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Metropolis Resort

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Metropolis Resort
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470 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Stillwater, Minnesota
Reviewed 5 February 2013

I have never written a review, but I felt it necessary after the recent stay my family had at Metropolis on 2/1-2/2. We stayed at Metropolis on 2/1-2/2 for my daughter's birthday. We did not expect any special treatment, in fact I did not even notify the staff that we were there for a special event. We chose Metropolis because...

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5Thank mommyofmany
funneverends, General Manager at Metropolis Resort, responded to this review

Thank you for choosing the Metropolis Resort to celebrate your daughter’s birthday and I greatly appreciate your feedback following your stay with us. I agree that the Metropolis Resort is the ideal location for a family that would enjoy activities such as go karts, bumper cars, water slides, a lazy river and even a Dairy Queen treat! We are very...

Eagan, Minnesota
Reviewed 21 January 2013

Nice place for a quick family get away. Plenty of activities for kids of all ages from the water park to the game area. The rooms and staff were very nice. We went from Saturday to Monday - this was a perfect way to avoid it being crowded.

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Thank deeannamarie
Amery, Wisconsin
Reviewed 13 January 2013

Our family has come to the Metropolis for 4 years now to celebrate Christmas. The staff are always so accommodating and helpful. Thank you Felicia, Brittany, and Amanda. Kristen for helping us coordinate our stay. Will for taking the time and showing us the suite and whirlpool room. You have a great future in hospitality. I would like to see...

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Thank Krismuns
Reviewed 25 November 2012

Everything was great for our weekend getaway. The whirlpool suites were beautiful. We will definitely be coming back. We traveled with a large group and the resort had something for everyone. The service was excellent and the staff were very attentive.

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Thank Shellythefarmer
Stillwater, Minnesota
Reviewed 25 November 2012

We've been to other hotels in Eau Claire, and for the cost, this is the hotel we prefer. The whirlpool suite is great and the price is just as good. It's attached to Action City which gave us a chance to swing by the pool (which was not busy at all) and enjoy the slides and hot tub. Although the...

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Thank Tom K
Green Bay, Wisconsin, United States
Reviewed 23 November 2012

We stayed in a spa room. Gas fireplace, spa, modern look- pretty impressive. The water park doesn't compare to a Wisconsin Dells but it has a lazy river, large hot tub, 2 large slides, and kid play area. The hotel expanded the bar recently which was a good surprise from the last time we stayed. When we had adult only...

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Thank Chad H
Issaquah, Washington
Reviewed 23 November 2012

This was our second stay there, first since the renovation. We stayed in the whirlpool suite, which was very nice. The breakfast was alright,can't complain for being included with the price of the resort. Bed was extremely comfortable. Only complaint was that the water slides weren't open. Other than that, nice place for a short family get away.

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Thank Chris H
Virginia
Reviewed 5 November 2012

Stayed 2 nights for wedding. Hotel is very casual, very friendly, and definately caters to groups and families. Room was clean, large and drafty, contemporary decor. Did have mini-kitchenette with fridge and microwave. Comfortable bed but thin blankets. Hot breakfast was included, just ok. Attached to both sides of the hotel is a water park, arcade, bumper cars, mini golf,...

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Thank Debbie R
Sturgeon Bay
Reviewed 5 November 2012

This was our third stay in four years, and we love the hotel, but I am giving it an average rating because the room rates have risen so much, and yet they STILL charge for their small waterpark. If the waterpark was an amenity for guests, then I would have rated the hotel higher. It costs $10 per day for...

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Helpful?
Thank vanclaners
funneverends, General Manager at Metropolis Resort, responded to this review

Dear vanclaners, Thank you so much for the review. From what I gather, you seem to love us but want a deal? Well, I think we can help you with that. We offer deals through various resources such as our brand new website, Facebook, our Email Newsletters and the occasional Groupon. Most of these packages include waterpark and some even...

Appleton, Wisconsin
Reviewed 26 October 2012

Close to the highway, so if you are on the front side of the hotel you get all the highway noise. Very noisy rattling air conditioning unit. Ours did not turn off. We had a miserable night. Fortunately they did change us to another better room for the same price. This room also had a noisy clunky air conditioning unit,...

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2Thank lucy b
funneverends, General Manager at Metropolis Resort, responded to this review

Thank you very much for both staying with us and writing such a helpful review. I am very sorry your stay was so poor. Many of the issues you had should never have happened in the first place. First, I will be working without housekeeping department to ensure rooms are cleaned in a timely manner. Second, I will work with...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Metropolis Resort, located just 90 miles east of Minneapolis in Eau Claire Wisconsin offers extreme family fun for all ages. Metropolis is the only venue in the Midwest featuring a conference center, hotel, Indoor Water Park, Family entertainment center with a Trampoline Park, Ninja Warrior Courses, indoor go-karts, laser tag and so much more...and it's all under one roof. ... more   less 

Additional Information about Metropolis Resort

Address: 5150 Fairview Drive, Eau Claire, WI 54701-9444
Region: United States > Wisconsin > Eau Claire
Price Range: $145 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Metropolis Resort 3.5*
Number of rooms: 107
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Also Known As:
Metropolis Hotel Eau Claire
Hotel Style:
#7 Family Hotel in Eau Claire
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Questions & Answers

Here's what travellers have asked, with answers from Metropolis Resort staff and other travellers.
4 questions
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reeseville, United States
Eau Claire, Wisconsin
over a year ago

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Questions? Get answers from Metropolis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only 3 floors so request 2 or 3 because floor 1 has all the foot traffic from water park to action city.”
 of 5 bubbles Ballee3, 21 Mar 2017 | Read review
“Bring your own pillow. Ask for Go Speed in Go Cart. Coffee is better by checking area then making in the room.”
 of 5 bubbles 831arifu, 18 Mar 2017 | Read review
“Take the time to go to their website and look at the waterpark schedule. It seems to be closed sporadically for maintenance.”
 of 5 bubbles DevenLS, 10 Mar 2017 | Read review
“we choose a room on the first floor near the waterpark. There are three levels.”
 of 5 bubbles theresab590, 18 Jan 2017 | Read review
“Maybe a higher floor. We stayed on the main floor-arcade/park route=lots of noise and foot travel.”
 of 5 bubbles cipra28, 4 Jan 2017 | Read review
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