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The Greenbrier

2,698 reviews
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Traveller (1688)
Room & Suite (246)
Dining (74)
Overview
  • Excellent65%
  • Very good20%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“bunker tour”(506 reviews)
“afternoon tea”(160 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (2,698)Write a Review
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1,719
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111
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All reviewsbunker tourthe main dining roomafternoon teadorothy draperdress codejerry westbucket listchampagne toastgolf coursesouthern charmhorseback ridinghistoric preservationturn down servicegolf clubwalk in closetcarriage ridethe main hotel
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891 - 895 of 2,693 reviews
Reviewed 19 July 2015

We have visited The Greenbrier twice this year. The first time was in May for a birthday and the second was the week after the PGA tournament. Both visits were incredible, in fact the July visit was even better than the one in May. These...More

2  Thank Jack D
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 20 July 2015

Thank you for taking the time to write a review of your return visit. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1800 team members. We are...More

Reviewed 18 July 2015 via mobile

Beautiful cottages that were spacious and clean. Everything was wonderful. The outdoor pool is too small. I'm sure that will be remedied in time. Very nice resort - bring $$ as everything is expensive. Food was very good as was the service. I would visit...More

Thank In_the_shade53449
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 19 July 2015

We are honored that you had an “outstanding” visit with us! The cottages built in the 1830s are some of the oldest buildings still standing on the resort and we are constantly working to preserve their historic nature as well as ensuring that they provide...More

Reviewed 18 July 2015

Very nice hotel for a weeklong vacation. We were there from Monday to Friday and avoided the crowds and business guests that fill the hotel on the weekends. The interiors were very nice floral designs and the staff was excellent, very friendly and helpful. This...More

1  Thank Joseph B
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 19 July 2015

We are glad to hear that overall you enjoyed your stay! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Of course, enjoying this world-class...More

Reviewed 18 July 2015

As folks who appreciate quality but seldom visit 5-Diamond properties, we were truly in awe of the beauty and splendor The Greenbrier has to offer. From shopping to dining to recreation – every need can be met including total relaxation through peace and quiet and...More

Thank TheCurtos
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 19 July 2015

We are so happy to hear that The Greenbrier far exceeded your expectations! We have been welcoming guests since 1778 and have had 237 years of experience in providing exceptional customer service. We look forward to welcoming you back!

Reviewed 18 July 2015

I went to school down the road from the Greenbrier and had not been back in 50 years. Mr. Jim Justice purchased the Resort a few years back and has done a wonderful job of putting the place back in shape. We ate at the...More

1  Thank shark769
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 19 July 2015

Thank you for taking the time to let us know about your stay! We are so happy to hear that you were able to visit us again after a 50 year absence. You might it interesting that we have employees working at The Greenbrier today...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1688)
Room & Suite (246)
Dining (74)
Pool & Beach (64)
Family and Play Areas (16)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
cmom7414
17 February 2018|
AnswerShow all 3 answers
Response from debbiem17 | Reviewed this property |
We drove from Maryland, beautiful scenic drive!!!
0
Votes
traveler196869
4 February 2018|
AnswerShow all 6 answers
Response from TheGreenbrier | Property representative |
The Tansas and South Carolina cottages are very similar. he kitchens are almost identical. The only noticeable difference in the two would be as follows. The South Carolina cottages will have a view of the front of the... More
1
Vote
BridgetHeather
13 November 2017|
AnswerShow all 6 answers
Response from TheGreenbrier | Property representative |
Sixty Days Of Holiday Cheer have begun and will last through January 5th. We are currently decorating now. All decorations will be in place by Friday November, 24th. The first tree lighting ceremony for the outdoor tree... More
0
Votes
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Room Tips
"Spend more money"
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"Dont pay one pennt more than have to, the Windsor club is a scam"
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"For first timers, pick main hotel rooms, close to the action. Save cottages for later."
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"Recommend Copeland Cottages. Short walk to main hotel and private enough to enjoy with family and friends."
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