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GrandStay Residential Suites Hotel Eau Claire

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GrandStay Residential Suites Hotel Eau Claire
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365 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Residential Suites Hotel Eau Claire
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Showing 364: English reviews
Reviewed 31 July 2016 via mobile

We stayed July 30-31 on a last minute trip to visit family in the Eau Claire area. Everything met/exceeded our needs. The suite was spacious and clean. I was impressed with the size of the large bathroom. The front desk employees who checked us in and out were very courteous. The employee who cleaned and stocked the breakfast area was...

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Helpful?
Thank kjb1976
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for all of your valuable input from your stay with us. We look forward to seeing you again in the near future.

Madison, WI
Reviewed 26 July 2016

The hotel was nice, not fancy. Rooms were nicely appointed with full size refrigerator. The only complaints I had (not reported) were a weak shower flow, coffee grounds not cleaned out of coffee maker and sad breakfast.

Review collected in partnership with this hotel
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Thank PickyTravelerWI
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for providing us with your comments from your recent stay. We apologize for the issue that you experienced and will continue to focus on providing the best possible experience for everyone.

Eau Claire, Wisconsin
Reviewed 22 July 2016

From the second we walked in and spoke with Roxi, the desk clerk, we knew this was the right place. The hotel was beautiful, a suite of rooms for a one room cost; it was clean, breakfast was excellent, and it was truly an oasis. It will be our first choice to stop the next time we are on the...

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Helpful?
Thank kk2016262
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for your valued feedback of the hotel and the staff. We hope to see you again soon.

Southern Wisconsin
Reviewed 19 July 2016

Nice rooms with everything. Walking distance to many places. It was nice to have a suite room and yet have privacy away from my family. The pool area is small, but we sure did enjoy it. Thanks to all the staff for the hassle free stay!

Review collected in partnership with this hotel
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Helpful?
Thank Gail M
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for your valued input regarding your stay with us in Eau Claire. We are happy to know that our staff could accommodate your needs and provide you with an enjoyable experience.

Albuquerque, New Mexico
Reviewed 18 July 2016

They had no drawers, none, for clothing in a suite with a hot tub. Their correction was to give us an old dresser with 2 drawers. Food was average at best. Everything else was done well-comfortable and convenient. Despite this issue, we might stay there again.

Review collected in partnership with this hotel
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Thank T8384XZdougc
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

We apologize that our suite did not meet your clothing storage needs during your stay. Although the room does provide a full size closet with shelving, a wardrobe with a drawer and two nightstands, we were able to add the extra set of drawers to help with your needs. We hope that we can accommodate you again in the future...

Saint Cloud, Minnesota
Reviewed 13 July 2016

We've never stayed at a GrandStay Residential Suites but we were very happy that we did. The suite was modern, comfortable and spacious! When lodging, GrandStay will always be our first choice! Thank you!

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Thank 185loriw
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for taking the time to provide us with your valuable feedback and impression of the hotel. We look forward to seeing you again in the future.

Milwaukee, Wisconsin
Reviewed 11 July 2016

Comfortable beds, friendly staff, convenient location. Roomy suite to fit our family of five 6' people. Only improvement would have been an additional place setting to match our 5 guests. We booked for 5 but no 5th plate and no blankets in the room for the pull out bed.

Review collected in partnership with this hotel
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Helpful?
Thank 791marak
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for your valuable feedback and we apologize that all of the amenities did not meet your immediate needs. In the future, if there is anything that you need while staying with us, please ask and we would be happy to provide you with whatever you may need.

Wausau, Wisconsin
Reviewed 3 July 2016

Excellent staff , always friendly and helpful. They call me by name because I have stayed numerous times. Great location , close to great restaurants, the mall, Kohl's. Will definetly continue to stay here.

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Thank Debra F
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you so much for taking the time out of your busy day to provide us with your valuable review of the Eau Claire Grandstay! We look forward to seeing you again in the near future!

Naples
Reviewed 1 July 2016

Very clean and friendly place to spend a few weeks and we enjoyed the breakfasts. Location is good near major shopping mall and close to freeway. Room was quiet. Would recommend without hesitation based on overall value.

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Helpful?
Thank Thomas H
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

We are pleased to hear that we made your stay enjoyable! We hope you will visit us again soon!

Reviewed 25 June 2016 via mobile

I find that this hotel was very nice. Comfortable and clean rooms. The decor is a bit 1980's but pleasant enough. If I can offer just a few criticisms. I thought the shower was weak with hardly any water pressure and the free breakfast was ok. I would go out to eat. Hardly any fruit and frozen omelets Your typical...

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Helpful?
Thank Martyn G
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for providing us with your valued feedback regarding your stay. We apologize if you were not 100% satisfied with your stay. We have made continuous updates since our opening in 2004 and hope that the upcoming changes will also impact your future stays.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Newly Renovated GrandStay Residential Suites Hotel is Eau Claire’s only all-suite hotel and is conveniently located near Interstate 94 and Hwy 53 on the southeast side of Eau Claire. Experience our updated and beautiful guest rooms! All of our suites provide the highest levels of comfort with fully equipped kitchens, separate living areas, open concept and private bedrooms. Enjoy the indoor relaxation pool, whirlpool, fitness center and Gourmet Express Breakfast each morning. Unlike other hotels, GrandStay can provide you with the accommodations you are looking for whether it is nightly, weekly or monthly stays. ... more   less 

Additional Information about GrandStay Residential Suites Hotel Eau Claire

Address: 5310 Prill Road, Eau Claire, WI 54701
Region: United States > Wisconsin > Eau Claire
Price Range: $128 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Eau Claire 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Eau Claire
Hotel Style:
#1 Business Hotel in Eau Claire
#1 Romantic Hotel in Eau Claire
#1 Family Hotel in Eau Claire
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Eau Claire staff and other travellers.
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Questions? Get answers from GrandStay Residential Suites Hotel Eau Claire staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor looking out the backside was very quiet. We were next to a stairwell that did not get used much as far as I know.”
334bruceh, 27 Feb 2017 | Read review
“Stay on the TOP floor if you want a fan in the bathroom!!”
Sophie_Colbyjack, 14 Dec 2016 | Read review
“Test the bedroom door and see if it Squeaks before you settle in.”
  • Bedroom TV and Mirror
  • Kitchenette
  • Bathroom
  • Shower
  • View from the room in the morning
  • Bedroom
  • View from the room at night
  • Living Room
Sid_and_Roxy, 5 Oct 2016 | Read review
“I like end rooms which cuts down traffic in the hall ways”
IowaGasman, 4 Oct 2016 | Read review
“Rooms facing north are quieter, nothing but grass and trees help keep it that way.”
432jeret, 15 Jun 2016 | Read review
5 of 5