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Grand Geneva Resort & Spa

Booking.comUS$199*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Geneva Resort & Spa
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2,092 Reviews from our TripAdvisor Community

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Showing 2,084: English reviews
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illinois
Reviewed today NEWvia mobile

The hotel is very nice. The rooms are spacious. The hotel staff seemed overwhelmed or annoyed at requests. Although the room was spacious it was not clean. The onsite restaurants were below average and expensive. Room service was slow and the food was cold by the time it was delivered. The golf staff were rude and it seems under staffed...

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Helpful?
Thank bang9
Appleton, United States
Reviewed yesterday NEWvia mobile

We dined on a Monday night at 8pm. The food was delicious, but our waitress was inattentive and we had very long waits between courses, drinks, etc. It wasn't very busy, and there were many servers, so not sure what was wrong. My salmon was cooked to perfection, crispy skin and tender. My date's filet was also delicious. Great wine...

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Helpful?
Thank Linda T
Chicago, Illinois
Reviewed 4 days ago NEW

We love the Grand Geneva! If you haven't been before it's a must visit resort. The rooms are beautiful, the spa/gym is such a treat and the grounds are clean and lovely. It's really the people who add to the entire experience. Everyone is kind, friendly and accommodating. We will continue to visit year after year!

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Helpful?
Thank jagmonti
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for posting a review of your stay. I'm so happy to hear it was our associates who made it enjoyable. Our goal is to make every stay memorable and serve our guests with the best experience. Thank you for being our guest. Regards, Steve Magnuson

Antioch, Illinois
Reviewed 5 days ago NEW

My wife and I have been coming here for the last 3 years on our anniversary. LOVE it! Clean rooms, beautiful golf course views, extremely courteous staff and awesome food and Spa. The Jazz band that plays on the weekends is a treat as well. Lots to do here and the grounds have something to offer for everyone! 5 stars,...

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Helpful?
Thank pistenbully101
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Happy anniversary! It's wonderful to hear you've enjoyed Grand Geneva for the last three years to celebrate your special day. Thank you for your kind review and we look forward to celebrating with you in the future! Regards, Steve Magnuson

Milford, Michigan
Reviewed 5 days ago NEWvia mobile

The spa was extremely high priced and very average at best for what you get. 50 min deep tissue massage for $174. I've gotten better at a local strip mall from Groupon for half the price! I think the girl who did it only wanted to do what she wanted not what I wanted. Deep tissue

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Helpful?
Thank kevin4927kevin
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Kevin, I'm sorry you felt the spa service was overpriced and did not enjoy your deep tissue massage. I've passed on your feedback to our spa team. I want you to know we value feedback of all kinds to better improve our services. Thank you. Regards, Steve Magnuson

Chicago, IL
Reviewed 1 week ago

The service, accommodations, scenery were top notch. Took the family here for Christmas and we had a lovely time - if taking the family, splurge on the suite with the living room and fireplace. It was nice to have a place where the whole family could hang out comfortably and have cocktails in the room before going to dinner. The...

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Helpful?
1Thank ptuner
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for sharing a review about your family vacation! I'm happy the suite accommodations made your stay more enjoyable and the Geneva Club access was helpful! They are both great gathering places for small groups and family gatherings always enjoy themselves when every can be together! I hope we'll see you and your crew again soon! Regards, Steve Magnuson

Chicago, Illinois
Reviewed 1 week ago

My mother and I thoroughly enjoyed a mother-daughter get away mother's day weekend at the Grand Geneva. The property is absolutely gorgeous and well maintained. Our room was clean and the beds were very comfortable. We were in building #3, and had plenty of parking to choose from. We appreciated the complimentary bottled water in the room refrigerator. We enjoyed...

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Helpful?
Thank Ellen G
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Ellen, Thank you for your kind review! I'm happy to hear you and your mother enjoyed your Mother's Day getaway at Grand Geneva. The Geneva ChopHouse is always good for a special dinner and Embers Terrace is the best place to retire to for after-dinner drinks. Thank you for enjoying your weekend with us and we hope to see you...

La Pointe Wisconsin
Reviewed 1 week ago via mobile

We were looking forward to an evening at the Grand Geneva - familiar with its history - and having eaten there in the past. But we were surprised at what felt like the slow decline of the facility over time. We were in Building 4 - our room had stained carpeting - scuffed up walls - and threadbare fabric complete...

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Helpful?
Thank MFChilders
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

MFChilders - I'm sorry you felt that your room accommodations was disappointing. Our goal is to provide our guests with an extraordinary experience and it looks like we fell short during your stay. I hope you were able to enjoy dinner and other amenities at the resort during your visit. Regards, Steve Magnuson

Reviewed 1 week ago via mobile

Me and my newly wed husband visit grand geneva resort for our honeymoon. Although we reserved the villa studio, it wasn't ready cause there was work being done to our room. The staff upgraded our room to the premier suite. Long story short i was very pleased and satisfied with the outcome. The staff was very nice and helpful. The...

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Helpful?
Thank Barbara D
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Barbara - Congratulations on your marriage! Grand Geneva is a hot spot for honeymoons and anniversary celebrations. Thank you for choosing to stay with us! I apologize the villa wasn't ready in time for your stay, but happy to hear you enjoyed the suite accommodations. I look forward to your next visit! Regards, Steve Magnuson

Milwaukee, Wisconsin
Reviewed 1 week ago

I decided to take my partner away for a long weekend after receiving some unsettling news. I decided on the Grand Geneva after looking into the new renovated villas. While there was still construction and landscaping in progress. The resort did not disappoint. The villa was designed with comfortable furniture and attractive fixtures and decorations. With a full bank of...

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Helpful?
Thank Roguebj

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: $254 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Hotwire, Priceline, Cancelon, TripOnline SA and getaroom.com so you can book your Grand Geneva Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Hotel Style:
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Grand Geneva Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Geneva Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick a golf course side room”
pistenbully101, 18 May 2017 | Read review
“Loved the suites for family gatherings.”
ptuner, 16 May 2017 | Read review
“You can't go wrong with any of the views!!! But the lake view is gorgeous and so peaceful!!”
Aleengb, 2 May 2017 | Read review
“The Lake View rooms are gorgeous.”
RebeccaT571, 1 May 2017 | Read review
“The lakeside rooms have wonderful views.”
100skipa, 26 Apr 2017 | Read review
5 of 5
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US$199* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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