviewed 24 September 2014

I have stayed here several times for football games and did so again last weekend. The hotel is modern and the staff very friendly and helpful. Food is surprisingly good for a hotel and the bar menu is terrific. Too bad the Ratpack Lounge is no longer open on a regular basis - it was a great place to hang...

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Helpful?
1Thank Phillip P
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Dear Phillip P., We would like to thank you for your kind words regarding your experiences with the hotel staff and the Regatta Bar & Grille. We value your patronage, both past and future, and we look forward to making your next visit as enjoyable as your prior stays. Sincerely, Ryan Alexander – Sales Manager

North Carolina Coast, North Carolina
Reviewed 21 September 2014

This is a nice hotel with excellent service. The room was large, clean, and quiet. Great pool and large hot tub. There is a tri-county walking/jogging/biking trail that runs right past the hotel and follows the river for miles, Self park is $6 and the valet is $10.

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Thank GeoAdventurer
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Dear Valued Guest, Thank you for your recent review of the Waterfront Place Hotel. We appreciate your great comments about our hotel amenities, service, and proximity to the rail trail, and we hope to see you again at the Waterfront. Sincerely, Ryan Alexander – Sales Manager

Houston
Reviewed 9 September 2014

The room was spacious including the bathroom. The view of the river was a nice treat. The price was moderate. The food in the restaurant was well-prepared though ordinary, but moderately priced and the service was cheerful. The hotel staff were all friendly and accommodating. It was a pleasant stay.

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Thank Henry M
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Henry M, On behalf of the Waterfront Place Hotel, thank you for taking time to review your recent stay. We are truly appreciative of your pleasant comments regarding your experiences during your visit, and we hope you will visit us again the next time you are in town on business. Sincerely, Ryan Alexander – Sales Manager

Lexington, KY
Reviewed 7 September 2014

The Waterfront Place Hotels is one of the nicer hotels in the state of West Virginia, and hands down the nicest one in Morgantown, hands down. Check in was swift and painless and valet parking was opted for, due to the very, very modest cost. Otherwise, the parking garage is separate from the hotel, which would be an inconvenience in...

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Thank Weary Travellery
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Thank you for reviewing your recent stay at the Waterfront. We sincerely appreciate your excellent comments and compliments regarding our accommodations and amenities, and I will be sure to share your kind words with our entire team. We are glad you had a pleasant stay with us, and we hope to see you again at the Waterfront Place Hotel. Sincerely,...

Philadelphia, PA
Reviewed 27 August 2014

Stayed here for a business trip. Hotel is very nice, clean, well kept, and in a great location on the river. Within easy walking distance along the trail to several nice looking restaurants with outside dining. Food at the hotel is also very good. Hotel also provides free internet. Would definitely stay here again.

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Helpful?
Thank golfgal68
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

On behalf of the Waterfront Place Hotel, thank you for your recent review. We are pleased to hear you enjoyed your stay during your business trip, and we look forward to seeing you again at the Waterfront. Sincerely, Ryan Alexander – Sales Manager

Washington DC, District of Columbia
Reviewed 26 August 2014 via mobile

This hotel greatly made up for where clarion hotel Morgan lacked. Wonderful service, great hotel, everything we could ask for. Thanks to the front desk for doing all you do! Breakfast buffet is yummy- try the coconut donut! I don't love being there for opening week at WVU, but I did love our stay!

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Thank bogdana
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Thank you for your wonderful review and polite comments regarding our hotel and front desk service. It can definitely be hectic those first few weeks of a semester! We are glad you had a pleasant stay, and we hope to see you again at the Waterfront Place Hotel. Sincerely, Ryan Alexander – Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Waterfront Place Hotel, overlooking the picturesque Monongahela River in Morgantown, West Virginia. This beautiful, full-service Wharf District hotel boasts 205 well-appointed guest rooms and suites with an abundance of amenities, making this premier waterfront hotel perfect for business and leisure travelers alike. Guests enjoy luxurious bedding, free high speed wireless Internet, a beautiful indoor pool, state-of-the-art fitness center, on-site dining, availability of spa services, room service, flat screen televisions, and much more. ... more   less 

Additional Information about Waterfront Place Hotel

Address: 2 Waterfront Pl, Morgantown, WV 26501-5954
Region: United States > West Virginia > Morgantown
Price Range: $134 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Place Hotel 3.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Waterfront Place Morgantown
Hotel Waterfront Place
Hotel Style:
#3 Romantic Hotel in Morgantown
#4 Family Hotel in Morgantown
#5 Business Hotel in Morgantown
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Place Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the river side for the view”
 of 5 bubbles PennStateForEver, 18 Feb 2017 | Read review
“Pay to get the river view, and get up as high as you can.”
 of 5 bubbles bentonian, 31 Dec 2016 | Read review
“Fridge in room Beautiful huge rooms Even # rooms view of beautiful river and area”
  • Double beds suite
  • Single bed suite
 of 5 bubbles 934rosies, 16 Nov 2016 | Read review
“Ask for view of the river”
 of 5 bubbles 371MaryG, 7 Nov 2016 | Read review
“Book your room well in advance (several months) for a stay during college football season weekends.”
 of 5 bubbles lloydb216, 5 Nov 2016 | Read review
5 of 5