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Clarion Hotel & Conference Center

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Traveller (60)
Room & Suite (36)
Dining (6)
Overview
  • Excellent20%
  • Very good32%
  • Average29%
  • Poor14%
  • Terrible5%
Travellers talk about
“two sinks”(3 reviews)
“quaint town”(3 reviews)
“an older hotel”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (255)
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Traveller rating
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77
75
38
13
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Time of year
LanguageEnglish
52
77
75
38
13
Show reviews that mention
All reviewstwo sinksquaint townan older hotelbasketball courtchecking inbed was very comfortablefridge and microwavecanal towpathharpers ferrytaverngymtriviatrail
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71 - 75 of 255 reviews
Reviewed 27 May 2016

While a bit dated, the hotel is within walking distance to downtown Shepherdstown. The staff are friendly and accommodating. The rooms are spacious and the bed in our room was huge. The rooms have microwaves and mini fridges which is great if you are going...More

Thank Fantajan
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 31 May 2016

While we are happy that you enjoyed your stay, we are incredibly sorry for the inconvenience concerning the wireless network. We have been working diligently the past couple weeks to correct this matter. We have upgraded all of our routers, have the highest speed possible...More

Reviewed 25 May 2016

The Clarion Hotel & Conference Center is a fine, straightforward property that gets it all right. It is friendly, clean, and comfortable while delivering good value. I stayed here for two nights while biking the C&O Towpath and had no problems during my stay. The...More

Thank Jeffrey H
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 26 May 2016

So glad to hear that you enjoyed your stay with us in Shepherdstown! We have many guests that stay with us during the warm months that travel along the C&O. We provide a hose at the back of the hotel by our Fitness Center for...More

Reviewed 18 May 2016

Our family stayed at the Clarion Hotel in Shepherdstown for a combination graduation and Mother's Day weekend. The lobby was clean, as were the lobby bathrooms. The staff was friendly and helpful. A prom was being held there on Saturday night and we didn't miss...More

Thank amc0521
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 22 May 2016

I have notified the housekeeping manager of your concerns regarding your room and will go over it with the housekeeping employees as well. I am happy to hear that your Mother's Day and graduation weekend here went well and that you enjoyed the brunch! We...More

Reviewed 15 May 2016

The first clue that hospitality was not the main focus here is the fact that all the convenient parking spaces in front of the hotel are marked reserved. Right off the bat, this sent a clear message that the guest is not the priority. The...More

Thank FeralHair
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 17 May 2016

While there are spaces at the entrance of the hotel that are reserved for our staff who frequently leave and return to the hotel several times a day, our hotel still offers approximately 330 free parking spaces to easily accommodate all of our guests. Space...More

Reviewed 11 May 2016

My husband and I arrived at the hotel after a long day of flights from Wyoming. We were both hungry and tired...it was after 7 pm and we were ready to settle in. However, the desk clerk informed us that our reservation had been cancelled!...More

1  Thank LakeshoreLady
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 17 May 2016

I am very sorry to hear that there was an issue with your reservation. We hope this does not discourage you from giving you another chance with our hotel and hope to see you in the future.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$123 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (60)
Room & Suite (36)
Dining (6)
Pool & Beach (1)
Questions & Answers
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Richard P
30 March 2015|
AnswerShow all 4 answers
Response from JohnandBetsey | Reviewed this property |
Yes they are!!!!
1
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Room Tips
"I always prefer higher floors when I stay any where. I would recommend the King Suites, very spacious."
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"Floors spread out so might consider asking for near elevator"
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"Don't stay there."
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"1st floor faces the woods away from the highway, very quiet"
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