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The American Club

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862 Reviews from our TripAdvisor Community

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Showing 855: English reviews
NH
Reviewed 23 November 2014 via mobile

If you find this helpful please click the helpful link below. This place is architecturally grand. It is something out of a movie. It has character, warmth and 5 star feeling. The rooms were just ok as mentioned, mine unlike my colleagues was not newly upgraded so I think their is variations throughout the hotel. Still, it had charm and...

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Helpful?
1Thank snmurphy07
Christine L, General Manager at The American Club, responded to this review

Dear snmurphy07, We hope all our guests will find our mattresses to their comfort, please accept my apology this was not your experience. The factory tour is offered Monday to Friday starting at 8:30 in the morning. The tour is free, and our tour guides are all retired from the factories. They have great passion and pride from their many...

Eau Claire, Wisconsin
Reviewed 11 November 2014

My new husband and I spent a long weekend honeymoon at the American Club and it was an amazing experience. Wonderful accommodations, staff and food. The spa is a great place to get pampered and relax, the restaurants have good food and great service. A great place to just relax or find lots of activities to do. Definitely check out...

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1Thank Msp2485
Christine L, General Manager at The American Club, responded to this review

Dear Msp2485, Congratulations to you and your new husband. We are touched that you selected our resort to celebrate your wedding. It is wonderful to read how our team made your weekend an amazing experience. Best Wishes to you both, Christine L

Minnesota
Reviewed 4 November 2014

We met three other couples for a quick weekend break. What a fabulous old traditional hotel! The service was impeccable, the food fantastic and the spa services were first class. Pro : they have shuttle service to take you where ever you want to go. The only con : beware that they add the tip to your spa service before...

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1Thank Daisy095
Christine L, General Manager at The American Club, responded to this review

Dear Daisy095, We are delighted to learn you and your friends enjoyed a weekend break at our resort. Our team prides themselves on providing the best service possible and they are always rewarded to read reviews like yours. You are correct, we add the gratuity to our spa services as a convenience to our guests. As you note, our guests...

Chicago
Reviewed 28 October 2014

My husband and I have been coming to the American Club for years, but I must say our recent stay in October was our best visit yet! We celebrated our 32nd anniversary for two nights and immediately upon arrival were treated like VIP's. We were upgraded to a King Heritage room in the main building- beautiful sitting area, full candy...

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1Thank ChicagoLia
Christine L, General Manager at The American Club, responded to this review

Dear ChicagoLia, Happy Anniversary. Our team enjoys making special occasion memorable for our guests! Reading feedback like yours, makes it even more rewarding for our team. We look forward to your return. Best Wishes, Christine L

ny
Reviewed 27 October 2014

Absolutely amazing. Beautiful hotel, and the staff was so friendly, they couldn't do enough for you! We loved the town, spent plenty of time at the Horse and Plough. Also visited the spa for a fantastic massage.

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2Thank natalie d
Christine L, General Manager at The American Club, responded to this review

Dear natalie d, Thank you for your kind remarks about our team and your visit to our resort. It cannot be said enough that our team is our most valuable asset! Best Wishes, Christine L

Reviewed 22 October 2014

My husband and I just finished an anniversary/babymoon getaway at the American Club. In sum, it was a little like the Emperor's New Clothes; I was left thinking I was missing something because of everyone else's rave reviews of this place. We've traveled a lot to various golf/spa resorts - most of which were rated 5 starts and lived up...

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3Thank Lisa S
Christine L, General Manager at The American Club, responded to this review

Dear Lisa S, Please accept my sincere apologies. You are right, our team should have seized the opportunity to improve your experience when you reached out during your stay. Our team is truly empowered, to make things right for our guests. Thank you for sharing your experience, it will be used as a valuable coaching tool. If you would consider...

Chicago, Illinois
Reviewed 19 October 2014

I have not been to the American Club in over 8 years and have never stayed in the main hotel...just at the Carriage House. I was pleasantly surprised that the service and rooms were equally as nice. I was at the American Club for work, but very much enjoyed the décor of the rooms, the personalized service from check-in to...

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3Thank Judy3720
Christine L, General Manager at The American Club, responded to this review

Dear Judy3720, Thank you for returning to The American Club. As you noticed, during the past 8-years we have done much work and renovation. We are very pleased you enjoyed the décor and the service. Many guests share your sentiments on the bathtubs and showers, that is the fun part of belonging to a plumbing company! We hope you visit...

ontheroadagn7
Reviewed 18 October 2014

We hosted a group there recently. Service at the desk and in the restaurants was very good. Be sure to try the restaurant at Black Wolf Run - we had dinner and lunch there and felt like the service was a little more attentive than the other restaurants because it was a little more off the beaten path than the...

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1Thank ontheroadagn7
Christine L, General Manager at The American Club, responded to this review

Dear ontheroadagn7, Thank you for your review. Blackwolf Run is a unique setting for a meal and you are correct, being on the golf course it is just takes a couple minutes to drive or shuttle to this location. Consistency of service is essential for our resort. You deserved the same experience with our front desk as you had with...

Chicago, Illinois
Reviewed 17 October 2014

We stayed at the carriage house for our anniversary last year. The moment we walked into our room, a bottle of champagne was sitting on the coffee table accompanied by a handwritten card. This place is luxurious but not pretentious, classic but not restraining. A perfect two day getaway from Chicago. The spa area has decent-sized sauna room, stream room,...

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1Thank Kiki C
Christine L, General Manager at The American Club, responded to this review

Dear Kiki C, We are so happy to learn how much you enjoyed your anniversary celebration at The American Club. Thank you for selecting our resort to celebrate this joyous occasion. Our Kohler Waters Spa is an excellent place for a couple’s retreat, especially with the cold months upon us. We look forward to your return later this year. Best...

Arizona
Reviewed 13 October 2014

but it would be nicer if they were more up to date, but having said that I would still stay there again because the restaurants and bars are so convenient. I did not feel we were being too over charged, there was no additional fee for the internet, and the service to the room was excellent. Most importantly, the bed...

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Helpful?
Thank lovegolfsailing
Christine L, General Manager at The American Club, responded to this review

Dear lovegolfsailing, The most important quality of a hotel is providing our guests with a good night’s sleep in a comfortable bed. So glad you had this experience! We are happy you had a good stay and hope you will return. Best Wishes, Christine L

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Immigrant Restaurant
The Immigrant Restaurant
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The American Club is a Forbes Five-Star Resort Hotel and the Midwest’s only AAA Five Diamond Resort Hotel providing unique, luxurious decor that with a singular quality experience room by room. ... more   less 

Additional Information about The American Club

Address: 419 Highland Drive, Kohler, WI 53044
Region: United States > Wisconsin > Kohler
Price Range: $154 - $1,468 (Based on Average Rates for a Standard Room)
Number of rooms: 241
Reservation Options:
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Also Known As:
The American Club Hotel Kohler
American Hotel Kohler
The American Hotel
American Club Wisconsin
American Kohler
American Club In Kohler Wi
American Club Kohler Wi
The American Club Kohler, Wisconsin
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Questions & Answers

Here's what travellers have asked, with answers from The American Club staff and other travellers.
10 questions
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Questions? Get answers from The American Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to spend a lot of time in the spa, staying in the Carriage House is ideal.”
680dianej, 27 Mar 2017 | Read review
“. All of the rooms are appointed beautifully,the more the cost of the room, the more amenities it will have. Go for the Governors suite”
unionmaid52, 15 Mar 2017 | Read review
“I seriously doubt there is a bad room anywhere in the Club.”
Kasebrot, 7 Mar 2017 | Read review
“bring a lot of cash to tip the people that help you - belhops, valet, shuttle services.”
msleonakis, 22 Feb 2017 | Read review
“The Carriage House...all are good. Splurge a bit...it will make a memory!”
timjstark, 6 Feb 2017 | Read review
5 of 5