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All reviewsfront deskroom was cleanhi expresscinnamon rollsno surprisesthe breakfast areawould stay here againflat screen tvcleaning staffincluded breakfastnon smokinglocated rightyogurtstaff was very friendlystayed one nightgreat place to stayscrambled eggs
Stayed one night on our way back home. Two adults, two kids. Room had everything, fridge, micro, coffee, nice clean bathroom, white fluffy towels. Front desk personnel very cordial. Wonderful breakfast, had everything that you could want. Don't understand all the negative reviews, we enjoyed...More
Thank Gail M
Response from Deborah T, General Manager at Holiday Inn Express Princeton / I-77Responded 12 July 2017
Hello Gail M!
Thank you so much for the kind review and for choosing to stay with us at our Holiday Inn Express in Princeton, WV on your way home. We truly enjoyed having you and your family as our guests, even for just a...More
Grounds and entrance not appealing. Don't understand, just when hotels go to all non smoking rooms Yeah!) they now are "part friendly. If I wanted to sleep in an animal shelter or on a farm, I would. I like pets, but I don't want to...More
Response from Deborah T, General Manager at Holiday Inn Express Princeton / I-77Responded 5 July 2017
Thank you for taking the time to review our hotel here in Princeton and for sharing your feedback with us and fellow travelers. I am pleased to hear that the agent who assisted with your reservation stood out and I look forward to...More
After driving 13 hrs just want to go to bed got to the room found dog hairs on the floor We changed rooms got ready for bed went to lock the door from inside door lock was broken
Changed rooms a third time walked next...More
Response from Deborah T, General Manager at Holiday Inn Express Princeton / I-77Responded 23 June 2017
Thank you so much for choosing to stay with us when your travels brought you to Princeton, WV and for sharing your thoughts with us regarding your time here. I am terribly sorry you and I did not connect when you called and...More
Wanted to check out on a morning in June
And the black gal was on the phone
sounded like a personal call
Told her I was in hurry and she didn't care or put
The phone caller on hold.
Customer service skill are very much...More
Thank Jane K
Response from Deborah T, General Manager at Holiday Inn Express Princeton / I-77Responded 22 June 2017
Hello Jane K,
Thank you for taking the time to share your review with us of your recent stay in Princeton. We appreciate any and all feedback and hope we can use your thoughts as a learning experience. Although everyone is entitled to their opinions,...More
Second night of our vacation trip and have to admit this Holiday Inn Express was a cut above.
It is fairly new location the rooms were clean quiet and the bed was outstanding. Both of us had a great nights sleep. In fact we had...More
Thank Bruce L
Response from Deborah T, General Manager at Holiday Inn Express Princeton / I-77Responded 12 June 2017
Hello Bruce L!
Thank you so much for taking the time to review our location and share your feedback with us and future travelers. You have provided some wonderful feedback that I personally look forward to sharing with the rest of the staff. We greatly...More