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Comfort Inn & Suites Black River Falls

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Traveller (12)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor3%
  • Terrible5%
Travellers talk about
“waffles”(17 reviews)
“room was clean”(16 reviews)
“front desk”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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Traveller rating
75
48
20
4
8
Traveller type
Time of year
LanguageEnglish
75
48
20
4
8
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All reviewswafflesroom was cleanfront deskpool areafridge and microwaverecently stayed hereatv trailsnicest hotelhot tubfree breakfastnext morningwould stay here againjacuzzi suiteextra towelslight sleeperbed and pillowscheck in was easy
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31 - 35 of 155 reviews
Reviewed 24 August 2016

I booked this hotel as a non-refundable room rate, however realized after booking that somehow the dates had gotten mixed up and were incorrect. I called the same day of booking and was told they would let me cancel that date with NO charges. However,...More

Thank Heather B
Response from Tamra S, General Manager at Comfort Inn & Suites Black River FallsResponded 30 August 2016

Dear Heather, I am a sorry you are upset that you were not able to get a refund on your pre-paid non-refundable room. We do not have anyone working at our hotel named Daniel so I truly do not know whom you spoke to that...More

Reviewed 24 August 2016

The room was very clean, decorated nicely, and large. The whirlpool in the room was nice. The hotel was finishing up being remodeled. Looks very nice and updated. Nice large breakfast room. Many choices for breakfast.More

Thank Bill S
Response from Tamra S, General Manager at Comfort Inn & Suites Black River FallsResponded 30 August 2016

Dear Bill S, Thank you for the great review. I am glad to hear you enjoyed your stay and found the hot tub and breakfast to your liking. We are still working on some renovations with stonework being installed on the outside of the hotel...More

Reviewed 21 August 2016

Hotel has some work being done at the property, but it didn't affect our stay one bit. The check-in process was very quick, and we had a room almost directly across from the breakfast bar. Was worried the noise from the lobby would wake us...More

Thank lil_brown_dog
Response from Tamra S, General Manager at Comfort Inn & Suites Black River FallsResponded 30 August 2016

Dear lil_brown_dog, Thank you for being our guest. We appreciate the nice review and are very happy to hear you enjoyed your stay. We are still working on some renovations and are glad to hear the contractors working is not causing any issues for our...More

Reviewed 17 August 2016

e have stopped at "Choice Hotels" from San Diego to Vancouver, BC and East to Michigan and can honestly say that this is the BEST hotel we have stayed at, hope we will be able to return. Room was excellent, especially for person with disability....More

Thank gilb112016
Response from Tamra S, General Manager at Comfort Inn & Suites Black River FallsResponded 19 August 2016

Dear Gilb112016, Thank you so much for the great review! It is heart warming to hear you enjoyed your stay so much. Your kind words and recommendation will certainly encourage all of my wonderful team to continue in their efforts to make each guests' stay...More

Reviewed 16 August 2016

This hotel is very quiet and clean. The bed was exceptional for comfort and sleep. The room was very clean and bright. The chairs were comfortable and there was sufficient light for reading. The breakfast was a good variety and hot and flavorful.

Thank grand672015
Response from Tamra S, General Manager at Comfort Inn & Suites Black River FallsResponded 19 August 2016

Dear Grand672015, We appreciate the nice review and are pleased to hear we were able to make your stay a success! Thank you for sharing your experience. We hope to see you again soon! Safe Travels, Tamra Soto/GM 715-284-0888

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$78 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$78 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Noah B
25 February 2016|
AnswerShow all 2 answers
Response from Heather M | Reviewed this property |
pretty sure it refers to handicap accessible.
1
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Room Tips
"Ask for room away from roads (Rooms 100-110 and 200-210) if you need quiet."
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"Pool side room would be great, with more room."
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"just ask.....they are very accommodating..."
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"Our two rooms were at either end of the motel on the first floor and both were quiet."
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