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The Greenbrier

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Traveller (1749)
Room & Suite (253)
Dining (74)
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Overview
  • Excellent65%
  • Very good20%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“bunker tour”(512 reviews)
“afternoon tea”(158 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,748)
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1,753
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112
62
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All reviewsbunker tourthe main dining roomafternoon teadorothy draperdress codeprime westjerry westbucket listchampagne toastgolf coursesouthern charmhorseback ridinghistoric preservationturn down servicegolf clubcarriage ridewalk in closet
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911 - 915 of 2,743 reviews
Reviewed 10 August 2015

I was fortunate to spend the weekend after Christmas at The Greenbrier for a family getaway. What a fabulous experience! We stayed in the main hotel. Our suite had a sleeper sofa, which our daughter used, and two bathrooms! Very convenient. I highly recommend taking...More

Thank taylortrio
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 12 August 2015

Thank you for your gracious review! What could be better than spending this Christmas and New Year's Eve at America's Resort? Your entire family will enjoy holiday traditions including visiting Santa, sipping hot chocolate by the fireplace, singing carols and ice-skating under the stars! Then,...More

Reviewed 10 August 2015

My fourth year visiting The Greenbrier and was disappointed this trip on several occasions. I rented 2 houses on Baltimore Row for 8 couples. I was assured the beds would all be setup for couples and upon entry to one of the houses found a...More

Thank Tony A
Response from Robert M, vi at The GreenbrierResponded 12 August 2015

Dear Guest, Thank you for taking the time to complete a review regarding your recent stay at The Greenbrier; and please accept my sincere apologies for the shortcomings and disappointments you shared. From your comments, it is evident that we failed to provide you with...More

Reviewed 8 August 2015

Visiting the Greenbrier has been on my list for years! This summer I visited and it was everything I had imagined! From the moment we arrived it was amazing. The people, the property, the options for things to do - each day was filled with...More

2  Thank debraml
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 9 August 2015

We are very glad to hear that you enjoyed your recent stay at The Greenbrier Our goal is for every guest to leave anticipating their return to America's Resort, and we certainly look forward to welcoming you back for years to come! Thank you for...More

Reviewed 7 August 2015

My family had an opportunity to spend a week at the Greenbrier Resort in July 2015. The visit was spectacular to say the least. The outstanding service started when we walk through the front doors. The receptionist was unable to provide us adjoining rooms therefore;...More

1  Thank Travleralways
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 8 August 2015

Thank you for your humbling review. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1800 team members. At The Greenbrier we believe that our first job everyday...More

Reviewed 7 August 2015

Although I only got to stay on property one night, the hotel is a well-restored gem. The service was absolutely impeccable, and the property itself is a transportive experience to a different time. The main building is sprawling and there are a lot of stairs,...More

Thank PJeatsinDC
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded 8 August 2015

Thank you for letting us know that for your visit we fulfilled our vision statement; “Where experiences are timeless and memories last forever….” Of course we could not accomplish this without the impeccable service that our staff provides to our guests. Thank you for mentioning...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1749)
Room & Suite (253)
Dining (74)
Pool & Beach (68)
Family and Play Areas (18)
Business Centre & Event Rooms (10)
Questions & Answers
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sk00term
May 16, 2018|
Answer
Response from TheGreenbrier | Property representative |
Dear SK00term, The Greenbrier stands ready to welcome you. The Casino is open to overnight Hotel Guests and Members only, If you will be staying with us while at the Clinic then yes you will have Casino access. If you... More
0
Votes
sha82nni
April 17, 2018|
Answer
Response from TheGreenbrier | Property representative |
Thank you for your interest in The Greenbrier. The Ladies and Gentlemen at "America's Resort" stand ready to welcome you. May the 25th to June the 1st is available and Reservations may be made by contacting our Personal... More
0
Votes
DaveD78
March 12, 2018|
Answer
Response from TheGreenbrier | Property representative |
David, thank you for interest in The Greenbrier. With 10,000 plus acres of mountain landscape we offer something for everyone. America's Resort offers a family friendly pool, carriage rides, bowling alley, movie theater... More
0
Votes
Room Tips
"Go for a smaller room and spend time and money on the adventures!"
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"The rooms are big!"
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"Cottage are the best with plenty of room and history."
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"The Draper rooms and suites are so charming!"
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