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We stayed here one night over the Labor Day weekend, Sept 2017. It was like coming home as I'd stayed at a Comfort Inn in Hannibal, Mo over the Fourth of July holiday. It was so pleasant...clean, comfortable pillows and beds. Staff were super friendly...More
Everything about our visit was good. The room was very clean and the breakfast was fantastic. Although we did not use the exercise room, it seemed adequate. Nor did we use the pool or hot tub, but they looked very nice. I definitely recommend this...More
We were charged for a night we didn't stay at the hotel plus a higher rate for the night we did stay. No help from the manager. Have never seen such poor customer service at a Choice hotel. Next time stay at someplace more reputable.
Response from Alkeshmail, General Manager at Comfort Inn & SuitesResponded 7 September 2017
Please accept my apology for this inconvenience. However, when a reservation is pre-paid, it can not be cancel. Please provide me more detail and I will be happy to review it.
Tom was the kid that checked me in. Never judge a book by its cover...this kid was AWESOME! Very clean hotel. Rooms were huge and clean. I left Jose a tip I hope she gets. If you're wondering if you should stay here, you should!
Response from Alkeshmail, General Manager at Comfort Inn & SuitesResponded 25 May 2017
Thank you for your feedback. I will be sure to share your comments with my staff and especially with Tom. We hope to see you again soon!
Comfort Inn & Suites
US$87 - US$118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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