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Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
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1,157 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
Reviewed 11 July 2014

We took our 3 year old son for the second year in a row. He loved the small slides and splash area! It was a great place for small children. The room had a full size refrigerator, microwave, and dishwasher. There was also a DVD player, which our toddler really enjoyed!

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Helpful?
Thank HeidiH06
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

HeidiH06~Thank you for your loyalty to Timber Ridge Lodge. I love reading reviews from repeat guests. I am happy that your son enjoyed the waterpark. I look forward to welcoming you back again next year. ~ Kevin

Reviewed 11 July 2014

We stayed here the first week of June and had a blast! The suites are nice and well maintained. The whirlpool tub was very relaxing. The indoor/outdoor water park was fantastic. The restaurant has good food. The staff was friendly. Being located minutes from downtown Lake Geneva let us visit that area as well. So any activities at the resort...

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Helpful?
Thank Dan K
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Dan K~ Thank you for sharing your experience. I am delighted that you enjoyed your stay at Timber Ridge Lodge. I agree that our resort has so much to offer that it is hard to fit everything into one trip. I hope to welcome your family back again soon! ~ Kevin

Reviewed 9 July 2014

We stayed at this resort the first week of July with the intention of using the waterpark. However, that never materialized so I cannot comment on that part of the hotel. There are two issues which need addressing; the website is not user friendly. When I wanted to check on my reservation, I needed to input information as if I...

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Helpful?
1Thank Judy B
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

447Judyc~Thank you for your feedback on your recent stay at Timber Ridge Lodge. I appreciate your suggestions and I will be discussing them with my team. I hope that if you are in the Lake Geneva area again in the future you will stay at Timber Ridge Lodge. ~ Kevin

Romeoville
Reviewed 5 July 2014

My family stayed at Timber Ridge Lodge this week and I must say it was amazing. The water temp of the indoor waterpark was awesome! I never had such warm water in a pool area. Our kids love the arcade room! Room was wonderful. Everything we needed was in the full kitchen. Whirlpool tub was a added bonus. We will...

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Helpful?
Thank Nicole0215
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Nicole0215~ I am delighted that you stayed at Timber Ridge Lodge on your very first visit to Lake Geneva. I appreciate your kind comments regarding the waterpark, arcade and rooms. I am sorry that you found the beds to be uncomfortable. I hope that if you visit the area in the future you will choose Timber Ridge Lodge again. ~...

Cannon Falls
Reviewed 3 July 2014

We came with our daughter, son-in-law and three granddaughters. From the oldest (70) to the youngest (2) there was plenty to do, a good layout for the suite, and fun in the watermark together. We especially loved the kitchen facilities which let us cook a good breakfast right away when the youngest were up and hungry! We traveled to Old...

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1Thank Christine E
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Christine E~ Thank you for sharing your experience at Timber Ridge Lodge. I am thrilled to hear that you had such a memorable family getaway. I am happy you were able to take in some of the fabulous activities that the Lake Geneva area has to offer. We hope to see you again soon. ~ Kevin

Reviewed 2 July 2014

If you have young kiddos (under 10ish), they will love this place! As a parent, there were pros and cons, but because my kids had so much fun (ages 8 & 5), I'm giving it 4stars. The room was fairly large, big whirlpool tub, and pretty clean. Definitely could use a little updating though. The bed was NOT comfortable, and...

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Helpful?
Thank IAnurse
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

IAnurse~ Thank you for staying at Timber Ridge Lodge. While I sincerely apologize that our onsite restaurants and beds did not meet your expectations, I am thrilled to hear that you enjoyed the waterpark, and activities room. I appreciate your kind feedback regarding our lifeguards and I will share your comments with them. I look forward to having another opportunity...

Lake Geneva, Wisconsin
Reviewed 30 June 2014

Stayed at the hotel for 4 nights, as a family we were excited about staying there and being close to town and enjoying the waterpark. The room was spacious but needs updating. It was clean but worn out. The walls are pretty thin and if you are on a main hall near the waterpark there are lots of people coming...

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2Thank pynkcool17
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

pynkcool17~ Please accept my apology for the level of disruption caused by the recent parking lot paving project. Your experience is not reflective of the quality stay that we desire all our guests to have. We did have notices posted throughout the hotel including the front desk to make our guests aware of the project and apologizing for the inconvenience....

Wauconda
Reviewed 20 June 2014

Used a Groupon to stay here, and it was our first time. Nice to have a kitchen suite. We stayed in a one bedroom and it was supposed to have a king, but the bed looked more like a queen and very uncomfortable. My 8 year old had a blast on the water slides and my 2 year old had...

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1Thank anjee11
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

anjee11~ It is great to read of your first visit to Timber Ridge Lodge! We appreciate the many kind words that you have shared. I am happy that the kids had a great time. I am looking forward to seeing you again soon! ~ Kevin

Chicago, Illinois
Reviewed 20 June 2014

firstly the accommodation was excellent - I was so impressed. Huge 2 bedroom apartment, very clean and even had a hairdryer. very comfy bed, clean fridge and 3 televisions - not that we watched TV because the water park was great - especially for younger children - very safe and the life guards are excellent - not only very friendly...

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Helpful?
1Thank Jane B
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Jane B ~ Thank you for the kind comments regarding Timber Ridge Lodge and the surrounding Lake Geneva area. It is also a pleasure to read of your enjoyment of the waterpark and two bedroom suite. I will share your comments with our lifeguard and front desk staff. I appreciate you taking the time to recognize them. Our associates are...

Lakewood Mchenry County, Illinois, Usa
Reviewed 17 June 2014

My husband and I took our 7 and 4 year old kids for 2 nights, and they loved it. We got to use the water park for the 3 days there. The water park was nice, perfect for kids. I really liked that some of their double tubes had the front hole covered, so it could be a seat for...

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Helpful?
Thank Candi W
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Candi W~ I am happy to read that your children loved Timber Ridge! In addition to the waterpark, the trolley is a very fun experience for children. I am sorry that the beds were not comfortable for you. I hope you will return in the future. ~ Kevin

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: $255 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#2 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Timber Ridge Lodge & Waterpark staff and other travellers.
21 questions
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over a year ago
7 months ago

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Questions? Get answers from Timber Ridge Lodge & Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always enjoy a room with the outside pool view.”
 of 5 bubbles reneemp, 27 Jan 2017 | Read review
“Room Tip: End rooms by elevator”
 of 5 bubbles 339cathyp, 13 Jan 2017 | Read review
“End rooms by elevator”
 of 5 bubbles luvtafish, 9 Jan 2017 | Read review
“Ask for a room on the upper levels away from the first floor and waterpark entrance if you want less noise.”
 of 5 bubbles snoopylb, 20 Dec 2016 | Read review
“Your cell phone and Wifi won't work well on lower level”
 of 5 bubbles stefrz, 30 Nov 2016 | Read review
5 of 5