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We have been going to this hotel for years, and we have had a positive experience for the most part. Last year when we stayed, the room was not as clean and the hotel was somewhat run down. We stayed this past Friday evening, and...More
This hotel keeps on improving. The staff is amazing, always ready to help and accommodate any of your needs. You can see they love their job and are a very good team as they work together.
The hotel is on phase 2 of a full...More
I stayed there on business and had lost my receipts to turn into my corporate office for reimbursement. I went there after I had checked out and they had already cleaned my room and so I explained my situation.. The Assistant GM Tom literally got...More
As a platinum SPG member I use their hotels around the world. This property is renovating but there are other service lapses. The club room floor has renovated rooms but the club room has a view of a roof top and HVAC equipment. Snacks were...More
Thank Norine C
Response from JoAnne T, Guest Relations Manager at Sheraton Milwaukee Brookfield HotelResponded April 16, 2018
Thank you for taking time to complete our Guest Survey. Our goals here at the Sheraton are to make our guests stays a memorable and positive experience. It seems we fell short of that goal. My apologies for not meeting your expectations of...More
This place is large and requires walking if arriving at lobby just to get to the elevators. Nice indoor heated pool with plenty of chairs, tables and towels, outdoor pool and deck area. Restaurant and meeting facilities. Nice room, good beds, mini fridge in room....More