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Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
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1,191 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
Arlington Heights, Illinois, United States
Reviewed 12 October 2014

Great time with the kids. Nice rooms, nice staff. Very clean. Short drive from home so easy to get too. the town of Lake Geneva has nice shops and resturants if you want to leave the resort. We at at Smokey's BBQ one night but went to the main resort, Grand Geneva for breakfast at the Grand Cafe. All food...

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Helpful?
Thank StacyEllen63
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

StacyEllen63~ I am happy to hear that you had a great getaway with your family. Thank you for taking the time to acknowledge my staff. I will share your kind words with them. I look forward to welcoming you back soon! ~ Kevin

illinois
Reviewed 8 October 2014

As always, we had a wonderful time at Timber Ridge Lodge and Waterpark. The staff is kind and courteous and make every stay wonderful. Thank you for honoring my request to be in a room away from elevator traffic. The rooms are always clean and fresh. As a single parent with 2 children I find this a fun economical way...

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Helpful?
Thank mooch010
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

mooch010~ Thank you for your review. I appreciate your acknowledgement of my staff. It is our top priority to make sure that each guest leaves with cherished memories of their stay. I will share your comments with them. I am happy that you are able to spend quality time with your children here at Timber Ridge Lodge. I look forward...

Dubuque, Iowa, United States
Reviewed 1 October 2014

We were introduced to Timber Ridge by winning a free night from the Chamber of Commerce which I added days to. The experience was a lot of fun. The room was clean and pleasant. The grounds are really neat. Driving through we saw a whole flock of turkeys right near the road. Kids would really enjoy the water park. In...

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Helpful?
Thank George C
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

George C~ Lucky you for winning a free night stay at Timber Ridge Lodge! I am thrilled to hear that you extended your stay and had a fun time while you were our guest. I appreciate you taking the time to write a review. I hope you will come back and visit again in the future. ~ Kevin

Reviewed 1 October 2014

Another great stay! Weekday visit was quiet and not crowded. Needed adjoining rooms and were happy with how much space that gave us. One bedroom suites are spacious and the bathrooms are large with a huge whirlpool tub. Love that it's right off the highway and so close to shopping, food, etc. Kids had a great time in the watermark...

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Helpful?
Thank Kristine H
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Kristine H~ Thank you for your detailed review. I am so happy that you had another great stay. I look forward to welcoming you back again soon. ~ Kevin

Naperville, Illinois
Reviewed 30 September 2014

The title of my review says it all - I was impressed with this place. I fear the cleanliness of hotels, and this was my first experience staying in a suite, which grosses me out even more considering the dishes, fridge, stove, etc. I was pleasantly surprised to see how clean it was! Also, we just had the basic one...

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Helpful?
Thank Melissa N
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Melissa N~ Thank you for your detailed review. I am happy that you were impressed with Timber Ridge Lodge. Our housekeeping department will appreciate your kind words. I am very sorry for the “rowdy neighbors” that put a damper on your stay. The resort does have quiet hours posted in our hallways and we do our very best to make...

wisconsin
Reviewed 28 September 2014

Purchased a package stay here for my birthday! Thoroughly enjoyed my stay. Took a very enjoyable horseback ride at the stable, a scenic 45 min ride. Took the trolley and toured the resort, the driver was very knowledgable and friendly. When we checked in - they asked what prompted our stay and my husband told them it was my birthday....

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1Thank WisconsinTiger
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

WisconsinTiger~ Happy Birthday! I am so happy that you came to Timber Ridge to celebrate. I am glad that we were able to make your stay memorable. The Travelzoo package with the pizza and suite is an excellent value. I hope you will come back again in the future. ~ Kevin

Reviewed 21 September 2014 via mobile

I stayed here for a second time in August with my husband and daughter. We had a blast! Friendly, accommodating staff, clean resort, lots of activities for the kids. We plan on visiting a few times a year from now on.

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Helpful?
Thank Christina B
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Christina B ~Thank you for your loyalty to Timber Ridge Lodge. I appreciate your repeat business. I am happy that your family had a blast while you were here and that you are planning to visit us again in the future. I look forward to welcoming you back. ~ Kevin

Kingwood, Texas
Reviewed 16 September 2014

The front-desk staff associates were very calm, courteous and attentive even when the check-in line was growing quickly during a busy August weekend. We left several personal articles behind in our room and the housekeeping staff promptly returned our inquiries by phone. Very happy to have been treated with kindness when we were very worried. Thank you to the phone...

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2Thank Kathleen H. S
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Kathleen H. S~ Thank you for your review. I appreciate the kind comments regarding my staff. I have shared your review with them. I am happy that we were able to locate the personal items that you forgot. I look forward to welcoming you back to Timber Ridge Lodge again in the future. ~ Kevin

Lombard, Illinois
Reviewed 16 September 2014

I have stayed at this property twice, once with kids and once without. Both times were a blast! The water park is not super large, definitely geared towards the smaller ones... but there are several hot tubs, one large tube slide and one large body slide, and a lazy river that is nice to float in. The suites are very...

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1Thank Undecided_In_VP
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Undecided_In_VP~ Thank you for your loyalty to Timber Ridge Lodge. I am happy to read that your family had a blast during your recent stay. Lake Geneva is a beautiful area to visit and I look forward to welcoming you back again soon. ~ Kevin

Bloomington, Illinois
Reviewed 14 September 2014

My husband and I were finishers in the Gladiator Assault Challenge, IL/WI which took place this weekend in Lake Geneva. We were so glad to get a clean, spacious and very comfortable room at the Timber Ridge Lodge & Water park. We both enjoyed the large shower/tub and then went to play at the water park. It was a nice...

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Helpful?
Thank SaSpenSquare
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

SaSpenSquare~ Congratulations on finishing the Gladiator Assault Challenge! I am happy that you enjoyed your suite at Timber Ridge Lodge and that it was comfortable for you to relax after an event filled day. I was sorry to read that you did not enjoy your dining experience at Smokey’s. I apologize that you were dissatisfied with the quality of the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: $250 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#1 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Timber Ridge Lodge & Waterpark staff and other travellers.
22 questions
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over a year ago
9 months ago

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Questions? Get answers from Timber Ridge Lodge & Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring snacks and drinks, full size fridge is provided”
IreneK463, 26 Apr 2017 | Read review
“Sign up for Lil Splashers club in advance - freebies & discounts!”
Homeinsight, 22 Apr 2017 | Read review
“We loved the two bedroom suites.”
imsusan2, 14 Apr 2017 | Read review
“Any family over 4 worth getting the bedroom suite”
ericapeppers, 5 Apr 2017 | Read review
“They are all good. In the summer, maybe your balcony view would matter.”
Valerie595549, 5 Apr 2017 | Read review
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