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The Greenbrier

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2,416 Reviews from our TripAdvisor Community

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Showing 2,412: English reviews
Reviewed 25 November 2014

My husband and I truly enjoyed our stay at this wonderful resort! It was everything we expected and more. We stayed in a Paradise Row cottage and the accommodations were beautiful. Rooms were clean and tastefully decorated. Beds and bedding were comfortable. The food was excellent at the two restaurants we ate at...The Forum and the Main Dining Room. Staff...

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Helpful?
Thank Laurie D
Robert M, Manager at The Greenbrier, responded to this review

Thank you so much for choosing to celebrate your anniversary with us! We understand how important special occasions are for our guests and do our best to make them absolutely memorable! We are so happy to hear that you were able to enjoy our iconic Main Dining Room (celebrating over 100 years of continuous service). We are glad that your...

Boones Mill
Reviewed 25 November 2014

This place is beautiful. Between the resort, location, and the scenery, what more could you want. The resort was decorated for Christmas with the hallways and shops to the trees that had lights on them. They have more than enough activities to choose from when you stay there. My wife and I walked around to enjoy the scenery and we...

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Thank Josh M
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review! We appreciate you pointing out the Casino Club, a relatively new amenity added in 2010. Described as Monte Carlo meets Gone with the Wind, the Casino Club offers an elegant setting that revels in the warmth and charm of southern hospitality. We look forward to welcoming you back on your...

Spring Hill, FL
Reviewed 19 November 2014 via mobile

It is what it is...America's Resort! It is breathtakingly beautiful and amazingly historic. If you are into modern, sleek style, you may have to find your pleasure in the other luxuries it offers. The expansive building is loaded in garish regalia, appointed with massive chandeliers and furnishings from a bygone era. The spa is a level of luxury unrivaled. The...

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1Thank No1RN
Robert M, Manager at The Greenbrier, responded to this review

Thank for your review. We are glad to hear that you enjoyed our unique character - over 236 years in the making! The cottages built in the 1830s are the oldest buildings still standing and the central section of the current hotel was completed in 1913. The Greenbrier has enjoyed a 65-year relationship with Dorothy Draper & Company, and her...

Huntsville, Alabama
Reviewed 19 November 2014

We stayed 3 nights and wish we had planned to stay longer. Wonderful relaxing experience. Beautiful historical property. Exceptional service, food, and accommodations. Hated to leave, and can't wait to return. One of my all time favorite vacations. Recommend 100%.

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Thank Juanita S
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to post a review regarding your recent visit to The Greenbrier. 1,800 employees of The Greenbrier work to fulfill our mission statement to our guests everyday. We are honored that you feel that we lived up to these words. “Our guests will experience world class service with personalized gracious interactions. At The Greenbrier, the...

Reviewed 18 November 2014 via mobile

We just got home from a trip to the Greenbrier resort. Beautiful, luxurious place. Everything was clean. The staff was so nice and helpful. I was basically waited on hand and foot the whole time. The place is huge so it takes so some time to figure out where the heck you are. I have nothing but wonderful things to...

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Thank Jpearce12
Robert M, Manager at The Greenbrier, responded to this review

We are honored to read that you found The Greenbrier Resort to be beautiful and that you enjoyed your stay with us! Thank you for recognizing the efforts of our amazing staff and their incredible efforts in maintaining both our buildings and grounds. We look forward to your return and hope to have the honor of serving you for years...

Boston
Reviewed 18 November 2014 via mobile

I was at the resort for 2 nights for a conference with my wife. She had a nice time at the spa, and we had a number of really good meals at various restaurants. Played a little golf too and went on a lovely fall hike on well marked and kept trails. Interesting tour of the Congressional bunker. The conference...

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Thank giaff
Robert M, Manager at The Greenbrier, responded to this review

We are humbled by your gracious review and are very glad that you had tome to enjoy so many of our activities during your conference visit. Thank you for mentioning your experience at our spa. The Greenbrier Spa has been recognized as on of the Top 25 spas in the world by Conde Nast Traveler. We are honored by your...

Pipestem, West Virginia
Reviewed 16 November 2014

I believe you would be hard-pressed to find a nicer resort, anywhere. The grounds are well-kept and manicured and the main building seems to glow in it's bright whiteness against the beautiful green of the surrounding Allegheny mountains. Whether you choose to stay here for an extended time or come just to dine or shop or come for an event,...

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1Thank wv_travelersX3
Robert M, Manager at The Greenbrier, responded to this review

Thank your for your review of The Greenbrier. Whether our guests are here for the day or an extended stay The Greenbrier is proud to serve our visitors and other than The Casino (which is not available to non registered guests due to State Laws) all activities and dining options are available to our day guests. We strongly encourage prior...

Mt Propsect IL
Reviewed 16 November 2014

We thoroughly enjoyed our visit to The Greenbrier. Unfortunately we only had a couple days to experience this beautiful resort. The grounds and surrounding countryside are very attractive and the decor of the hotel is absolutely astounding. Then there are so many activities to chose from: golf, tennis, swimming, horseback riding, archery, 4-wheeling, bowling, hiking, the spa, a casino, and...

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1Thank leekaydee
Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to let us know about your recent visit. In addition to offering tours of our historic cold war bunker and public areas of the Hotel; the Greenbrier is proud to host over 55 activities, many of which are complimentary to guests. We are glad you enjoyed dining in the Main Dining Room which is...

Reviewed 16 November 2014 via mobile

Located in the mountains of West Virginia this 10,000 acre spread bills itself as "America's Resort." You can play golf, tennis, hike and horseback ride. The hotel is spacious and opulent. We enjoyed a junior suite. The bed was very comfortable but I prefer a more substantial pillow. There were two TVs (one in the sitting area and one in...

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2Thank Jeffrey B
Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your visit! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. We are so glad to read that you enjoyed your time in the Casino Club its unique smoke-free atmosphere makes it especially appealing for many...

Bengaluru, India
Reviewed 16 November 2014

We were part of the GTNF 2014 event held during the period 26 Sep to 05 Oct 2014 at Greenbrier. A wonderful event in a historic and exceptional Hotel! Right from the moment we set foot in the hotel till the time we checked out, the experience has been marvellous and memories of our stay will certainly be etched in...

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Thank kiron_salam2002
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations! It was simply amazing to read your review. Thank you for all of the gracious compliments. Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. I have already shared your kind words with April...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986-2498
Region: United States > West Virginia > White Sulphur Springs
Price Range: $267 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
The Greenbrier West Virginia/White Sulphur Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Greenbrier staff and other travellers.
37 questions
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Questions? Get answers from The Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“! don't think there is a bad room!”
 of 5 bubbles gardenerCharlotteNC, 29 Mar 2017 | Read review
“Get a King Bed room”
 of 5 bubbles GoGators1986, 23 Mar 2017 | Read review
“All rooms are good.”
 of 5 bubbles mrset15, 21 Mar 2017 | Read review
“Choose a cottage if you want to feel like you're staying in the country. The shuttle will take you anywhere you need to go.”
 of 5 bubbles 149paulaa, 18 Mar 2017 | Read review
“We had a Draper Suite which was large and anytime we have stayed there the rooms are wonderful.”
 of 5 bubbles mactaggert, 17 Mar 2017 | Read review
5 of 5