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Abbey Resort & Spa

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Abbey Resort & Spa
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993 Reviews from our TripAdvisor Community

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Showing 993: English reviews
Madison, Wisconsin, United States
Reviewed 11 January 2015

The room was very nice and the high rise beds reminded me of my grandma's house. We brought the kids with us on this trip and I loved all of the activities that they offered for the kids. My kids have been talking abut The Abbey since we left. The sunrise in the morning was beautiful. I plan to return...

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Helpful?
Thank Veronica M
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Veronica M, Welcome back and thank you for your review. How great that you were able to bring your family and enjoy all our wonderful family activities. As we will be welcoming you back again in the future, might I suggest following us on Facebook to stay informed of our current promotions and upcoming events. (We have a great Lego...

Reviewed 11 January 2015

Stayed for one night on our anniversary. Everything met or exceeded our expectation. The Spa is very good with a real nice pool and hot tub to just relax. The room was a touch tight for space but functional. Concierge was very helpful and prompt in helping with amenities

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Helpful?
Thank Rohit B
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Rohit B Happy anniversary and thank you for your five-star review of the The Abbey Resort. I am delighted to read that we exceeded your expectations. We look forward to your return visit. Kind regards, Sara Schmitz Guest relations

Chicagoland
Reviewed 9 January 2015

My husband and I had a very nice stay at The Abbey. It was our first stay at the resort. We loved the outdoor decorations - very welcoming and festive. The staff was pleasant and respectful. The only thing that we did not like was that the elevators were not marked with signage and it was frustrating trying to figure...

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Helpful?
Thank MidwestGirl7
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

MidwestGirl7 Thank you for your five-star review of The Abbey Resort. We are delighted to read that your first stay with us was the great getaway you anticipated. We look forward to welcoming you back again in the future. Thank you also for your note about the interior elevator signage. We will review this to see if there is a...

Woodstock, Illinois
Reviewed 6 January 2015

After 35 years of doing Christmas for everybody but my family, I wanted to get away to relax, and the Abbey Resort & Spa, did it for me and the family. We spent two nights and three days over Christmas at the Abbey resort, and it was so relaxing not having to cook, tidy-up, but just relax and enjoy, a...

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Helpful?
Thank John C
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

John C, Thank you for your five-star review. I am delighted to read that we were able to provide you with the relaxing family Christmas celebration that you were seeking. Your time with us sounds absolutely wonderful, and I appreciate you sharing some many wonderful insights for future travelers. We look forward to welcoming you and your family back again...

Chicago, Illinois
Reviewed 5 January 2015

This was a New Year's getaway. The room was very comfortable, clean, with microwave, fridge, safe. We had complimentary robes and slippers in the room. The highrise beds were very relaxing for a good night's sleep. The buildings are numbered, but connected for easy access by the hallway. No need to walk outside. There were lots of free activities for...

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Helpful?
Thank monaco_12
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Monaco_12 Thank you for your review. New Year's Eve is such a wonderful time to escape and enjoy the winter fun at The Abbey and it sounds like you and your family did just that. The complimentary children's activities and skate rentals are a great way to have fun as a family, and what better way to end ice skating...

Illinois
Reviewed 4 January 2015

We stayed here for a night in November to get a little couples night away. The rooms were comfortable, clean and fairly spacious. Our room was near the spa so that was very convenient. The spa was relaxing and enjoyable, we used the large hot tub and pool. There were separate his and hers dressing rooms, with lockers, showers, etc,...

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Thank ReviewerD15
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Anna D Thank you for your review and your wonderful comments about our resort and spa. It sounds like you had a great time on our bed and breakfast package. Regarding the roof work, we do typically schedule our repairs at a time that is least disruptive to our guests I apologize in this instance that we were not able...

Chicago, Illinois
Reviewed 4 January 2015

First time we stayed at Abbey Resort and Spa after coming to Lake Geneva for several years. It was too far away from Lake Geneva. I was charged a resort fee which I didn't know about when I booked. I didn't use the spa or pool. The room was big and overlooking the Lake which was beautiful. The room was...

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1Thank speechmom53
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Speechmom53 Thank you for your review. We appreciate your comments about the size and view from our guest rooms. It is very pretty to look out and see the lake . Regarding the daily resort fee, we do note this charge on our website at time of booking, as well as on the confirmation letters that your receive from us...

Chicago, Illinois
Reviewed 4 January 2015

I went there with my husband and kids as a birthday getaway . The resort has a very beautiful view and great activities for the family , but the staff in the Restorant was very rude I didnt want to make a huge deal beacause my kids where there and we were celebrating my birthday , our room started to...

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1Thank RAVABRA
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

RAVABRA, Thank you for your review. I do apologize that your stay was not as you had expected. This is not the level of services that we strive to provide. Please know that every review is read by our management team and then addressed with each department mentioned in the review, so that we may ensure you do not encounter...

Chicago, Illinois
Reviewed 3 January 2015

Visited the Abbey twice in the past 2 months for family getaways. Both visits were terrific. The pool and hottub were the perfect temperature. The rooms were well appointed and very clean. What really stood out were the meals. 240West has great food and service. The Waterfront restaurant has great food but on one visit the service was not up...

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Helpful?
Thank blkcamaro
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Blkcamaro Thank you for your review and also for your repeat stays with us. We are delighted to read that you continue to select The Abbey Resort when you are in the area. We look forward to welcoming you again in the future. Kind regards, Sara Schmitz Guest relations

Reviewed 2 January 2015 via mobile

The short version...Xmas gift of a 3day 2night spa trip for my sister, both of us having had 2 months of major stress. Avanti Spa is keeping this "resort" afloat. The spa and services were wonderful. The hotel? Not so much. Rooms not up to par for cleanliness, not enough plugs, no USB plug for chargers. The tea and coffee...

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2Thank Jane K
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Jane K, Thank you for your review. I am sorry that you experienced challenges with your neighbors during your stay. Our security team does respond to noise concerns as we want each guest to have an enjoyable stay. I do hope that we will have the opportunity to welcome you again in the future so that we may exceed your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 

Additional Information about Abbey Resort & Spa

Address: 269 Fontana Blvd, Fontana, WI 53125-9604
Region: United States > Wisconsin > Fontana
Price Range: $174 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Abbey Resort & Spa 3.5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Abbey Hotel Fontana
Abbey Resort And Spa
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin
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Questions & Answers

Here's what travellers have asked, with answers from Abbey Resort & Spa staff and other travellers.
14 questions
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Questions? Get answers from Abbey Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the summer I like to be in a room near the pool. In the fall a room near the water is a great choice.”
 of 5 bubbles nickrys, 3 Dec 2016 | Read review
“Harbor View is a beautiful treat!”
 of 5 bubbles joeyjackamy, 29 Nov 2016 | Read review
“Harbor View”
 of 5 bubbles 784kaitlynf, 28 Nov 2016 | Read review
“There is a Pool Side [quieter] and a Lake side. Lake side is where the weddings are.”
 of 5 bubbles 1whoknowsT, 12 Oct 2016 | Read review
“try to get the lake facing rooms rather than the pool facing”
 of 5 bubbles SumanSengupta, 26 Sep 2016 | Read review
5 of 5
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