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Quality Inn Milwaukee West Brookfield

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Quality Inn Milwaukee West Brookfield
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210 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Milwaukee West Brookfield
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Showing 210: English reviews
Baltimore, Maryland
Reviewed 28 October 2016

After checking in, we found out that the heater didn't work. The mechanic guy showed up right away. He acknowledge he needed to fix the heater. We could either wait or switch room. We chose to switch room. He put me in the room next door. And.... after staying one night, the heater in that room was also broken. We...

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Helpful?
Thank lovetotravel12321
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Sharon, Wisconsin
Reviewed 27 October 2016

Quality Inn in Brookfield WI was great place to stay.... Staff were friendly, caring and pleasant, starting from the front desk reception. Breakfast meals are very good and delicious... Rooms are warm while outside is cool. I highly recommend this hotel for locals and foreigners.

Review collected in partnership with this hotel
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Thank mylundy3
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Green Bay, Wisconsin
Reviewed 11 October 2016

Most of my previous visits have been great. This trip was great until Sunday morning. Between 9:30 A.M. and 10:20 A.M. housekeeping stopped by 3 times to see if we had checked out of our room yet. Check out was before Noon and we were taking our time until certain things were open.

Review collected in partnership with this hotel
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Thank scottflegel37
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping knocking on your door on your recent visit. I have shared your feedback with my entire staff to ensure we handle these types of situations...

Aledo, Illinois
Reviewed 30 September 2016

Unloaded luggage under motel canopy, during a downpour. Checked in, and the clerk pointed to the opposite side of motel for our room location, saying there was parking in front of room. I loaded luggage back in vehicle, drove to other side of motel, searching for the room only to eventually find out from the desk clerk that it was...

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1Thank Ed W
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Superior, Wisconsin
Reviewed 22 September 2016

FIND A DIFFERENT HOTEL - ANY HOTEL! Long story short: Horrible customer service, poor management, disgusting property overall with lots of issues. This is the worst hotel experience I've had in 35 years of traveling the world and working as a travel professional. Where to begin...bathtub backs up and front desk agrees to fix. That night return to find it...

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Thank TravelAgentQueen
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. As to regards to your situation during your stay, the first night you checked in a day early and we also honored your 15% off advance purchase rate, which normally requires 7 days in advance booking. Your also received a FREE upgrade...

Reviewed 20 September 2016

Stayed for four nights while taking care of my mother at a nearby hospital. For 2 nights straight the room was not cleaned. There were hairs under the bed spread indicating its uncleanliness. There was a ring around the tub, as well as unstocked supplies in the room. When I reported the infractions to the manager she refused to handle...

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2Thank Zakiya R
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Burlington, Wisconsin
Reviewed 13 September 2016 via mobile

Stayed overnight on an unexpected trip. Rate with AAA discount was quite reasonable. I was not happy with the state of the room. Unsanitized waste basket used to defrost refrigerator-it was still full of water when I entered the room,with the plastic bag for the wastebasket in the sink. Ice bucket container was actually stuck to the tray it was...

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1Thank lrick19
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Lords Valley, Pennsylvania
Reviewed 12 September 2016

The room was small and cramped with the chair,desk, TV and other amenities, but was clean and comfortable. The desk service was very helpful, but the breakfast was really not Quality Inn spec. There were no eggs, the juice machine did not have apple juice and they served CORN SYRUP SOLIDS coffee whitener IN THE LAND OF DAIRY!!! This is...

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Thank DavisRS
Quality132, Manager at Quality Inn Milwaukee West Brookfield, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Julia

Canada
Reviewed 5 September 2016

Although the room was satisfactory ( nothing to write home about ) kind of small, it did the job. We had a fridge ,no microwave. There was no bathtub stopper so hubby used his sock.:) Breakfast was good. Pool temp was nice but bugs,beetles floating around. Coffee,tea at all times in lobby and fresh baked cookies at night. Now for...

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1Thank Lynne K
Platteville
Reviewed 30 August 2016

The staff was polite and friendly. The room was neat and appeared to be clean. The mattresses and bedding was very comfortable. Our family appreciates staying at this hotel during the Wisconsin State Fair--we return annually.

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Thank Mark Z

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
From cheese curds to cheese heads, discover it all when you stay at our Quality Inn(R) hotel in Brookfield, WI is a short drive away from Downtown Milwaukee. Our pet-friendly Quality Inn hotel in Brookfield is conveniently located near many points of interest like the Milwaukee Mile Speedway, in addition to: - Milwaukee County Zoo - Wisconsin State Fair Park - Brookfield Square - Harley-Davidson Museum - Miller Park We are also a short drive to the Milwaukee Art Museum and Potawatomi Bingo Casino. Take care of basic business needs with access to copy and fax services, or hold an event in our meeting room that can accommodate up to 106 guests. Take advantage of these additional amenities at our Brookfield hotel: - Free breakfast - Free WiFi - Fitness center - Outdoor pool - Guest laundry facilities Get refreshed in our inviting guest rooms, which feature flat-screen TVs, hair dryers, coffee makers, desks, microwaves, refrigerators, irons and ironing boards. You can always depend on our Quality Inn hotel to give you great value. At Brookfield, WI hotels like ours, you get an affordable hotel with all the amenities you expect, whether on business travel, a weekend getaway or vacation. ... more   less 

Additional Information about Quality Inn Milwaukee West Brookfield

Address: 20150 W Bluemound Rd, Brookfield, WI 53045-5956 (Formerly Fairfield Inn)
Region: United States > Wisconsin > Brookfield
Price Range: $84 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Milwaukee West Brookfield 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Quality Inn Brookfield Hotel Brookfield
Brookfield Quality Inn
Hotel Style:
#4 Business Hotel in Brookfield
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Milwaukee West Brookfield staff and other travellers.
1 question
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Milwaukee, Wisconsin
20 days ago

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Questions? Get answers from Quality Inn Milwaukee West Brookfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great pillows ”
 of 5 bubbles jackcB618JD, 25 Feb 2017 | Read review
“3rd floor king is quiet. East side is not as hot in the summer.”
 of 5 bubbles 834ericn, 21 Dec 2016 | Read review
“I liked the third floor facing away from the roads.”
 of 5 bubbles donnamB9563QF, 26 Nov 2016 | Read review
“Check room before you commit”
 of 5 bubbles gallwp, 30 Oct 2016 | Read review
“A room somewhere else.”
  • Behind the bathroom door.
  • Greasy hand print on desk chair
 of 5 bubbles susansF7996CM, 27 Aug 2016 | Read review
5 of 5